Brother MFC-5490CN User Manual page 129

Error Message Cause
High Temperature The print head is too warm.
Hub is Unusable. A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
Init Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
One or more ink cartridges are
Ink Low Black
running out of ink. If a sending
Ink Low Yellow
machine has a color fax, your
Ink Low Cyan
machine's 'handshake' will ask that
the fax is sent as black & white. If
Ink Low Magenta
the sending machine has the ability
to convert it, the color fax will be
printed at your machine as a black
& white fax.
Low Temperature The print head is too cold.
The memory card is either
Media Error
corrupted, improperly formatted, or
there is a problem with the memory
card.
Media is Full. The memory card or USB flash
memory drive you are using already
contains 999 files.
There is no incoming call history.
No Caller ID
You did not receive calls or you
have not subscribed to the Caller ID
service from your telephone
company.
An ink cartridge is not installed
No Cartridge
properly.
The memory card or USB Flash
No File
memory drive in the media drive
does not contain a .JPG file.
Troubleshooting and Routine Maintenance
Action
Allow the machine to cool down.
A Hub or USB Flash memory drive with Hub are
not supported. Unplug the device from the USB
direct interface.
Open the scanner cover and look inside the
machine for foreign objects and paper scraps. If
the error message continues, see Transferring
your faxes or Fax Journal report on page 117
before disconnecting the machine so you will not
lose any important messages.
Then, disconnect the machine from the power
for several minutes, then reconnect it.
Order a new ink cartridge. You can continue
printing until the LCD shows Cannot Print.
(See Ordering accessories and supplies
on page ii and Replacing the ink cartridges
on page 121.)
Allow the machine to warm up.
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive (slot) of the
machine by putting in another memory card that
you know is working.
Your machine can only save to your memory
card or USB flash memory drive if it contains less
than 999 files. Try deleting unused files to free
some space and try again.
If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 44.)
Take out the new ink cartridge and re-install it
slowly until it clicks. (See Replacing the ink
cartridges on page 121.)
Put the correct memory card or USB Flash
memory drive into the slot again.
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