ELSA MicroLink ISDN/PCC-16 User Manual page 45

Repair?
MicroLink ISDN/PCC-16 Manual © 1997 ELSA GmbH
If you have questions about CompuServe, CIM (CompuServe Information
Manager) or the CompuServe registration, please contact the toll-free
CompuServe Support directly.
If you are not sure whether your problem is a defective ISDN adapter board or
simply a configuration error, please call the ELSA Hotline before sending us
the ISDN adapter board for repair.
If you want to send in the ISDN adapter board for repair, please use suitable
packing material and the original box to prevent damage to the ISDN adapter
board during transport. Always include a copy of the original purchase receipt
as well!
You can help us to minimize the repair time by including a detailed description
of the problem with the device, which will help us to track down the error
source. Please send your ELSA product directly to our Service department.
Appendix: Product Support
45