Error And Maintenance Messages - Brother MFC-5490CN User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error and maintenance messages are
shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause
B&W Print Only One or more of the color ink
cartridges are empty.
While this message appears on the
LCD, each operation works in the
following way:
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out the
empty ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
Printing
If you click Grayscale in the
Advanced tab of the printer
driver you can use the machine
as a black & white printer for
approximately four weeks
depending on the number of
pages you print.
Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can make
copies in black & white.
Faxing
If the paper type is set to
Plain Paper,
Inkjet Paper or
Transparency the machine
will receive and print faxes in
black & white.
If a sending machine has a
color fax, the machine's
'handshake' will ask that the fax
be sent as black & white.
Troubleshooting and Routine Maintenance
Action
Replace the empty ink cartridge. (See Replacing
the ink cartridges on page 121.)
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