Building A Dialog Flow - Avaya SAB User Manual

Checking in
To check in a dialog flow:
1. Click on the Check in button on the Tool bar. SAB asks if you want to save the dialog flow
before you check it in.
2. Click Yes to save or No to check in without saving.
Note that you cannot cancel the checking in at this stage. If you want to continue editing, click Yes
to save, click OK on the confirmation message (shown in the figure below) then check the dialog
flow out again.
3. SAB displays the check in confirmation message.

Building a dialog flow

Dialog flows and sub-flows
Interactions between the caller and the automated system are handled by dialog flows. Depending on
the nature of the interaction, a dialog flow may consist of one single-level flow or of a main, top-level,
flow with one or more sub-flows. A sub-flow may have sub flows of its own.
Mandatory components
When you open a new Dialog Model, SAB automatically places a Begin Dialog step and an End
Dialog step in the Dialog Modeler window. The remainder of the dialog flow is drawn between these
two steps.
A top level dialog flow must end with a Hangup step connected to the End Dialog step.
Figure 26. Save confirmation message
Figure 27. Check in confirmation message
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 38 of 116