Related Manuals for Intel R1000EP Series
Summary of Contents for Intel R1000EP Series
- Page 1 ® Intel Server System R1000EP Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G66781-001...
- Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.
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Page 3: Safety Information
Wichtige Sicherheitshinweise Lesen Sie zunä chst sä mtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine ® der Anweisungen ausfü hren. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel ® Serverplatinen und Servergehä usen auf der Intel Server Deployment Toolkit 3.0 CD oder unter http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. - Page 4 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System R1000EP Service Guide...
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Page 5: Preface
® information, and instructions on how to add and replace components on the Intel Server System R1000EP family products. For the latest revision of this manual, go to http://www.intel.com/support. -
Page 6: Table Of Contents
Hot Swap Hard Drive Bay and Front Panel Options ................3 Front Panel ............................. 4 Back Panel .............................. 4 Server Board Components ........................5 ® Intel Light-Guided Diagnostics ......................6 System Recovery Jumpers ........................8 Peripheral Devices ..........................9 Hard Disk Drive Carriers ......................9 Slimline Optical Drive Support .................... - Page 7 RMM4 Lite ....................35 ® Removing the Intel RMM4 NIC ....................35 Installing the Intel®Integrated RAID Module ................36 Install the server system cover and connect the power cords. See your server system documentation for instructions..........................38 ® Installing and Removing the Intel RAID Smart Battery ..............
- Page 8 System Environmental Specifications ..................52 Appendix B: Regulatory and Compliance Information ..........54 Appendix C: Getting Help ....................55 Warranty Information ......................... 55 ® Appendix D: Intel Server Issue Report Form ............. 56 ® viii Intel Server System R1000EP Service Guide...
- Page 9 List of Figures List of Figures ® Figure 1. Intel Server System R1000EP ..................... 1 ® Figure 2. Intel Server System R1000EP Components ................3 Figure 3. 3.5" Hard Drive Bay - 4 Drive Configuration ................3 Figure 4. 2.5" Hard Drive Bay - 8 Drive Configuration ................3 Figure 5.
- Page 10 Figure 56. Removing the Intel RMM4 NIC ....................35 Figure 57.Installing the Barrel Standoff ..................... 36 Figure 58.Installing the Intel® Integrated RAID Module RMS25JB0x0 ........... 37 Figure 59.Connecting Cable between the RAID Module and Drives/Backplane ........38 ® Figure 60. Installing the Intel RAID Smart Battery ..................
- Page 11 List of Tables List of Tables Table 1. Server System References....................... v ® Table 2. Intel Server System R1000EP Feature Summary ................. 1 Table 3. Hard Disk Drive Options ........................ 9 Table 4. BIOS Setup: Keyboard Command Bar ..................49 Table 5.
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Page 13: Server System Features
Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System R1000EP family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems. - Page 14 4x – 3.5" SATA/SAS Hot Swap Hard Drive Bays + Optical Drive support Storage Bay Options 8x – 2.5" SATA/SAS Hot Swap Hard Drive Bays + Optical Drive support Tool-less rack mount rail kit – Intel ® Product Code – AXXPRAIL ...
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Page 15: Server System Components
Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. ® Figure 2. Intel Server System R1000EP Components Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Hard Drive Bay - 4 Drive Configuration Figure 4. -
Page 16: Front Panel
NIC-1 Activity LED Hard Drive Activity LED NIC-3 Activity LED NIC-4 Activity LED System Cold Reset Button NIC-2 Activity LED Figure 5. Front Panel Options Back Panel Figure 6. Back Panel Feature Identification ® Intel Server System R1000EP Service Guide... -
Page 17: Server Board Components
Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 7. Server Board Connector and Component Locations ® Intel Server System R1000EP Service Guide... -
Page 18: Intel ® Light-Guided Diagnostics
CPU-1 Fault LED System Fan – 5 Fault LED DIMM Fault LEDs System Fan – 4 Fault LED System Fan – 3 Fault LED ® Figure 8. Intel Light-Guided Diagnostic LEDs - Server Board ® Intel Server System R1000EP Service Guide... - Page 19 (amber) if there is a CPU fault. N – DIMM Fault LEDs on the server board help identify failed and failing DIMM slots. The DIMM fault LEDs turn on (amber) if there is a DIMM fault. ® Intel Server System R1000EP Service Guide...
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Page 20: System Recovery Jumpers
If pins 2-3 are selected, administrator and user passwords are cleared within five to ten seconds after the system is powered on. These pins Password Clear (J2L5) should be selected on 1-2 for normal system operation. Figure 9. Configuration Jumpers ® Intel Server System R1000EP Service Guide... -
Page 21: Peripheral Devices
3.5-inch or 2.5-inch R1208EP 2.5-inch ® ® Note: SAS drives are only supported when proper Intel RAID C600 Upgrade Key or Intel Integrated RAID Module is installed. For instructions on installing hard drives, see “Installing a Hot-swap Hard Disk Drive”. -
Page 22: Slimline Optical Drive Support
Slimline DVD-ROM Drive: AXXSATADVDROM Slimline DVD-RW Drive: AXXSATADVDRWROM Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com. Bezel The front bezel is available as optional accessory for the server system: Figure 11. Front view of Front Bezel... -
Page 23: Advanced Management Options
It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. For instructions on installing the Remote Management Module 4, see “Installing and Removing the Intel ®... -
Page 24: Hardware Installations And Upgrades
All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation. ® Note: The Intel Server System R1208EP2SHFN and R1304EP2SHFN are shown for illustration purposes. Server components with the product family are identical. -
Page 25: For System With 4 X 3.5" Hard Drive Bay
Server System Features For system with 4 x 3.5" hard drive bay: Figure 16. Cable Routing – 4 x 3.5" HDD ® Intel Server System R1000EP Service Guide... -
Page 26: For System With 8 X 2.5" Hard Drive Bay
Server System Features For system with 8 x 2.5" hard drive bay: ® Note: To activate the port SCU1 (4-7) on the server board, a proper Intel RAID C600 Upgrade ® Key must be installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide. -
Page 27: Fan Connections
Server System Features Fan Connections Use the figures below to determine the proper fan connections. Figure 18. System Fan Order Figure 19. Connecting the Fan Power Cables to the Mother Board ® Intel Server System R1000EP Service Guide... -
Page 28: Removing And Installing The Front Bezel
1. Lock the right end of the front bezel to the rack handle (see letter A). 2. Rotate the front bezel clockwise till the left end clicks into place (see letter B). 3. Lock the bezel if needed. ® Intel Server System R1000EP Service Guide... -
Page 29: Removing And Installing The System Cover
2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the power cord. 4. Remove the four screws (see letter A). 5. Slide cover back and lift upward (see letter B). Figure 22. Removing the System Cover ® Intel Server System R1000EP Service Guide... -
Page 30: Installing The System Cover
Installing the Air Duct Align the two holes on the air duct with the alignment pins on the chassis and install the air duct into place. Take care to avoid pinching system cables. ® Intel Server System R1000EP Service Guide... -
Page 31: Removing And Installing Processor
2. Proceed to screw 2 and loosen it by giving it two rotations and stop (see letter B). Similarly, loosen screws 3 and 4. Repeat steps A and B by giving each screw two rotations each time until all screws are loosened. 3. Lift the heatsink straight up (see letter C). ® Intel Server System R1000EP Service Guide... -
Page 32: Installing The Processor
1. Open the Socket Lever. Push down the lever handle down and away from the socket to release it (see letter A). Rotate the lever open all the way. ® Intel Server System R1000EP Service Guide... -
Page 33: Figure 27. Installing Processor - Open The Socket Lever
Note: The underside of the processor has components that may damage the socket pins if installed improperly. Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! ® Intel Server System R1000EP Service Guide... -
Page 34: Installing Processor Heatsink(S)
Similarly, engage screws 3 and 4. 5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see letter E). ® Intel Server System R1000EP Service Guide... -
Page 35: Removing The Processor
3. Insert the bottom edge of the DIMM into the socket (see letter C). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter D). Make sure the clips are firmly in place (see letter E). ® Intel Server System R1000EP Service Guide... -
Page 36: Removing Memory
Slide the carrier out (see letter B). Figure 33. Installing Hard Disk Drive – Removing 3.5" HDD carrier 2. Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket (see letter C). ® Intel Server System R1000EP Service Guide... -
Page 37: Figure 34. Installing Hard Disk Drive - Removing 3.5" Hdd Interface Bracket
Figure 36. Installing Hard Disk Drive – Installing 2.5" HDD 4. With the lever open, insert the hard disk drive assembly into the chassis (see letter E). Push in the lever to lock it into place (see letter F). ® Intel Server System R1000EP Service Guide... -
Page 38: Installing A Hard Disk Drive Into 2.5" Hard Drive Carrier
Figure 39. Installing Hard Disk Drive – Removing plastic drive blank 3. Install the hard disk drive using the four screws as shown. Make Sure the connector end of the drive matches the backplane connector (see letter E). ® Intel Server System R1000EP Service Guide... -
Page 39: Removing And Installing The Pci Riser Assembly
Removing the PCI Riser Assembly Disconnect any cables attached to any add-in cards. Grasp the riser assembly with both hands and pull up to remove from system. Figure 42. Removing PCI Riser Assembly ® Intel Server System R1000EP Service Guide... -
Page 40: Installing The Pci Riser Assembly
2. Remove the filler panel from the add-in card slot and remove the screw as shown (see letter A). 3. Insert add-in card until it seats in the riser connector (see letter B). 4. Secure add-in card with screw as shown (see letter C). ® Intel Server System R1000EP Service Guide... -
Page 41: Removing A Pci Add-In Card
® Intel Server System R1000EP Service Guide... -
Page 42: Removing A Pci Riser Card
To maintain proper system cooling, a filler panel must be installed if you do not install a device at this location. ® Intel Server System R1000EP Service Guide... -
Page 43: Installing A Slimline Optical Drive
Removing a Slimline Optical Drive 1. Remove the cables (see letter A). 2. Lift up the blue tab to release the optical drive (see letter B). 3. Slide the optical drive out (see letter C). ® Intel Server System R1000EP Service Guide... -
Page 44: Installing And Removing Intel I/O Expansion Module
Server System Features Figure 50. Removing the Slimline Optical Drive 4. If no device will be installed in this location, install a filler panel in this location. ® Installing and Removing Intel I/O Expansion Module ® Installing Intel I/O Expansion Module 1. -
Page 45: Removing Intel ® I/O Expansion Module
Installing the Intel RAID C600 Upgrade Key ® Locate the white 4-pin key header next to Riser Slot 1. Carefully pick up the Intel RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. ®... -
Page 46: Removing The Intel Raid C600 Upgrade Key
Installing the Intel RMM4 Lite ® Locate the RMM4 Lite connector next to Riser Slot 1, carefully pick up the Intel RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. -
Page 47: Removing The Intel ® Rmm4 Lite
Server System Features ® Figure 55. Installing the Intel RMM4 NIC ® Removing the Intel RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board. ® Removing the Intel RMM4 NIC 1. Remove the one screw as shown (see letter A). -
Page 48: Installing The Intel®Integrated Raid Module
Server System Features Installing the Intel®Integrated RAID Module To install the RAID module, follow these steps: 1. Turn off the power to the system, all drives, enclosures, and system components. Remove the power cord(s). 2. Remove the server cover. For instructions, see your server system documentation. -
Page 49: Figure 58.Installing The Intel® Integrated Raid Module Rms25Jb0X0
Server System Features Figure 58.Installing the Intel® Integrated RAID Module RMS25JB0x0 5. Connect the proper cables into the adapter using the 4-port combined end. Make sure the module and cables are properly attached and plug the cable into connector at the inside edge of the adapter. -
Page 50: Install The Server System Cover And Connect The Power Cords. See Your Server System Documentation For Instructions
Installing the Intel RAID Smart Battery ® 1. Connect the cable between the BBU and the RAID card. For details, see Intel RAID Smart Battery User’s Guide. 2. Locate the BBU bracket inside the chassis. Align the tabs on the plastic battery holder with mounting holes on the BBU bracket (see letter A). -
Page 51: Replacing The Power Supply
Server System Features ® Figure 61. Removing the Intel RAID Smart Battery Replacing the Power Supply Caution: The power supply is only hot-swappable if you have a redundant system with two power supplies installed. If you only have one power supply installed, before removing or replacing the... -
Page 52: Figure 63. Removing The Power Supply Module
Figure 65. Installing the filler panel To replace the power supply on a fixed power supply system, follow these steps: Remove screws shown in letter A and pull the power supply upper as shown in letter B. ® Intel Server System R1000EP Service Guide... -
Page 53: Installing And Removing The Server Board
Figure 67. Installing the Power Supply Unit Installing and Removing the Server Board Removing the Server Board 1. Disconnect all cables from the server board. 2. Remove the nine screws from the server board (see letter A). ® Intel Server System R1000EP Service Guide... -
Page 54: Installing The Server Board
Figure 68. Removing the Server Board Installing the Server Board 1. Place the server board into the server system (see letter A). 2. Secure the server board with nine screws (see letter B). ® Intel Server System R1000EP Service Guide... -
Page 55: Replacing The Backup Battery
1. Locate the battery on the server board. 2. Gently press the metal clip as shown to release the battery (see letter A). 3. Remove the battery from the plastic socket (see letter B). ® Intel Server System R1000EP Service Guide... -
Page 56: Replacing A System Fan
Replacing a System Fan 1. Disconnect the fan cable (see letter A). 2. Pull system fan straight up to remove it from the fan holder. Figure 71. Replacing a system fan 3. Replace the system fan. ® Intel Server System R1000EP Service Guide... -
Page 57: Replacing The Backplane
Position the backplane in place at the front of the server system (see letter A). 3. Slide the backplane into the server system guides (see letter B). 4. Secure the backplane with the screw as shown (see letter C). ® Intel Server System R1000EP Service Guide... -
Page 58: Installing And Removing The Rack Handles
Align the rack handle with the two holes on the side of the server system and attach the rack handle to the server system with two screws as shown. Figure 74. Installing the Rack Handle ® Intel Server System R1000EP Service Guide... -
Page 59: Removing The Rack Handles
Server System Features Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 75. Removing the Rack Handle ® Intel Server System R1000EP Service Guide... -
Page 60: Server Utilities
To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press <F2>... -
Page 61: Table 4. Bios Setup: Keyboard Command Bar
If “Yes” is highlighted and <Enter> is pressed, all changes are saved and the Setup is exited. If “No” is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user is returned to where they were before <F10> was pressed without affecting any existing values. ® Intel Server System R1000EP Service Guide... -
Page 62: Upgrading The Bios
(covering pins 2 and 3). See “System Recovery Jumpers”. 5. Wait five seconds. 6. Return the BIOS Default jumper to the normal position (covering pins 1 and 2). 7. Close the server system. ® Intel Server System R1000EP Service Guide... - Page 63 Server Utilities 8. Power up the system. The BIOS defaults settings are now restored and can be reset by going into the BIOS setup. ® Intel Server System R1000EP Service Guide...
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Page 64: Appendix A: Technical Reference
Half sine, 2g peak, 11 milliseconds Shock, unpackaged Trapezoidal, 25g, velocity change 136 inches/second (>=40lbs to < 80lbs) Shock, packaged Non-palletized free fall in height 24" (>=40lbs to < 80lbs) Vibration, unpackaged 5Hz to 500Hz, 2.20g RMS random ® Intel Server System R1000EP Service Guide... - Page 65 Appendix A: Technical Reference Parameter Limits ® +/-15KV except I/O port +/- 8KV per Intel Environmental test specification 600W Max – To be updated System Cooling Requirement in BTU/Hr. ® Intel Server System R1000EP Service Guide...
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Page 66: Appendix B: Regulatory And Compliance Information
Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/. ® Intel Server System R1000EP Service Guide... -
Page 67: Appendix C: Getting Help
— Server and chassis accessory parts list for ordering upgrades or spare parts — A searchable knowledgebase to search for product information throughout the support site If you are still unable to obtain a solution to your issue, send an email to Intel’s technical support center using the online form available at http://supportmail.intel.com/scripts-emf/welcome.aspx. -
Page 68: Appendix D: Intel Server Issue Report Form
® Appendix D: Intel Server Issue Report Form ® Appendix D: Intel Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case# : ®... - Page 69 (1U, Passive w/air ducting, Active w/fan, and so on) Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot...
- Page 70 ® Appendix D: Intel Server Issue Report Form Description/Use Manufacturer Model Firmware Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay? Operating System Information (Example: RedHat* Enterprise Linux, Microsoft* Windows*...
- Page 71 ® Appendix D: Intel Server Issue Report Form Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: ® Intel Server System R1000EP Service Guide...
- Page 72 Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
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