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Intel S1200BT Service Manual

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Intel
Server Board S1200BT
Service Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Intel Order Number G16972-004

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Summary of Contents for Intel S1200BT

  • Page 1 ® Intel Server Board S1200BT Service Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Intel Order Number G16972-004...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where ® personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.

  • Page 3: Safety Information

    Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the ® Intel Server Deployment Toolkit CD and/or at http://www.intel.com/support/...
  • Page 4 Intel® Server Board S1200BT Service Guide...

  • Page 5: Warnings

    Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S1200BT Service Guide...
  • Page 6 Intel® Server Board S1200BT Service Guide...

  • Page 7: Preface

    Preface About this Manual ® Thank you for purchasing and using the Intel Server Board S1200BT. This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server board. This document provides a brief overview of...

  • Page 8: Additional Information And Software

    Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware were tested and can be used with your board, and for ordering information for Intel products, see: http://www.intel.com/support/motherboards/server.
  • Page 9 Driver (for an extensive list of available drivers) • Operating System Driver (for operating system drivers) For firmware and BIOS Please go to mainpage on for “S1200BT”. It is under the Software updates, or for BIOS and Drivers section for the most current BIOS, FRU/SDR, BMC, recovery...
  • Page 10 Intel® Server Board S1200BT Service Guide...

  • Page 11: Table Of Contents

    Recovering the BIOS ....................63 Recovering the BIOS ......................65 Clearing the Password ......................66 Chapter 3: Hardware Installations and Upgrades ..........69 Before You Begin .........................69 Tools and Supplies Needed ..................69 Installing and Removing Memory ..................69 ® Intel Server Board S1200BT Service Guide...
  • Page 12 Devices are not Recognized under Device Manager (Microsoft Windows* Operating Sys- tem) ....................... 103 Hard Drive(s) are not Recognized ................103 Bootable CD-ROM Disk Is Not Detected ..............104 LED Information ......................104 BIOS POST Beep Codes ..................104 ® Intel Server Board S1200BT Service Guide...
  • Page 13 Figure 38. System Event Log Screen (S1200BTS)..............61 Figure 39. Exit Screen......................62 Figure 40. BIOS Recovery Jumper ..................65 Figure 41. Password Recovery Jumper .................. 66 Figure 42. CMOS Recovery Jumper ..................67 ® Intel Server Board S1200BT Service Guide xiii...
  • Page 14 Figure 52. Removing the PCI Riser Assembly from the Server System......... 76 Figure 53. Installing a PCI Card in a Riser Card..............77 Figure 54. Replacing the Backup Battery ................79 Figure 55. Diagnostic LED Placement Diagram ..............81 ® Intel Server Board S1200BT Service Guide...
  • Page 15 Table 6. POST Progress Code LED Example .................82 Table 7. Diagnostic LED POST Code Decoder ...............82 Table 8. Resetting the System ....................95 Table 9. LED Information ...................... 104 Table 10. POST Error Beep Codes ..................105 Intel® Server Board S1200BT Service Guide...
  • Page 16 Intel® Server Board S1200BT Service Guide...

  • Page 17: Chapter 1: Server Board Features

    Server Board Features ® This chapter briefly describes the main features of the Intel Server Board S1200BTL and S1200BTS. This chapter provides a photograph of the product, list of the server board features, and diagrams showing the location of important components and connections on the server board.

  • Page 18: Figure 2. Intel Server Board S1200Bts Picture

    ® Figure 2. Intel Server Board S1200BTS Picture Intel® Server Board S1200BT Service Guide...

  • Page 19: Table 2. Server Board Features

    DDR3 I/O Voltage of 1.5 V ® ® • Chipset Support for Intel C204 Platform Support for Intel C202 Platform Controller Hub (PCH) chipset Controller Hub (PCH) chipset • ServerEngines* LLC Pilot III BMC controller (Integrated BMC) Intel® Server Board S1200BT Service Guide...
  • Page 20 Five 4-pin fan headers supporting four system Four 4-pin fan headers supporting four Support fans and one processor system fans and one processor Video Onboard ServerEngines* LLC Pilot III BMC Silicon Motion SM712GX04LF02-BA Controller Intel® Server Board S1200BT Service Guide...

  • Page 21: Figure 8. Intel ® Sas Entry Raid Module

    Controller (Integrated BMC), IPMI 2.0 compliant • Integrated 2D video controller on PCI-E x 1 ® Optional Intel Remote Management Module 4 (RMM4) lite and optional dedicated NIC module Security TPM module connector TPM module connector Intel® Server Board S1200BT Service Guide...

  • Page 22: Connector And Header Locations

    Connector and Header Locations E F G AF003509 Intel® Server Board S1200BT Service Guide...

  • Page 23: Figure 3. Connector And Component Location

    DD. Internal USB Connector RMM4 Dedicated NIC connector EE. CMOS Battery Four DIMM Slots FF. Four 3Gb/s SATA ports P/S AUX GG. Two 6Gb/s SATA ports MAIN POWER HH. Smart Module Figure 3. Connector and Component Location Intel® Server Board S1200BT Service Guide...
  • Page 24 Intel® Server Board S1200BT Service Guide...

  • Page 25: Figure 4. Intel ® Server Board S1200Bts Layout

    External Serial port Low profile USB connector CPU Power connector Internal USB SYS_FAN_2 W. CMOS battery DIMM slots Front Panel MAIN power connector HDD LED M. TPM connector ® Figure 4. Intel Server Board S1200BTS Layout Intel® Server Board S1200BT Service Guide...

  • Page 26: Configuration Jumpers

    These pins should not be jumpered for normal operation. J1J2: ME Force Update ME Firmware Force Update Mode – Disabled (Default) ME Firmware Force Update Mode – Enabled Intel® Server Board S1200BT Service Guide...
  • Page 27 These pins should have a jumper in place for normal system operation. (Default) If these pins are jumpered, administrator and user passwords will be cleared on the next reset. Note: These pins should not be jumpered for normal operation. Intel® Server Board S1200BT Service Guide...

  • Page 28: Back Panel Connectors

    NIC Port 1 (1 Gb) and Dual USB Port Connector Video NIC Port 2 (1 Gb) and Dual USB Port Connector Figure 7. Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information. Intel® Server Board S1200BT Service Guide...

  • Page 29: Raid Support

    Software”. Processor ® ® ® The Intel Server Board S1200BT supports the Intel Xeon E3-1200 Processors or the ® Generation Intel Core™ i3 Processors in FC-LGA 1155 socket package with 5GT/s point-to-point DMI interface to PCH and LGA 1155 pin socket.

  • Page 30: Memory

    Memory ® The Intel Server Board S1200BT supports a DDR3-based ECC UDIMM memory subsystem and up to two DIMM sockets per channel. See the following figure for channel slot configuration. The minimal memory population is one DIMM in memory slot DIMM_A1. For a complete list of supported memory, see the links under “Additional Information and Software”...

  • Page 31: Power Supply

    6-Gbps and 3 Gbps SAS data transfers using four ® individual SAS/SATA connectors, The Intel RAID Module AXXRMS2LL040 provides ® reliable and fault-tolerant disk subsystem management based on the Intel Entry Hardware RAID (IR) Stack. ® The optional Intel...
  • Page 32 SAS Module AXX4SASMOD when a cable is attached between this connector and the backplane or I2C interface. ® Note: For help with navigating the BIOS Setup utility, refer to the Intel Server Board S1200BT Technical Product Specification.
  • Page 33 TPM module, please refer to TPM Module User Guide. On-Board chip: ST19NP18 • Embedded TPM 1.2 firmware • 33-MHz Low Pin Count (LPC) interface V1.1 • Compliant with TCG PC client specific TPM • Implementation Specification (TIS) V1.2 Intel® Server Board S1200BT Service Guide...
  • Page 34 Intel® Server Board S1200BT Service Guide...

  • Page 35: Chapter 2: Server Utilities

    To enter the BIOS Setup using a keyboard (or emulated keyboard); press the <F2> ® function key during boot time when the OEM or Intel logo is displayed. The following message is displayed on the diagnostics screen and under the Quiet Boot logo screen: Press <F2>...
  • Page 36 If "No" is highlighted and <Enter> is pressed, or if the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. Intel® Server Board S1200BT Service Guide...

  • Page 37: Bios Setup Utility Screens

    Information enclosed in angular brackets (< >) in the screen shots identifies text that can vary, depending on the option(s) installed. For example, <Amount of memory installed> is replaced by the actual value for “Total Memory”. Intel® Server Board S1200BT Service Guide...
  • Page 38 PCI Configuration System Acoustic and Performance Configuration Security Screen (Tab) Server Management Screen (Tab) Console Redirection System Information [With BMC Only] BMC LAN Configuration [Non-BMC Only] Hardware Monitor [Non-BMC Only] Realtime Temperature and Voltage Status Intel® Server Board S1200BT Service Guide...
  • Page 39 Floppy Order Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Boot Manager Screen (Tab) Error Manager Screen (Tab) System Event Log Screen (Tab) [Non-BMC Only] Exit Screen (Tab) Intel® Server Board S1200BT Service Guide...

  • Page 40: Figure 9. Main Screen

    2. Platform ID Option Values: < Platform ID> Help Text: <None> Comments:Information only. Displays the Platform ID for the board on which the BIOS is executing POST. 3. BIOS Version Option Values: <Current BIOS version ID> Intel® Server Board S1200BT Service Guide...
  • Page 41 ID String, with the timestamp segment dropped off. The segments displayed are: Platform:Identifies whether this is a Bromolow or Romley platform BIOS ® 86B:Identifies this BIOS as being an EPSD Intel Server BIOS xx: Major Revision level of the BIOS...
  • Page 42 To access this screen from the Main screen or other top-level Tab screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. Intel® Server Board S1200BT Service Guide...

  • Page 43: Figure 10. Advanced Screen

    View/Configure mass storage controller information and settings. Comments:Selection only. Position to this line and press the <Enter> key to go to the Mass Storage Controller Configuration group of configuration settings. 4. Serial Port Configuration Option Values: <None> Intel® Server Board S1200BT Service Guide...
  • Page 44 To access this screen from the Main screen, select Server Management > Hardware Monitor. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. Intel® Server Board S1200BT Service Guide...

  • Page 45: Figure 11. Processor Configuration Screen

    To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. Figure 11. Processor Configuration Screen Screen Field Descriptions: 1. Processor ID Option Values:<CPUID> Help Text:<None> Intel® Server Board S1200BT Service Guide...
  • Page 46 L3 cache per processor package. S1200BT boards have a single processor display. Romley boards have “N/A” for the second processor if not installed.
  • Page 47 Comments:This option is only visible if all processors installed in the system support ® ® Intel Turbo Boost Technology. In order for this option to be available, Enhanced Intel ® SpeedStep Technology must be Enabled. ®...
  • Page 48 Contact your OS vendor regarding OS support of this feature. Comments:This option is only visible if all processors installed in the system support ® Intel Hyper-Threading Technology. 13. Core Multi-Processing Option Values:All Help Text: Intel® Server Board S1200BT Service Guide...
  • Page 49 Comments:This option is only visible if all processors installed in the system support ® Intel VT-d. The software configuration installed on the system must support this feature in order for it to be enabled. Intel® Server Board S1200BT Service Guide...
  • Page 50 Note: Modifying this setting may affect performance. Comments:MLC Streamer is normally Enabled for the best efficiency in L2 Cache and Memory Channel use, but disabling it may improve performance for some processing loads and on certain benchmarks. For more information. Intel® Server Board S1200BT Service Guide...
  • Page 51 Comments:DCU Data Prefetcher is normally Enabled, for best efficiency in L1 I Cache and Memory Channel use, but disabling it may improve performance for some processing loads and on certain benchmarks. For more information. 24. Intel (SMX) Safer Mode Extensions Intel® Server Board S1200BT Service Guide...

  • Page 52: Figure 12. Memory Configuration Screen

    Help Text: When enabled, a SMX can utilize the addional hardware capabilities provided by Safer Mode Extensions. Comments:Intel (SMX) Safer Mode Extensions is set of CPU instructions used by Intel TXT software. Memory Configuration The Memory Configuration screen allows the user to view details about the DDR3 DIMMs that are installed as system memory.
  • Page 53 DIMMs. ® ® — Intel Flex – DIMMs are configured according to Intel Flex Memory Technology, where part of the memory is in Dual Channel Symmetric mode and part in Dual Channel Asymmetric mode. This is the configuration when both channels are populated, but with unequal amounts of memory.
  • Page 54 Mass Storage Controller Configuration The Mass Storage Configuration screen allows the user to configure the SATA or SAS controller when it is present on the server board, midplane or backplane of an ® Intel system. Intel® Server Board S1200BT Service Guide...

  • Page 55: Figure 13. Mass Storage Controller Configuration Screen

    If it is Disabled, the SATA Ports will not operate. and any installed SATA devices will be unavailable. 2. Configure SATA Mode Option Values:Compatability Enhanced AHCI RAID Mode Help Text: [Compatibility] provides PATA emulation on the SATA device, allowing the use of legacy IDE/PATA drivers. Intel® Server Board S1200BT Service Guide...
  • Page 56 BIOS screen. When an AXX4SASMOD Storage Module is detected, then (and only then) a following option will be available for switching between IT/IR and ESRT2 RAID settings. Intel® Server Board S1200BT Service Guide...
  • Page 57 Controller. This section for SATA Drive Information does not appear when the SATA Mode is RAID Mode. Serial Port Configuration The Serial Port Configuration screen allows the user to configure the Serial A [COM 1] and Serial B [COM2] ports. Intel® Server Board S1200BT Service Guide...

  • Page 58: Figure 14. Serial Port Configuration Screen

    To access this screen from the Main screen, select Advanced > USB Configuration. To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. Figure 15. USB Configuration Screen Intel® Server Board S1200BT Service Guide...

  • Page 59: Figure 16. Pci Configuration Screen

    <Esc> key to return to the Advanced screen, then select the desired screen. Figure 16. PCI Configuration Screen 10.Wake on LAN (PME) Option Values: Enabled Disabled Help Text: Enables or disables PCI PME function for Wake on LAN capability from LAN adapters. Intel® Server Board S1200BT Service Guide...

  • Page 60: Figure 17. System Acoustic And Performance Configuration

    Closed Loop Throttling Mode is supported only when ECC DIMM plugged. Open Loop Throttling Mode is not supported. Comments:Information only, for S1200BT boards with BMC:. CLTT Mode is the only mode supported. This will always be Auto, since there is no choice. If CLTT Mode cannot be established, then the fallback mode is no memory thermal-based throttling.
  • Page 61 [Acoustic] - The system will favor using throttling of memory over boosting fans to cool the system if thermal thresholds are met. Comments:Information only, for S1200BT boards with BMC: Acoustic Mode is the only Fan Profile supported. This will always be Acoustic, since there is no other choice.

  • Page 62: Figure 18. Security Screen

    Comments:Information only. Indicates the status of the User Password. 2. User Password Status Option Values:Installed Not Installed Help Text:<None> Comments:Information only. Indicates the status of the User Password. 3. Set Administrator Password Option Values: [Entry Field] Intel® Server Board S1200BT Service Guide...
  • Page 63 Comments:Note: This option does not appear on all boards. See Section Error! Reference source not found. for Product-Specific Information 6. TPM State Option Values: <Displays current TPM Device State> May be: Enabled & Activated Enabled & Deactivated Intel® Server Board S1200BT Service Guide...
  • Page 64 Note: BIOS setting will return to [No Operation] on every boot cycle by default. Comments:Any Administrative Control operation selected will require the system to perform a Hard Reset in order to become effective. Note: This option appears only on boards equipped with a TPM. Intel® Server Board S1200BT Service Guide...

  • Page 65: Figure 19. Server Management Screen (S1200Btl)

    S5 “Soft-Off” when powered off. S5 can wake up faster and can Wake on LAN, but Deep Sleep uses less energy. This option will not appear on platforms which do not support EuP LOT6 Off-Mode. For details on any platform. Intel® Server Board S1200BT Service Guide...

  • Page 66: Figure 20. Server Management Screen (S1200Bts)

    To access this screen from the Main screen, select Server Management > Console Redirection. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. Figure 21. Console Redirection Screen Intel® Server Board S1200BT Service Guide...

  • Page 67: Figure 22. System Information Screen (S1200Btl)

    To access this screen from the Main screen, select Server Management > System Information. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. Figure 22. System Information Screen (S1200BTL) Intel® Server Board S1200BT Service Guide...

  • Page 68: Figure 23. System Information Screen (S1200Bts)

    Figure 23. System Information Screen (S1200BTS) Intel® Server Board S1200BT Service Guide...

  • Page 69: Figure 24. Bmc Lan Configuration Screen (S1200Btl)

    To access this screen from the Main screen, select Server Management > System Information. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. Figure 24. BMC LAN Configuration Screen (S1200BTL) Intel® Server Board S1200BT Service Guide...

  • Page 70: Figure 25. Hardware Monitor Screen, Auto Fan Control (S1200Bts)

    Monitor. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. Figure 25. Hardware Monitor Screen, Auto Fan Control (S1200BTS) Figure 26. Hardware Monitor Screen, Manual Fan Control (S1200BTS) Intel® Server Board S1200BT Service Guide...

  • Page 71: Figure 27. Realtime Teperature And Voltage Status Screen (S1200Bts)

    If all types of bootable devices are installed in the system, then the default boot order is as follows: CD/DVD-ROM Floppy Disk Drive Hard Disk Drive Intel® Server Board S1200BT Service Guide...

  • Page 72: Figure 28. Boot Options Screen

    To access this screen from the Main screen, select Boot Options > Hard Disk Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. Intel® Server Board S1200BT Service Guide...

  • Page 73: Figure 29. Hard Disk Order Screen

    To access this screen from the Main screen, select Boot Options > Floppy Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. Intel® Server Board S1200BT Service Guide...

  • Page 74: Figure 31. Floppy Order Screen

    To access this screen from the Main screen, select Boot Options > BEV Device Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. Intel® Server Board S1200BT Service Guide...

  • Page 75: Figure 33. Bev Device Order Screen

    To access this screen from the Main screen, select Boot Options > Delete EFI Boot Option. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. Intel® Server Board S1200BT Service Guide...

  • Page 76: Figure 35. Delete Efi Boot Option Screen

    To access this screen from the Main screen or other top-level Tab screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Error Manager screen is selected. Intel® Server Board S1200BT Service Guide...

  • Page 77: Figure 37. Error Manager Screen

    Note: When the System Event Log is full, or when the user wishes to remove the current Event Records, the user can choose Clear System Event Log in Setup. Figure 38. System Event Log Screen (S1200BTS) Intel® Server Board S1200BT Service Guide...

  • Page 78: Upgrading The Bios

    OEM binary area • Microcode Preparing for the Upgrade The following steps explain how to prepare to upgrade the BIOS, including how to record the current BIOS settings and how to obtain the upgrade utility. Intel® Server Board S1200BT Service Guide...

  • Page 79: Upgrading The Bios

    The BIOS can then execute the recovery BIOS (also known as the boot block) instead of the normal BIOS. The recovery BIOS is a self- contained image that exists solely as a fail-safe mechanism for installing a new BIOS image. Intel® Server Board S1200BT Service Guide...
  • Page 80 Note: During the recovery mode, video is not initialized. One high-pitched beep announces the start of the recovery process. The entire process takes two to four minutes. A successful update ends with two high-pitched beeps. Failure is indicated by a long series of short beeps. Intel® Server Board S1200BT Service Guide...

  • Page 81: Recovering The Bios

    1 and 2. 9. Plug the system into the AC power source and power it up to confirm the recovery was successful. 10. Do NOT interrupt the BIOS POST during the first boot. Intel® Server Board S1200BT Service Guide...

  • Page 82: Clearing The Password

    RAM (Protected RTC on the board silkscreen is CMOS). 1. Power down the system and disconnect the AC power. 2. Open the server chassis. For instructions, see your server chassis documentation. Intel® Server Board S1200BT Service Guide...

  • Page 83: Figure 42. Cmos Recovery Jumper

    Integrated BMC into an update mode, allowing the firmware to load safely onto the flash device. In the unlikely event the Integrated BMC firmware update process fails (due to the Integrated BMC not being in the proper update state), the server Intel® Server Board S1200BT Service Guide...
  • Page 84 9. Move jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2). 10. Close the server chassis. 11. Reconnect the AC cord and power up the server. Intel® Server Board S1200BT Service Guide...

  • Page 85: Chapter 3: Hardware Installations And Upgrades

    2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover and locate the DIMM sockets (see letters “A” to “E” Figure 44). Intel® Server Board S1200BT Service Guide...

  • Page 86: Removing Dimms

    6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package. 7. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets. Intel® Server Board S1200BT Service Guide...

  • Page 87: Installing The Processor

    2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. Intel® Server Board S1200BT Service Guide...

  • Page 88: Figure 45. Lifting The Load Lever

    Figure 45. Lifting the Load Lever 6. Open the load plate (see letter “A” and “B” in Figure 46). AF004573 AF004574 Figure 46. Open the Load Plate 7. Remove the socket protective cover (Figure 47). Intel® Server Board S1200BT Service Guide...

  • Page 89: Figure 47. Remove The Socket Protective Cover

    Figure 48. Remove the Processor Protective Cover 9. Align the processor cutouts to match the two socket pins, and insert the processor into the socket as shown in Figure AF004575 Figure 49. Installing the Processor Intel® Server Board S1200BT Service Guide...

  • Page 90: Installing The Heatsink(S)

    2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from front-to-back of chassis. 3. Each heatsink has four captive fasteners and should be tightened as shown. Intel® Server Board S1200BT Service Guide...

  • Page 91: Removing A Processor

    4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Unplug the processor fan cable from the server board. 6. Untie the four captive fastners from the corners of the heatsink. Intel® Server Board S1200BT Service Guide...

  • Page 92: Installing A Pci Card

    Retain the screw. Riser Card Connector AF003683 Figure 52. Removing the PCI Riser Assembly from the Server System 2. Insert the PCI card edge connector in the slot on the PCI riser. Intel® Server Board S1200BT Service Guide...

  • Page 93: Figure 53. Installing A Pci Card In A Riser Card

    Caution: Press the riser card straight down into the slot. Tipping it in the slot while installing it may damage the riser card or slot on the server board. 4. Use the screw removed in Step 1 to secure the riser card assembly to the chassis. Intel® Server Board S1200BT Service Guide...

  • Page 94: Replacing The Backup Battery

    Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. Intel® Server Board S1200BT Service Guide...

  • Page 95: Figure 54. Replacing The Backup Battery

    8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. Intel® Server Board S1200BT Service Guide...
  • Page 96 Intel® Server Board S1200BT Service Guide...

  • Page 97: Appendix A: Led Decoder

    Diagnostic LED #1 Diagnostic LED #0 (LSB LED) Figure 55. Diagnostic LED Placement Diagram In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder. The LEDs are decoded as follows: Intel® Server Board S1200BT Service Guide...

  • Page 98: Table 6. Post Progress Code Led Example

    O O O X CPU Microcode Not Found. 0x0F X X X X O O O O CPU Microcode Not Loaded. PEI Phase 0x10 X X X O X X X X PEI Core Starts Intel® Server Board S1200BT Service Guide...
  • Page 99 X X O X DXE PCI Bus begin 0x93 O X X O X X O O DXE PCI Bus HPC initialization 0x94 O X X O X O X X DXE PCI Bus enumeration Intel® Server Board S1200BT Service Guide...
  • Page 100 O X O O X O O X DXE NVRAM cleanup 0xB7 O X O O O O O O DXE Configuration Reset 0x00 X X X X X X X X INT19 BIOS Recovery Intel® Server Board S1200BT Service Guide...
  • Page 101 X X O X Recovery PEIM (Recovery started) 0xF3 O O O O X X O O Recovery PEIM (Capsule found) 0xF4 O O O O X O X X Recovery PEIM (Capsule loaded) Intel® Server Board S1200BT Service Guide...
  • Page 102 Intel® Server Board S1200BT Service Guide...

  • Page 103: Appendix B: Intel ® Server Issue Report Form

    Remote Management Module Firmware Version (if applicable): ® Intel Management Module BMC Revision (if applicable): BMC/mBMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Intel® Server Board S1200BT Service Guide...
  • Page 104 Thermal Solution Processor 1 Processor 2 Processor 3 Processor 4 Thermal solution (Heatsink) examples: (1U, Passive w/air ducting, Active w/fan, etc.) =============================================================== Memory: Manufacturer Part Number DRAM Part Number On Intel tested list? Intel® Server Board S1200BT Service Guide...
  • Page 105 Operating System Information (Example: RedHat* Enterprise Linux, Microsoft* Windows* Server 2003, Service pack 1, OEM CD): Manufacturer: Version: Language version (English, Arabic, Chinese (Simplified)): Service Pack Level or Kernel Revision: Distribution (OEM/Retail): =============================================================== ® Intel RAID Controller: (Example SRCU42E) Intel® Server Board S1200BT Service Guide...
  • Page 106 Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: =============================================================== Detailed description of issue: Troubleshooting tried: Intel® Server Board S1200BT Service Guide...
  • Page 107 =============================================================== Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.
  • Page 108 Intel® Server Board S1200BT Service Guide...

  • Page 109: Appendix C: Getting Help

    — A searchable knowledgebase to search for product information throughout the support site 2. If you are still unable to obtain a solution to your issue, send an email to Intel’s technical support center using the online form available at http://supportmail.intel.com/scripts-emf/welcome.aspx.
  • Page 110 Intel® Server Board S1200BT Service Guide...

  • Page 111: Appendix D: Troubleshooting

    In addition to the server firmware and files, also update any drivers used for components you installed in your system, such as video drivers, network drivers, and SCSI drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See “Additional Information and Software”...

  • Page 112: Problems Following Initial System Installation

    Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See “Additional Information and Software” for links to the tested component lists. Intel® Server Board S1200BT Service Guide...

  • Page 113: Hardware Diagnostic Testing

    Once the system boots up, the operating system prompt displays on the screen. The prompt varies according to the operating system. If the operating system prompt does not display, see “No Characters Display on Screen”. Intel® Server Board S1200BT Service Guide...

  • Page 114: Specific Problems And Corrective Actions

    Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. Intel® Server Board S1200BT Service Guide...

  • Page 115: No Characters Display On Screen

    Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. • Are the video monitor's signal and power cables properly installed? • Does this video monitor work correctly if plugged into a different system? Intel® Server Board S1200BT Service Guide...

  • Page 116: System Cooling Fans Do Not Rotate Properly

    CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Check the following: • Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed? • Are all relevant switches and jumpers on the drive set correctly? • Is the drive properly configured? Intel® Server Board S1200BT Service Guide...

  • Page 117: Cannot Connect To A Server

    Make sure the cable is connected to the port from the on-board network controller. • Make sure your BIOS is current. Refer to the “Additional Information and Software” for a link to the current version. Intel® Server Board S1200BT Service Guide...

  • Page 118: System Boots When Installing Pci Card

    If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative. Intel® Server Board S1200BT Service Guide...

  • Page 119: Problems With Application Software That Ran Correctly Earlier

    Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) ® The Microsoft Windows* operating systems do not include all of the drivers for the Intel chipsets, onboard NICs, and other components. See “Additional Information and Software”...

  • Page 120: Bootable Cd-Rom Disk Is Not Detected

    Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information ® The Intel Server Board S1200BT includes LEDs that can aid in troubleshooting your system. The following table lists these LEDs and provides a description of their use. Table 9. LED Information LED Name Function...

  • Page 121: Table 10. Post Error Beep Codes

    The user can override this option by setting the POST Error Pause option as disabled on the BIOS setup Main screen. If this option is disabled, the system boots the operating system without user intervention. The default is disabled. Intel® Server Board S1200BT Service Guide...
  • Page 122 Intel® Server Board S1200BT Service Guide...

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