Modern Forms Ultra Installation Instructions Manual page 14

12. Troubleshooting cont.
My remote is not controlling my fan
Verify that the fan is receiving power by power cycling the fan.
To do this:
1. Cut power to the fan via standard On/Off wall switch, or the
breaker if standard wall switch is not applicable.
2. Wait at least 10 seconds, and then restore power.
3. The fan will power on in Pairing mode for 3 minutes.
4. Press and hold the and
indicator flashes green and the fan sounds two audible beeps.
The pairing process is complete.
I don't see my fan's WiFi (ModernFormFan_XXXXXX) in my
phone's list of available WiFi networks.
1. If your fan had been previously paired the Wi-Fi radio will be off.
2. To reset the Wi-Fi press and hold the
the remote control for 6 seconds until the indicator LED flashes
and the fan sounds two beeps indicating the command was
successful. The fan will start to broadcast it's SSID.
3. The fan will beep and you will see its Wi-Fi network available for
connection.
My home Wi-Fi network is not showing up in the app's list
during setup.
1. Your fan supports connection with 2.4GHz 802.11b/g/n networks.
Confirm your network is compatible by checking your router
settings or contact your router manufacturer.
2. Make sure your network's SSID is not hidden.
3. Your fan does not support 5 GHz network connectivity.
26 Ultra Smart Fan Instructions
for six seconds until the LED
and buttons on
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12. Troubleshooting cont.
My Fan failed to join the Wi-Fi network
1. Make sure you entered the correct Wi-Fi password and your
mobile device is connected to the same network you attempted
to connect the fan.
2. Make sure you are within the router manufacturer's specified
range. If all of these steps have failed - please power cycle your
fan and router and retry.
What is power cycling and how do I power cycle my fan?
Power cycling is the act of temporaily removing the power source for
your fan. If the fan is powered through a wall switch, turn the switch
off for 10 seconds and back on. Alternately, you can use the circuit
breaker the fan is connected to by toggling it off for 10 seconds and
back on.
What is Adaptive Learning?
Adaptive learning is an exclusive feature that allows your fan to learn
your daily/weekly habits and automatically recommend scheduled
activity through the Modern Forms app. This feature can be toggled
on or off.
What is Breeze Mode?
Breeze Mode mimics the natural ebb and flow of winds in nature by
fluctuating your fan's speed.
Why can I not operate my UV module indepedently from my fan?
We have designed the UV to only be operable when the fan is on for
safety reasons.
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