Troubleshooting - Hoffrichter point 2 User Manual

Troubleshooting

Problem
Pain in the nose, the paranasal
sinuses or the ears
Unpleasant feeling because of
the high pressure
Dryness and irritation in the
nose and throat
Original symptoms of sleep
apnea come back
Irritated or dry eyes
Cold nose
Runny nose, sneezing
Reddening of the skin in the
mask area, skin swelling
Feeling that the air is too hot Heater close to the device
No air flow
Very little air flow
Blower is running constantly
at maximum speed
Possible cause
Inflammation of the parana-
sal sinuses or the middle ear
Malaise with prescribed high
pressure values
Acclimatization phase to the
pressure not yet completed
Air is too dry
Physical condition or life
circumstances have changed
Air escapes between mask and
the skin of the face
Room temperature too low
Reaction to the air flow
Normal cold
Incorrect mask size
Headgear too tight
Allergic reaction
Device is defective
Soft start function has been
selected
Air channels are blocked
Leak in the device
Remedy
Stop the treatment and contact
your physician
If you suspect an error, please
ask your physician for help
Try to relax. Use or vary the
soft start function
Device probably does not have
an air humidifier. Speak to your
physician about retrofitting an
aquapoint 2 humidifier
Inform your physician
Check the positioning of the
mask
Replace the mask if the mate-
rial has become chapped
Increase room temperature.
Warm up the tube under the
pillow
Either increase the humidity in
the room or the temperature
of the humidifier
Contact your physician
Inform your physician
Loosen the headgear
Inform your physician
Move the device and the hea-
ter further apart
Inform customer services
Reduce soft start time
Check air inlet
Have the device checked by
customer services
Annex 89