Printing Received Faxes - Brother MFC-5490CN User Manual

Printing (continued)
Difficulty
Cannot perform 'Page Layout'
printing.
Print speed is too slow.
Photo paper does not feed
properly.
Machine feeds multiple pages
Printed pages are not stacked
neatly.
Machine does not print from Adobe
Illustrator.

Printing Received Faxes

Difficulty
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received color fax prints only in
black & white.
Left and Right margins are cut off or
a single page is printed on two
pages.
Telephone Line or Connections
Difficulty
Dialing does not work. (No dial
tone)
108
Suggestions
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Color Settings, and make sure you uncheck
Color Enhancement (True2Life
Turn the borderless feature off. Borderless printing is slower than normal printing.
®
(See Printing for Windows
User's Guide on the CD-ROM.)
When you print on Brother photo paper, load the instruction sheet included with
the photo paper in the paper tray first, and then put the photo paper on top of the
instruction sheet.
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller
on page 126.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Try to reduce the print resolution. (See Printing for Windows
®
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
Suggestions
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the color ink cartridges that are empty or nearly empty, and then ask the
other person to send the color fax again. (See Replacing the ink cartridges
on page 121.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 39.)
Suggestions
Check that the machine is plugged in and switched on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Change Tone/Pulse setting. (See Quick Setup Guide.)
Send a fax manually and wait to hear the fax receiving tones before you press
Black Start or Color Start. (See Sending a fax manually on page 34.)
®
).
or Printing and Faxing for Macintosh
®
in the Software
®
or Printing and