Intel SE7501HG2 Troubleshooting Manual
Intel SE7501HG2 Troubleshooting Manual

Intel SE7501HG2 Troubleshooting Manual

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Intel
Server Board SE7501HG2
Troubleshooting Guide
A Guide for Technically Qualified Assemblers
of Intel ® Identified Subassemblies/Products
Intel order number C40869-001
Revision 1.0
April 14, 2003

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Summary of Contents for Intel SE7501HG2

  • Page 1 ® Intel Server Board SE7501HG2 Troubleshooting Guide A Guide for Technically Qualified Assemblers of Intel ® Identified Subassemblies/Products Intel order number C40869-001 Revision 1.0 April 14, 2003...
  • Page 2: Revision History

    Revision History Intel® Server Board SE7501HG2 Troubleshooting Guide Revision History Date Revision Modifications Number 4/14/2003 Initial release. Revision 1.0...
  • Page 3 Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property rights.
  • Page 4 Table of Contents Intel® Server Board SE7501HG2 Troubleshooting Guide Table of Contents 1. Introduction .......................... 5 2. Server Board Tools and References .................. 5 3. Questions and Answers ...................... 8 ® Intel Server Issue Report Form ....................12 Revision 1.0...
  • Page 5: Introduction

    Server Board SE7501HG2 troubleshoot and identify possible problem areas encountered in configuring or maintaining their server system. This guide is to be used in conjunction with other information that is available on public Intel websites. Server Board Tools and References As part of Intel’s commitment to provide outstanding technical support several documents,...
  • Page 6: Supported Memory

    Intel® Server Board SE7501HG2 Troubleshooting Guide Supported Memory Intel tests and publishes all memory that has been tested on the SE7501HG2. This list is located on the web at: http://support.intel.com/support/motherboards/server/se7501hg2/tested_memory.htm. This list is updated periodically. Product Documentation The Intel Server Board SE7501HG2 features are described in several documents. The two key documents are as follows: ®...
  • Page 7: Led Information

    • Technical support references LED Information ® The Intel Server Board SE7501HG2 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. LED Name Function Location Color...
  • Page 8: Questions And Answers

    The system will attempt to continue the boot process after the user acknowledges the message. For more information on FRB, refer to the Intel® Server Board SE7501HG2 Technical Product Specification located on the Intel Support Website How do I disable hyper-threading? Hyper-threading can be disabled in BIOS setup, under the “Advanced”...
  • Page 9 F2 when prompted during the boot up process. How should the system fans be connected? The SE7501HG2 board ships with five system fan headers. Sys Fan 1, Sys Fan 2, Sys Fan 3, ® and Sys Fan 4 are used when integrating the server board SE7501HG2 in the Intel Server Chassis SC5200 Base.
  • Page 10 Intel E7501 chipset, on-board NICs, and the SCSI Hot Swap Backplane. Installing the Intel Chipset Utility (INF files), NIC drivers, and HSBP drivers that are available on the Resource CD will allow the operating system to properly recognize these devices.
  • Page 11 See if your results vary by removing the switchbox. • Video on the Intel Server Board SE7501HG2 can be disabled through BIOS setup or by an add-in video card. If you are using an add-in video card, make sure your monitor is plugged into the add-in card.
  • Page 12: Intel ® Server Issue Report Form

    Server Issue Report Form Date Submitted: Company Name: Contact Name: Email Address: Intel Server Product: SE7501HG2 Priority (Critical, Hot, High, Low): Brief Problem Description. Provide a brief description below. See the last page for space to include a detailed problem description.
  • Page 13 Operating System Information Operating System Version Service Pack # Peripheral Information Check each box below that is used in the failing configuration, and provide the requested information PCI Card Card Description Driver IRQ # I/O Base FW Rev# Revision Address P64 Segment C (PCI-X 64/133) PCI Slot 1 P64 Segment B (PCI-X 64/100)
  • Page 14 Intel® Server Board SE7501HG2 Troubleshooting Guide Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done.

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