ZKTeco SpeedFace-V5L[QR] Series User Manual

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User Manual

SpeedFace-V5L[QR] Series

Date: July 2021

Doc Version: 1.0

English

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

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www.zkteco.com.

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Summary of Contents for ZKTeco SpeedFace-V5L[QR] Series

Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 2 Copyright © 2021 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
Page 3 SpeedFace-V5L[QR] Series User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 6: Table Of Contents
IRELESS ETWORK ....................................46 LOUD ERVER ETTING ......................................46 IEGAND ETUP 7.6.1 WIEGAND INPUT ......................................47 7.6.2 WIEGAND OUTPUT ...................................... 49 ....................................50 ETWORK IAGNOSIS SYSTEM SETTINGS ..........................51 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 7 EQUIREMENTS OF OLLECTION AND EGISTRATION OF ISIBLE IGHT MAGES .......................... 89 EQUIREMENTS FOR ISIBLE IGHT IGITAL MAGE APPENDIX 2 ............................... 91 ........................................91 RIVACY OLICY ...................................... 93 FRIENDLY PERATION P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 8: Safety Measures
Power sources - Operate the system only from the label's power source form. If the sort of power supply to use is unclear, call your dealer. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 9: Electrical Safety
Clean the device accessories with a piece of soft cloth or a small amount of cleaning agent. If you have any technical questions regarding usage, contact certified or experienced  technical personnel. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 10 The warranty service does not cover accidental damage, damage caused by mis-operation,  and damage due to independent installation or repair of the product by the user. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 11: Overview
User Manual Overview SpeedFace-V5L[QR] Series is a fully upgraded version of the Visible Light Facial Recognition Terminal, using intelligent engineering facial recognition algorithms and the latest computer vision technology. It supports both facial and palm verification with large capacity and speedy recognition, also intergrated QR Sensor support QR code with Mobile APP, as well as improves security performance in all aspects.
Page 12 Temperature Measurement Accuracy: ±0.3°C (±0.54°F)  (Tested at a distance of 80cm (2.63ft) under 25°C (77° F) temperature) Temperature Measurement Range: 20°C to 50°C (68°F to 122°F)  P a g e | 11 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 13: Instruction For Use
1.55m to 1.85m is recommended to be 0.3 to 2.5m. Users may slightly move forward or backward to improve the quality of facial images captured. P a g e | 12 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 14: Palm Registration
Place your palm in the palm multi-mode collection area, such that the palm is placed parallel to the device. Make sure to keep space between your fingers. NOTE: Place your palm within 30 to 50cm of the device. P a g e | 13 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 15: Face Registration
If the glasses have been changed, authentication may fail. If the face without glasses has  been registered, authenticate the face without glasses further. If the face with glasses has been registered, authenticate the face with the previously worn glasses. P a g e | 14 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 16: Standby Interface
The punch state options can also be displayed and used directly on the standby interface. Click  anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as shown in the figure below: P a g e | 15 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 17 NOTE: The punch state options are off by default and need to be changed to other option in the "9.4 Punch States Options" in order to get the punch state options on the standby screen. P a g e | 16 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 18: Virtual Keyboard
Press [123] to switch to the numeric and symbolic keyboard.  click [ABC] to return to the alphabetic keyboard.  Click the input box, virtual keyboard appears.  Click [ESC] to exit the virtual keyboard.  P a g e | 17 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 19: Verification Mode
Then the palm image is collected by the palm collector, and the device matches the collected palm image with all the registered palm and returns an output. P a g e | 18 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 21: Card Verification
User ID registered in the device. Press on the main interface to open the 1:1 card verification mode. Enter the user ID and click [OK]. P a g e | 20 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 22 If the user has registered palm, face and password in addition to his/her card, and the verification method is set to palm/ face/card/ password verification, the following screen will appear. Select the icon to enter the card verification mode. P a g e | 21 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 23: Facial Verification
The following are the popups of the comparison result prompt interface. (Note: This function is only applicable to products with temperature measurement module.) NOTE: The temperature measurement data is only for reference, and not for any medical purposes. P a g e | 22 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 24 (Note: This function is only applicable to products with temperature measurement module.) NOTE: The temperature measurement data is only for reference, and not for any medical purposes. P a g e | 23 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 25 In this verification mode, the device compares the face captured by the camera with the facial template related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode and enter the user ID and click [OK]. P a g e | 24 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 26 /password verification, the following screen will appear. Select the icon to enter the face verification mode. After successful verification, the prompt box displays "Successfully verified", as shown below: P a g e | 25 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 27: Password Verification
The device compares the entered password with the registered password by the given User ID. Click the button on the main screen to enter the 1:1 password verification mode. Then, input the user ID and press [OK]. P a g e | 26 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 28 Input the password and press [OK]. Following are the display screen after a inputting a correct password and a wrong password respectively. P a g e | 27 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 29: Combined Verification
Personnel ID in the Device. This method compares the entered verification of a person with all the verification template previously stored to that Personnel ID in the Device. P a g e | 28 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 30 (both the Face and the Password) previously stored to that Personnel ID in the Device. But as the employee has registered only the Face but not the Password, the verification will not  get completed and the Device displays “Verification Failed”. P a g e | 29 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 31: Main Menu
To automatically test whether each module functions properly, including the LCD Autotest Screen, Audio, Camera, and real-time clock. System Info To view Data Capacity and Device and Firmware information of the current device. P a g e | 30 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 32: User Management
During the initial registration, you can modify your ID, which cannot be modified after registration. 4） If a message "Duplicated!" pops up, you must choose another ID as the enter User ID already exists. P a g e | 31 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 33: User Role
A progress bar shows up while registering the palm and a “Enrolled Successfully” is displayed as  the progress bar completes. If the palm is registered already then, the “Palm Repeated” message shows up. The registration  interface is as follows: P a g e | 32 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 34: Face
A progress bar shows up while registering the face and a “Enrolled Successfully” is displayed as  the progress bar completes. If the face is registered already then the “Duplicated Face” message shows up. The registration  interface is as follows: P a g e | 33 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 35: Card
If the re-entered password is different from the initially entered password, then the device  prompts the message as "Password not match!", where the user needs to re-confirm the password again. P a g e | 34 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 36: Profile Photo
When a user registered with a photo passes the authentication, the registered photo will be  displayed. Tap Profile Photo, the device’s camera will open, then tap the camera icon to take a photo. The  P a g e | 35 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 37: Access Control Role
On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval  keyword (where the keyword may be the user ID, surname or full name) and the system will search for the related user information. P a g e | 36 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 38: Edit User
NOTE: The process of editing the user information is the same as that of adding a new user, except that the User ID cannot be modified when editing a user. The process in detail refers to "5.1 User Management". P a g e | 37 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 39: Delete User
Delete Card Number Only: Deletes the card number of the selected user. Delete Profile Photo Only: Deletes the profile photo of the selected user. Delete Palm Only: Deletes the palm information of the selected user. P a g e | 38 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 40: User Role
Return button. During privilege assignment, the main menu function names will be displayed on the left and its  sub-menus will be listed on its right. P a g e | 39 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 41 But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!” when enabling the User Role function. P a g e | 40 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 42: Communication Settings
PC are connecting to the same network segment. Tap Ethernet on the Comm. Settings interface to configure the settings. P a g e | 41 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 43: Serial Comm
Master Unit: When RS485 is used as the function of “Master unit”, the device will act as a master unit, and it can be connected to RS485 fingerprint & card P a g e | 42 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 44: Pc Connection
Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable button. Tap Wireless Network on the Comm. Settings interface to configure the WiFi settings. P a g e | 43 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 46 The default Subnet Mask of the WIFI network is 255.255.255.0. It can be modified Subnet Mask according to the network availability. The default Gateway address is 0.0.0.0. Can be modified according to the network Gateway availability. P a g e | 45 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 47: Cloud Server Setting
Wiegand Setup To set the Wiegand input and output parameters. Tap Wiegand Setup on the Comm. Settings interface to set the Wiegand input and output parameters. P a g e | 46 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 49 “C“ denotes the card number; “E” denotes the even parity bit; “O” denotes the odd parity bit; “F“ denotes the facility code; “M” denotes the manufacturer code; “P” denotes the parity bit; and “S” denotes the site code. P a g e | 48 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 50: Wiegand Output
Pulse Interval(us) The time interval between pulses. ID Type Select the ID types as either User ID or card number. P a g e | 49 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 51: Network Diagnosis
Network Diagnosis To set the network diagnosis parameters. Tap Network Diagnosis on the Comm. Settings interface to set the IP address diagnostic and Start the diagnostic parameters. P a g e | 50 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 52: System Settings
★ Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving  Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. P a g e | 51 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 53: Access Logs Setting
2020. After restoring the factory settings, the time of the equipment will remain 18:30 on January 1, 2020. Access Logs Setting Click Access Logs Setting on the System interface. P a g e | 52 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 54 The time length of the message of successful verification displays. Authentication Timeout(s) Valid value: 1~9 seconds. To set the facial template matching time interval as required. Face comparison Interval (s) Valid value: 0~9 seconds. P a g e | 53 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 55: Face Parameters
The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgment rate, the higher the rejection rate, and vice versa. It is recommended to set the default value of 74. P a g e | 54 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 56 The larger the value, the more sensitive the system would be, i.e. if a larger value is set, the comparison interface is much easier and the motion detection frequently triggered. P a g e | 55 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 57: Palm Parameters
Keep one arm distance between the device and the face, and recommended not to move the face in  wide range. Palm Parameters Tap Palm on the System interface to configure the palm settings. P a g e | 56 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 58: Factory Reset
(This function does not clear registered user data). Tap Reset on the System interface and then tap OK to restore the default factory settings. P a g e | 57 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 59: Device Type Setting
Set the device Communication protocol. Device Type Set the device as access control terminal. Detection Management ★ Click Detection Management on the System interface to configure the Detection Management settings. P a g e | 58 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 60 To enable or disable the mask detection function. Enable mask When enabled, the device will identify whether the user is wearing a mask or detection not during verification. P a g e | 59 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 61 Users may disable the function or set a value between 1 to 255. Choose whether to update the thermal imaging temperature detection Update Firmware module software version. P a g e | 60 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 62: Personalize Settings
Menu Screen Timeout (s) The function either can be disabled or set the required value between 60 and 99999 seconds. P a g e | 61 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 63: Voice Settings
Adjust the volume of the device which can be set between 0 and 100. Bell Schedules Tap Bell Schedules on the Personalize interface to configure the Bell settings. P a g e | 62 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 64: Punch States Options
On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to delete the selected bell. Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings. P a g e | 63 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 65: Shortcut Key Mappings
So, on the main interface, when the shortcut keys are pressed, the corresponding attendance status or the function interface will be displayed directly. Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys. P a g e | 64 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 66 On the Shortcut Key interface, tap Set Switch Time to set the switch time.  On the Switch Cycle interface, select the switch cycle (Monday, Tuesday etc.) as shown in the  image below. P a g e | 65 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 67 Once the Switch cycle is selected, set the switch time for each day and tap OK to confirm, as shown  in the image below. NOTE: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 66 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 68: Data Management
Delete Admin Role To remove all administrator privileges. Delete Access Control To delete all access data. Delete Profile Photo To delete all profile photos in the device. P a g e | 67 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 69 Selecting Delete by Time Range, you need to set a specific time range to delete all data within a specific period. Set the time range and click OK. Select Delete by Time Range. P a g e | 68 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 70: Access Control
11.1 Access Control Options Tap Access Control Options on the Access Control interface to set the parameters of the control lock of the terminal and related equipment. P a g e | 69 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 71 The supported verification mode includes Password/Card/Face/Palm, User ID Verification Mode only, Password, Card only, Password + Card, Password/Card, Face only, Face + Password, Palm, Palm + Card and Palm + Face. P a g e | 70 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 72: Time Rule Setting
"OR". Thus when the verification time falls in any one of these time periods, the verification is valid. The Time Zone format of each Time Period: HH MM-HH MM, which is accurate to minutes  according to the 24-hour clock. P a g e | 71 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 73 On the selected Time Zone number interface, tap on the required day (that is Monday, Tuesday etc.) to set the time. Specify the start and the end time, and then tap OK. P a g e | 72 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 74: Holidays
On the Holidays interface, select a holiday item to be deleted and tap Delete. Press OK to confirm deletion. After deletion, this holiday is no longer displayed on All Holidays interface. P a g e | 73 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 75: Combined Verification
4 consists of only three people. The first person is from AC group 3, the second person is from AC group 5, and the third person is from AC group 8. P a g e | 74 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 76: Anti-Passback Setup
In Anti-passback: After a user checks in, only if the last record is a check-out record, the user can check-in again; otherwise, the alarm will be triggered. However, the user can check-out freely. P a g e | 75 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 77: Duress Options
1 to 999 seconds. Set the 6-digit duress password. When the user enters this duress password for Duress Password verification, an alarm signal is be generated. P a g e | 76 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 78: Attendance Search
2. Select the time range in which the records you want to search for records of all users, click OK need to be searched. without entering any user ID. P a g e | 77 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 79 3. Once the record search succeeds. Tap the 4. The below figure shows the details of the record in highlighted in green to view its details. selected record. P a g e | 78 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 80: Autotest
To test the RTC. The device tests whether the clock works normally and Test Clock RTC accurately with a stopwatch. Tap the screen to start counting and press it again to stop counting. P a g e | 79 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 81: System Information
Displays the device's name, serial number, MAC address, palm and face algorithm Device Info version information, platform information, and manufacturer and manufacture date. Firmware Info Displays the firmware version and other version information of the device. P a g e | 80 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 82: Connect To Zkbiosecurity Software
In the main menu, click COMM. > Cloud Server Setting to set the server address and server port. Server address: Set the IP address as of ZKBioSecurity server. Server port: Set the server port as of ZKBioSecurity (The default is 6609). P a g e | 81 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 83: Add Device On The Software
Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. P a g e | 82 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 84: Add Personnel On The Software
In [System] > [Basic Management] > [Parameters], set Enable QR Code to ‘’Yes’’, and select the QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. P a g e | 83 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 85 Tap the QR Code icon to scan the QR code of the new App client. After the client is identified successfully, set the Client Name and tap [Connection Test]. P a g e | 84 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 86 (static QR code only includes card number) information. The QR code can replace a physical card on a specific device to achieve contactless authentication to open the door. P a g e | 85 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 87 The QR code is automatically refreshed for every 30s, and it also supports manual refresh. NOTE: For other specific operations, please refer to ZKBioSecurity Mobile App User Manual. P a g e | 86 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 88: Real-Time Monitoring On The Zkbiosecurity Software
Also, detailed information of the personnel can be seen on the right by clicking on the particular category on the pie-chart. NOTE: For other specific operations, please refer to ZKBioSecurity User Manual. P a g e | 87 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 89: Requirements Of Live Collection And Registration Of Visible Light Face Images
Image 1. 8） Do not include more than one face in the capturing area. 9） 50cm - 80cm is recommended for capturing distance adjustable subject to body height. P a g e | 88 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 90: Requirements For Visible Light Digital Face Image Data
Face  Complete face with clear contour, real scale, evenly distributed light, and no shadow. Image Format  Should be in BMP, JPG or JPEG. P a g e | 89 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 91 The captured person should be clearly visible, natural in color, no harsh shadow or light spot or reflection in face or background. The contrast and lightness level should be appropriate. P a g e | 90 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 92: Privacy Policy
Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as “we”, “our”, or “us”) a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
Page 94: Eco-Friendly Operation
The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 93 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
Page 95 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2021 ZKTECO CO., LTD. All Rights Reserved.

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