The Dialogs Tree - Avaya SAB User Manual

The Dialogs tree

Interactions between an automated system and a caller are called dialogs.
The software that performs a dialog is called a dialog flow (or a dialog model or, sometimes, a
process). A dialog flow may contain one or more sub-dialog flows (and a sub-dialog flow may have
sub flows of its own).
Dialog flows are managed in the Dialogs tree.
The Dialogs tree provides
a list or tree of dialog flow folders, in the Browser window
•
a Dialog Search engine (see page 73)
•
a version control mechanism (see page 37)
•
a dialog flow design facility, in the Dialog modeler window (see page 38)
•
The options presented in the Menu bar and as buttons in the Tool bar are configured dynamically according to
the feature you are using.
Figure 20. The Browser, showing the Dialogs tree
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 33 of 116