The Prompts Tree; Adding A New Recorded Prompt - Avaya SAB User Manual

The Prompts tree

Prompts are questions or messages that are played out to the caller as part of an interaction (dialog).
Prompts may be created as audio (.wav) files or as text, which is converted to electronic speech using
a Text-To-Speech (TTS) Synthesizer.
Prompts are managed using the Prompts resource.
The Prompts resource provides
a list or tree of prompt files, displayed in the Browser window
•
a Prompt Search engine
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a simple prompt recording and editing facility, displayed in the Dialog Modeler window.
•
The options presented in the Menu bar and as buttons in the Tool bar are configured dynamically according to
the feature you are using. For a complete list of the Prompts menu options, see page on page 20; for a
complete list of Prompts buttons see page on page 23.

Adding a new recorded prompt

To add a new recorded prompt:
1. Click on Prompts in the Browser window. Do one of the following:
Select Prompt > Add Prompt from the Menu bar
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Click on the Add button and select Add Prompt
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Click on the Add Prompt button
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Right click on the Prompts tree to display the pop-up Prompts context menu and select Add
•
Prompt
SAB displays the first Add New Prompt dialog box.
Figure 80. Add New Prompt 1
Speech Applications Builder Configurator User Guide • May 15, 2004 • page 82 of 116