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ERROR MESSAGES
ERROR
CAUSE
MESSAGE
Print data remains in the DCP's memory
DATA REMAINS
because the computer is hung up.
Print data remains in the DCP's memory. The
USB cable was unplugged while the
computer was sending the data to the DCP.
The print heads are too warm.
HIGH
TEMPERATURE
One or more of the ink cartridges is empty.
INK EMPTY
The DCP will stop all print operations.
The print heads are too cold.
LOW
TEMPERATURE
The DCP has a mechanical problem.
MACHINE ERROR
XX
The media card is either corrupt or not
MEDIA ERROR
formatted.
One or more of the ink cartridges are running
NEAR EMPTY
out of ink.
The media card in the media drive does not
NO FILE
contain a .JPG file.
The data is too large for the DCP's memory.
OUT OF MEMORY
The paper is jammed in the DCP.
PAPER JAM
15 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ACTION
Re-start printing from your
computer.
Press Stop/Exit. The DCP will
cancel the job and eject the page
that is being printed.
Allow the DCP to cool down.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 15-17.)
Allow the DCP to warm up.
Unplug the machine, and then call
Brother or your dealer for service.
Reinsert the correct media card.
Order a new ink cartridge.
Reinsert the correct media card.
(See Out of memory message on
page 5-2.)
(See Printer Jam or Paper Jam on
page 15-3.)
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