Printing Received Faxes - Brother HL-L2395DW Online User's Manual

Difficulties
Transmission Verification Report says RESULT:ERROR.
Sent faxes are blank.
Vertical black lines when sending.

Printing received faxes

Difficulties
• Condensed print
• Horizontal streaks
• Top and bottom sentences are cut off
• Missing lines
Vertical black lines when receiving
Received faxes appear as split or blank pages.
Related Information
• Troubleshooting
• Set Dial Tone Detection
• Set Telephone Line Compatibility for Interference and VoIP Systems
Suggestions
There is probably temporary noise or static on the line.
Try sending the fax again. If you are sending a PC-Fax
message and get RESULT:ERROR on the Transmission
Verification Report, your machine may be out of memory.
To free up extra memory, you can turn off Fax Storage,
print fax messages in memory or cancel a delayed fax. If
the problem continues, ask the telephone company to
check your telephone line.
If you often get transmission errors due to possible
interference on the telephone line or if you are using a
VoIP system, try changing the Compatibility setting to
Basic(for VoIP).
Make sure you are loading the document correctly. When
using the ADF, the document should be face up. When
using the scanner glass, the document should be face
down.
Black vertical lines on faxes you send are typically
caused by dirt or correction fluid on the glass strip. Clean
the glass strip.
Suggestions
This is usually caused by a poor telephone connection.
Make a copy; if your copy looks good, you probably had a
bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
The corona wire for printing may be dirty.
Clean the corona wire in the drum unit.
The sender's scanner may be dirty. Ask the sender to
make a copy to see if the problem is with the sending
machine. Try receiving from another fax machine.
Left and right margins are cut off or a single page is
printed on two pages.
Turn on Auto Reduction.
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