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DIFFICULTY
Software Difficulties
Cannot perform '2 in 1 or 4 in 1'
printing.
Cannot print when using Paint
Brush.
Cannot print when using
Adobe Illustrator.
Thick lines and thin lines
appear alternately. (banding)
There are some dense lines.
Printing is slow.
Colour Enhancement is not
working correctly.
'DCP is Busy' or 'DCP
Connect Failure' Error
Message appears.
'DCP Connect Failure'
™
PhotoCapture Center
Removable Disk does not
work properly.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 15 - 7
SUGGESTIONS
Check that the paper size setting in the application and in the printer
driver are the same.
Try setting the Display setting to '256 colours.'
Try to reduce the print resolution.
1. Open the 'Basic' tab in the printer driver.
2. Click 'Setting' in the Basic tab of the printer driver.
3. Turn OFF 'Bi-Directional Printing' by un-checking it.
(See Bi-Directional Printing on page 8-5.)
Check 'Reverse Order' in the Basic tab of the printer driver.
In the 'Colour' tab from the 'Advanced' tab in the printer driver, uncheck
the Colour Enhancement.
If the image data is not full colour in your application (Such as 256
colour), Colour Enhancement will not work. Please use at least 24 bit
colour data with the Colour Enhancement feature.
Make sure the DCP is not showing an error message on the LCD.
If the DCP is not connected to your PC and you have loaded the Brother
software, the PC will show 'DCP Connect Failure' each time you restart
®
Windows
. You can ignore this message or you can turn it off by
deselecting the AutoLoad PopUp check box in the Brother Control
Center chapter. (See How to turn off AutoLoad on page 10-2.)
Difficulties
a) Have you installed the Windows
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows 2000
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b) Take out the media card and put it back in again.
c) If you have tried "Eject", you must take out the media card before you
continue.
d) If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e) If all of the above do not work, please turn off your PC and DCP, and
then turn them on again.
(You will have to unplug the power cord of the DCP to turn it off.)
®
2000 update?
®
update. Please see the Quick Setup
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