Volkswagen Elli Charger Manual page 45

Charging not possible
This error occurs when the temperature inside
the wallbox is too high.
— If the wallbox does not recover from the critical

temperature state, disconnect it from the car.

Wait for at least one hour for the wallbox to cool

down.
— If this error occurs more often, make sure

that the wallbox is protected from heat

sources (direct sunlight).
Charging not possible
NOTE: The Elli Charger detects if it is correctly
connected to ground by measuring the L1 to PE
(Protective Earth) voltage.
— Have voltage between L1 and PE

measured multiple times:
A – If voltage is close to 0 V, then L1 and N
might be swapped.
B – If the voltages are different for each measure-
ment, the ground connection is possibly floating.
Possible solutions:
— For TN and TT grounding schemes (not applicable

to 1-phase without neutral): Have the wallbox

checked for a proper ground connection.
— In case of IT grid or 1-phase without

neutral, have the ground monitor functionality

disabled via DIP-switch 5 of Group A.
— If the error still occurs, and a safe operation

of the wallbox and its upstream installation is

ensured, have the ground monitor functionality

disabled via DIP-switch 5 of Group A.
EN
Elli Charger 43