Brother MFC-4800 User Manual page 112

ERROR MESSAGE
PLS OPEN COVER
PAPER JAM
CHECK DRUM
UNIT
TONER EMPTY
TONER LOW
13 - 4
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
CAUSE
A page, piece of paper or
paper clip, etc. may be
jammed inside the
FAX/MFC.
The paper is jammed in
the FAX/MFC.
Drum unit is not
installed.
Toner is used up and
printing is not possible,
or the toner cartridge is
not installed into the
drum unit.
If the LCD shows
TONER LOW, you can
still print. But the toner
is depleted and the fax
machine is telling you
that the toner will soon
run out.
ACTION
Open the top cover. If you
see any jammed paper or
other item, gently pull it
out, then close the top
cover. If the error message
remains, open and close
the top cover again. If the
FAX/MFC cannot reset
itself and return to the date
and time prompt, it will
display MACHINE
ERROR XX. Please call
Brother Customer Service
and tell them the Machine
Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464
Do not pull the paper out
until you see pages 13-5
to 13-6.
Reinstall the drum unit.
Replace the toner cartridge
with a new one, or install
the toner cartridge into the
drum unit.
(See pages 13-19 to 13-22)
Order a new toner
cartridge now.