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Intel R1000SPO series Service Manual

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Download this manual See also: Configuration Manual, Technical Product Specification
Intel® Server System R1000SPO
Product Family
System Integration and Service Guide
A guide providing instructions for the insertion and extraction of system components and available Intel
accessories and spares
Revision 1.0
April 2016
Intel® Server Boards and Systems

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Summary of Contents for Intel R1000SPO series

  • Page 1 Intel® Server System R1000SPO Product Family System Integration and Service Guide A guide providing instructions for the insertion and extraction of system components and available Intel accessories and spares Revision 1.0 April 2016 Intel® Server Boards and Systems...
  • Page 2 Intel ® Server System R1000SPO Product Family System Integration and Service Guide <This page is intentionally left blank.>...

  • Page 3: Document Revision History

    Intel® Server System R1200SP Product Family System Integration and Service Guide Document Revision History Revision Date Modifications Number January 2016 First Preliminary version First External Public Release Additions:  Raid Maintenance Free Backup Unit replacement procedures April 2016  I/O Module replacement procedures ...
  • Page 4 This document contains information on products, services and/or processes in development. All information provided here is subject to change without notice. Contact your Intel representative to obtain the latest System Integration and Service Guide.

  • Page 5: Safety Information

    Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le site http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las...
  • Page 6 Intel recommends the following steps be taken when performing any procedures described within this document or while performing service to any computer system.

  • Page 7: About This Document

    Chapter 5 – System Packaging Assembly – Provides package assembly instructions when re-using the Intel packaging the system was originally shipped in. System Service Chapter 6 – System Service - System Features Overview – provides a high level overview of the Intel Server ®...

  • Page 8: Additional Information And Software

    For system firmware updates, onboard device drivers, and https://downloadcenter.intel.com/search?keyword=S1200S software to manage your Intel® Server System. Intel Server Products - Product Safety and Regulatory Product Safety and Regulatory Information Compliance Document The server system has support for several software utilities which can be used to configure system parameters and aid in troubleshooting system issues.

  • Page 9: Table Of Contents

    Power Supply Module – Installation / Removal ......................34 3.2.1 Power Supply Module Installation ..........................34 3.2.2 Power Supply Module Removal ..........................34 Intel® SAS RAID Module Installation / Removal ......................35 3.3.1 Intel® SAS RAID Module Installation ........................35 3.3.2 Intel® SAS RAID Module Removal ..........................35 Intel ®...
  • Page 10 Intel ® Server System R1000SPO Product Family System Integration and Service Guide 3.6.2 Intel RMM4 Lite Key Removal ............................ 38 ® Trusted Platform Module (TPM) Installation ........................39 Front Bezel Replacement ............................... 40 3.8.1 Front Bezel Installation ..............................40 3.8.2 Front Bezel Removal ...............................
  • Page 11 Server System R1000SPO Product Family System Integration and Service Guide List of Figures Figure 1. Intel® Server System R1304SPOxxxx – 4 x 3.5” Front Drive Bay ............12 Figure 2. Intel® Server System R1208SPOxxxx – 8 x 2.5” Front Drive Bay ............12 Figure 3.
  • Page 12 Intel® Server System R1200SP Product Family System Integration and Service Guide Figure 49. Package Assembly Reference Diagram ..................... 47 Figure 50. Intel ® Server System R1000SPO Features Overview ............... 50 Figure 51. 3.5" Drive Bay – 4 Drive Configuration (Model R1304SPOxxxxx) ........... 51 Figure 52.
  • Page 13 Intel® Server System R1200SP Product Family System Integration and Service Guide List of Tables Table 1. Server System References ........................vi Table 2. BIOS Setup: Keyboard Command Bar....................44 Table 3. System Status LED State Definitions ....................70 Table 4. POST Progress Code LED Example ....................... 73 Table 5.

  • Page 14: Server Chassis Identification

    Server System R1000SPO Product Family System Integration and Service Guide 1 Server Chassis Identification Figure 1. Intel® Server System R1304SPOxxxx – 4 x 3.5” Front Drive Bay Figure 2. Intel® Server System R1208SPOxxxx – 8 x 2.5” Front Drive Bay Server Chassis Component Identification Figure 3.

  • Page 15: Essential System Component Installation And Service

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2 Essential System Component Installation and Service Purpose This chapter provides instructions for the installation and removal of essential system components including processors, memory, storage devices, riser cards, and add-in cards.

  • Page 16: System Cover Removal / Installation

    NOTE: Product safety regulations in some countries require that the system include a 240VA safety screw to secure the top cover to the chassis. Use of this screw should be followed as appropriate in the country of use. Intel recommends installing this screw before the system is shipped to the end user site.

  • Page 17: Air Duct Removal / Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Air Duct Removal / Installation Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system.

  • Page 18: Processor Installation / Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Processor Installation / Removal 2.4.1 Processor Installation CAUTION: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. For a web link to the list of compatible processor(s), see section “Additional...

  • Page 19: Figure 11. Processor Installation - Install The Processor

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 11. Processor Installation – Install the Processor 1) Remove processor from its packaging. 2) If present, carefully remove the protective cover from the bottom side of the processor, taking care not to touch any processor contacts.

  • Page 20: Figure 13. Processor Installation - Latch The Locking Lever

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 13. Processor Installation – Latch the Locking Lever Push down on the lever (see label ‘A’). Slide the tip of the lever under the notch in the load plate (see label ‘B’).

  • Page 21: Processor Heatsink Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.4.2 Processor Heatsink Installation Figure 15. Processor Heatsink Installation 1. If present, remove the protective film covering the Thermal Interface Material (TIM) on the bottom side of the heatsink (see label “A”).

  • Page 22: Processor Heatsink Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.4.3 Processor Heatsink Removal Figure 16. Processor Heatsink Removal The heatsink is attached to the server board/processor socket with captive screws. Using a #2 Phillips* screwdriver, loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure: 1.

  • Page 23: Memory Installation And Removal

    DIMM Population Rules - When only one memory slot is populated, use the farthest slot in the channel. • On Intel® Server Board S1200SP Product Family, the farthest slot in the Channels are A2 and B2 with the blue Slots.

  • Page 24: Storage Device Installation / Removal

    Server System R1000SPO Product Family System Integration and Service Guide Storage Device Installation / Removal The Intel® Server System R1200SP product family has support for several different storage device options. This section provides instructions for the installation and removal of front drive bay storage devices.

  • Page 25: Figure 20. 3.5" Drive Installation - Remove The Drive Blank

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.6.1.2 3.5” Hard Disk Drive Installation Figure 20. 3.5” Drive Installation – Remove the drive blank Remove the four screws securing the plastic drive blank to the carrier.

  • Page 26: Figure 22. Option To Install 2.5" Ssd Into A 3.5" Carrier

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.6.1.3 Option to install a 2.5” SSD into a 3.5” carrier: The 3.5” drive blank can be used as a 2.5” SSD bracket. NOTE: Due to degraded performance and reliability concerns, the use of the 3.5” drive blank as a 2.5” device bracket is intended to support SSD type storage devices only.

  • Page 27: X 2.5" Front Drive Bay Storage

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.6.1.4 3.5” Drive Carrier Insertion Figure 23. Drive Installation – Inserting 3.5” HDD assembly With the lever open, insert the drive assembly into the drive bay (see label “A”).

  • Page 28: Figure 25. 2.5" Storage Device Installation - Remove The Drive Blank

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.6.2.2 2.5” Hard Disk Drive (HDD) / Solid-State Drive (SSD) Installation Figure 25. 2.5” Storage Device Installation – Remove the drive blank Remove the four screws securing the plastic drive blank to the carrier (see label “C”) Remove the drive blank from the carrier (see label “D”)

  • Page 29: Riser Card Assembly - Removal / Integration / Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.6.2.3 2.5” Drive Carrier Insertion Figure 27. 2.5” Storage Device Installation – Inserting 2.5” Drive assembly With the lever open, insert the drive assembly into the chassis. Push in the lever to lock it into place (see label “F”).

  • Page 30: Mounting A Riser Card To The Riser Bracket

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.7.2 Mounting a Riser Card to the Riser Bracket Depending on the system model, your server may or may not have riser cards installed. This section describes the process of adding a riser card to the riser bracket.

  • Page 31: Pci Riser Assembly Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 2.7.4 PCI Riser Assembly Installation Figure 31. Installing PCI Riser Assembly Position the riser card’s edge connector over the riser slot on the server board and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis.

  • Page 32: Rack Handles - Installation / Removal

    NOTE: The system should never be carried solely by the rack handles. Intel recommends carrying the system using two people or to use a cart when moving the system from one location to another.

  • Page 33: Option And Accessory Kit Integration And Service

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 3 Option and Accessory Kit Integration and Service Purpose This chapter provides instructions for the integration of system components within a server system that has the server board and other system components pre-installed. It includes installation instructions for supported system options, and other available accessory option kits.

  • Page 34: Slimline Optical Drive - Installation And Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Slimline Optical Drive – Installation and Removal This section provides installation and removal instructions for an optionally installed slimline SATA optical drive for systems that support the option.

  • Page 35: Slimline Optical Drive Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 36. Slimline Optical Drive Installation 4. Lower and insert the Optical Disk Drive (ODD) diagonally to meet with the latching points (see label A), and then push down the ODD towards the second latching point (see label B) 5.

  • Page 36: Power Supply Module - Installation / Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Power Supply Module – Installation / Removal 3.2.1 Power Supply Module Installation Figure 38. Power Supply Module Installation Insert the power supply module into the power supply bay.

  • Page 37: Intel® Sas Raid Module Installation / Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Intel® SAS RAID Module Installation / Removal 3.3.1 Intel® SAS RAID Module Installation Figure 40. Intel® SAS RAID Module Installation Install the standoffs (provided with the RAID module) on the positions shown (see label “A”).

  • Page 38: Intel® I/O Expansion Module Removal

    Carefully press down on the module to engage the connectors (see label “B”). Secure the module with three screws as shown (see label “C”). 3.4.2 Intel® I/O Expansion Module Removal Figure 42. Removing an I/O Expansion Module Power off the server and detach the power cable(s).

  • Page 39: Sata Raid 5 Upgrade Key - Installation / Removal

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide SATA RAID 5 Upgrade Key – Installation / Removal 3.5.1 Installing the SATA RAID 5 Upgrade Key Figure 43. Installing the SATA RAID 5 Upgrade Key Remove the SATA 5 Upgrade Key from its packaging.

  • Page 40: Intel Remote Management Module 4 Lite Key - Installation / Removal

    RMM4 Lite Remove the Intel® RMM4 Lite key from its packaging. Locate the Intel® RMM4 Lite connector on the server board near the back of the server board next to the I/O Module connector. Place the Intel® RMM4 Lite key over the connector and match the orientation of the key to that of the connector.

  • Page 41: Trusted Platform Module (Tpm) Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Trusted Platform Module (TPM) Installation Figure 45. Trusted Platform Module (TPM) Installation Locate the TPM module connector on the server board near the Riser Slot 1. Insert the plastic stand-off into the server board mounting hole (see label “A”).

  • Page 42: Front Bezel Replacement

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Front Bezel Replacement The optional front bezel is made of black molded plastic and uses a snap-on design. When installed, its design allows for maximum airflow to maintain system cooling requirements. The front bezel includes a keyed locking mechanism which can be used to prevent unauthorized access to installed storage devices and front I/O ports.

  • Page 43: Intel Raid Maintenance Free Backup Unit (Rmfbu)

    Server System R1000SPO Product Family System Integration and Service Guide Intel ® RAID Maintenance Free Backup Unit (RMFBU) As a standard support option, the Intel® Server System R1000SPO product family has support for the installation of a single Raid Maintenance Free Back-up unit (RMFBU). ® 3.9.1...

  • Page 44: Intel Raid Maintenance Free Backup Unit (Rmfbu) Removal

    Figure 49. Intel® RAID Maintenance Free Backup Unit (RMFBU) Removal 1. Disconnect the cable between the RMFBU and the RAID card. 2. Slide the Intel® RAID Maintenance Free Backup Unit to the right to disengage it from the mounting plate (see label “A”).

  • Page 45: System Software Updates And Configuration

    However, the system as received may not have the latest software available. For best operation and system reliability, it is highly recommended to update the system software stack to the latest available. The latest system software stack can be downloaded from Intel at the following Intel web site: http://downloadcenter.intel.com At a minimum, after the initial system configuration, the system’s FRU and SDR data MUST be updated to...

  • Page 46: No Access To The Bios Setup Utility

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 4.2.1 No Access to the BIOS Setup Utility If the BIOS Setup Utility is not accessible by hitting the <F2> key or other described access methods, it may be necessary to restore the BIOS default settings.

  • Page 47: Restoring Bios Default Values

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Option Description The minus key on the keypad is used to change the value of the − Change Value current item to the previous value. This key scrolls through the •...

  • Page 48: System Packaging Assembly

    Server System R1000SPO Product Family System Integration and Service Guide 5 System Packaging Assembly The original Intel packaging, in which the server system is delivered, is designed to provide protection to a fully configured system and was tested to meet ISTA (International Safe Transit Association) Test Procedure 3A (2008).

  • Page 49: System Packaging Assembly Instructions

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide System Packaging Assembly Instructions Figure 50. Package Assembly Reference Diagram Item Description Usage 24S6EPKEL10 S6E PACKING ASSY IU RACK L6 1 IN 1 HFS6E006010 CTN OUTER L6 RACK S6E(HFS6E006,3A)
  • Page 50 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Carefully place the system into the shipping bag, tape the bag shut. Carefully lower the system into the inner shipping box. Make sure foam insert orientation matches server body.
  • Page 51 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Fold the top flaps of the box. End flaps first, followed by side flaps. Tape the outer box using an H-pattern. Across the center first, followed by both ends.

  • Page 52: System Service - System Features Overview

    The intent of this chapter is to provide service personnel a reference to identify and locate the features associated with the Intel® Server System R1000SPO product family. Additional information for this product family can be obtained from the following Intel documents which can be downloaded from the following Intel web site: http://www.intel.com/support...

  • Page 53: Front Drive Bay Options

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 6.1.1 Front Drive Bay Options Figure 52. 3.5" Drive Bay – 4 Drive Configuration (Model R1304SPOxxxxx) Figure 53. 2.5” Drive Bay – 8 Drive Configuration (Model R1208SPOxxxxx) 6.1.2...

  • Page 54: Back Panel Features

    NOTE: Due to signal strength limits associated with USB 3.0 ports cabled to a front panel, some marginally compliant USB 3.0 devices may not be supported from these ports. In addition, server systems based on the Intel® Server Board S1200SP Product Family cannot be USB 3.0 certified with USB 3.0 ports cabled to a front panel.

  • Page 55: Server Board Features

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 6.1.5 Server Board Features Figure 57. Server Board Feature Identification...
  • Page 56 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 58. Intel ® Light-Guided Diagnostic LEDs - Server Board. Figure 59. System Fan Connections...

  • Page 57: System Configuration And Recovery Jumpers

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide System Configuration and Recovery Jumpers Figure 60. System Configuration and Recovery Jumpers The following sections describe how each jumper block is used. 6.2.1 BIOS Default Jumper Block This jumper resets BIOS options, configured using the <F2> BIOS Setup Utility, back to their original default factory settings.

  • Page 58: Password Clear Jumper Block

    This jumper should only be used if the ME firmware has gotten corrupted and requires re-installation. The following procedure should be followed. NOTE: System Update files are included in the System Update Packages (SUP) posted to Intel’s Download center web site.

  • Page 59: Bmc Force Update Jumper Block

    This jumper should only be used if the BMC firmware has gotten corrupted and requires re-installation. The following procedure should be followed: NOTE: System Update files are included in the System Update Packages (SUP) posted to Intel’s Download center web site.

  • Page 60: Bios Recovery Jumper

    BIOS image to the UEFI shell, where a standard BIOS update can be performed. See the BIOS update instructions that are included with System Update Packages (SUP) downloaded from Intel’s download center web site. This jumper is used when the system BIOS has become corrupted and is non-functional, requiring a new BIOS image to be loaded on to the server board.

  • Page 61: System Service - Fru Replacement

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 7 System Service - FRU Replacement Purpose This chapter provides instruction for the removal and installation of system components considered as field replaceable. Instruction for the removal and installation of add-in options is documented in Chapters 2 and 3.

  • Page 62: System Fan Removal / Installation

    ® Server System R1000SPO Product Family System Integration and Service Guide System Fan Removal / Installation System fans used in the Intel Server System R1000SPO product family are NOT hot-swap capable. 7.1.1 System Fan Removal Figure 61. System Fan Removal Disconnect the fan cables from the server board.
  • Page 63 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 63. Connect System Fan Cables...

  • Page 64: Replacing The System Battery

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Replacing the System Battery The battery on the server board powers the Real Time Clock for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and stored server settings and system clock and date settings maybe lost.
  • Page 65 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Figure 64. Replacing the Backup Battery Dispose of the battery according to local ordinance. NOTE: The <F2> BIOS Setup Utility must be accessed and options must be set and saved to restore...

  • Page 66: Replacing A Backplane

    7.3.2 Installing the Backplane Locate the replacement 1U backplane (Intel product Code – FXX35HSCAR or F1U8X25S3HSBP. Hold the backplane only by the edges. Do not push or pull on any components on the backplane. Position the backplane to the server system guides at the front of the server system (see label “E” on Figure 65).

  • Page 67: Replacing The Standard Front Control Panel

    Figure 66. Standard Front Control Panel Removal 7.4.2 Standard Front Control Panel Installation Locate and remove the replacement control panel board from its packaging - Intel Product Code – FXXFPANEL Remove the slim foam from the fornt panel light pipe...

  • Page 68: Replacing The Server Board

    Remove all modules and peripherals installed onto the server board including (if installed): Intel® I/O Module, Intel® SAS RAID Module and mounting stand-offs, Intel® RAID 5 option key, Intel® RMM 4 Lite key, TPM Module, M.2 SSD, SataDom SSD, eUSB SSD and mounting stand-off Remove the Processor Heatsink and Processor (see section 2.4)

  • Page 69: Server Board Installation

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide 7.5.2 Server Board Installation NOTE: Follow ESD precautions outlined at the beginning of this manual Carefully Install the Server Board into the Chassis, make sure all guides are properly aligned (see label “A”)

  • Page 70: Appendix A: Getting Help

    Server and chassis accessory parts list for ordering upgrades or spare parts A searchable knowledgebase to search for product information throughout the support site If you are still unable to obtain a solution to your issue, send an email to Intel’s technical support center using the online form available at http://www.intel.com/p/en_US/support/contactsupport...

  • Page 71: Appendix B: System Cable Routing Diagrams

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Appendix B: System Cable Routing Diagrams Figure 69. System Cable Routing Diagrams...

  • Page 72: Appendix C: System Status Led Operating States And Definition

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Appendix C: System Status LED Operating States and Definition The server board includes a bi-color System Status LED. The System Status LED on the server board is tied directly to the System Status LED on the front panel.
  • Page 73 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Color State Criticality Description Amber ~1 Hz blink Non-critical - Non-fatal alarm – system is likely to fail: System is Critical threshold crossed – Voltage, temperature (including HSBP temp), •...

  • Page 74: Appendix D: Post Code Diagnostic Led Decoder Table

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide Appendix D: POST Code Diagnostic LED Decoder Table As an aid to assist in trouble shooting a system hang that occurs during a system’s Power-On Self-Test (POST) process, the server board includes a bank of eight POST Code Diagnostic LEDs on the back edge of the server board.

  • Page 75: Table 4. Post Progress Code Led Example

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder. The LEDs are decoded as follows: Table 4. POST Progress Code LED Example...
  • Page 76 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) Upper Nibble Microcode Not Found.
  • Page 77 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) Upper Nibble...
  • Page 78 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) Upper Nibble...
  • Page 79 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) Upper Nibble...
  • Page 80 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) S3 Resume...

  • Page 81: Table 6. Mrc Progress Codes

    Intel ® Server System R1000SPO Product Family System Integration and Service Guide POST Memory Initialization MRC Diagnostic Codes There are two types of POST Diagnostic Codes displayed by the MRC during memory initialization; Progress Codes and Fatal Error Codes. The MRC Progress Codes are displays to the Diagnostic LEDs that show the execution point in the MRC operational path at each step.
  • Page 82 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Diagnostic LED Decoder LED 3 LED 2 LED 1 LED 0 LED # Upper Nibble 8h (MSB) 1h (LSB) Description Checkpoint Lower Nibble 8h (MSB) 1h (LSB) Upper Nibble...

  • Page 83: Table 7. Post Progress Led Codes

    Lower disabled due to hardware mem-test error. Nibble 3h = No memory installed. All channels are disabled. Upper Nibble Memory is locked by Intel® Trusted Execution Technology and is inaccessible Lower Nibble DDR4 channel training error Upper 01h = Error on read DQ/DQS (Data/Data Strobe) init...

  • Page 84: Appendix E: Post Code Errors

    The user needs to replace the faulty part and restart the system. NOTE: The POST error codes in the following table are common to all current generation Intel server platforms. Features present on a given server board/system will determine which of the listed error codes are supported.
  • Page 85 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Error Code Error Message Response 5224 Password clear jumper is Set Major 8130 Processor 01 disabled Major 8131 Processor 02 disabled Major 8160 Processor 01 unable to apply microcode update...

  • Page 86: Table 9. Post Error Beep Codes

    Codes that are common across all Intel server boards and systems that use same generation chipset are listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.
  • Page 87 Intel ® Server System R1000SPO Product Family System Integration and Service Guide Code Associated Sensors Reason for Beep 1-5-1-2 VR Watchdog Timer sensor assertion VR controller DC power on sequence was not completed in time. 1-5-1-4 Power Supply Status The system does not power on or unexpectedly...
  • Page 88 Intel ® Server System R1000SPO Product Family System Integration and Service Guide NOTES __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ ______________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ ______________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________...

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