Hansaton sound ST R312 Manual
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Hansaton sound ST R312 Manual

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sound ST R312
hearing aid guide

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Summary of Contents for Hansaton sound ST R312

  • Page 1 ST R312 hearing aid guide...
  • Page 2 Thank you Your hearing aids Thank you for choosing these hearing aids. Hearing care professional: ____________________ This user guide applies to the following models: ___________________________________________ Year of introduction: 2021 Telephone: _________________________________ sound ST 9-R312 sound ST 7-R312 Model: ____________________________________ sound ST 5-R312 sound ST 3-R312 Serial number: ______________________________ Battery size: 312...

  • Page 3: Table Of Contents

    Quick reference Table of contents 1. Your hearing aids at a glance ..........2 On/Off 2. Turning your hearing aids on and off ........4 3. Putting your hearing aids on your ears ........5 4. Operating instructions ............7 Battery information ............10 Pairing your mobile phone with your hearing aids .....13 Phone calls with a mobile phone ........15 Using your mobile phone with your hearing aids ....

  • Page 4: Your Hearing Aids At A Glance

    1. Your hearing aids at a glance sound ST R312 hearing aids Wire - connects the speaker unit to your hearing aids Microphones - sound enters your hearing aids through the microphones Multi-function button - switches between listening programs, changes the volume level,...

  • Page 5: Turning Your Hearing Aids On And Off

    3. Putting your hearing aids on your 2. Turning your hearing aids on and off ears The battery door acts as an on and off switch. Your hearing aids will be color-coded with a Close the battery door marking on the outside of the hearing aid: fully.

  • Page 6: Operating Instructions

    4. Operating instructions Hearing aids with custom molds 1. Hold the custom mold Your hearing aids come with a multi-function between your thumb and button that allows you to further adjust them. index finger. The opening You may also use the multi-function button should be pointing in to accept and reject calls to your paired towards your ear canal with...
  • Page 7 Volume control Program control To adjust the volume of your environment: Each time you push the upper part of the button on either hearing aid for longer than 2 seconds, Push the upper part of the button on the • you will move to the next hearing aid program.

  • Page 8: Battery Information

    Replacing the battery Battery information 1. Gently swing out the battery Low battery warning door with your fingernail. Two long beeps indicate the hearing aid battery 2. Push the battery with your is low. After the low battery warning, sounds fingernail towards the open may not be as clear.

  • Page 9: Pairing Your Mobile Phone With Your Hearing Aids

    Caring for batteries Pairing your mobile phone with your Always discard batteries in a safe and hearing aids • environmentally friendly way. 1. On your phone, go to your settings menu to To prolong battery life, remember to turn your •...

  • Page 10: Phone Calls With A Mobile Phone

    Connecting to your mobile phone Phone calls with a mobile phone After your hearing aids have been paired to your Your hearing aids allow direct communication phone, they will automatically connect again with Bluetooth enabled phones. When paired when your phone and hearing aids are turned and connected to a phone, you will hear the on and in range.

  • Page 11: Using Your Mobile Phone With Your Hearing Aids

    Using your mobile phone with your Ending a phone call End a call by holding down the upper or lower hearing aids part of the button on either hearing aid for more Making a phone call than 2 seconds. Alternatively, end the call on Start a call on your paired mobile phone as you your phone as you normally would.

  • Page 12: Tv Connector

    Adjusting volume balance between mobile TV Connector phone calls and your environment Adjusting volume balance between the TV and During a call using a paired mobile phone: the sounds in your environment Push the upper part of the hearing aid •...

  • Page 13: Tinnitus Masker

    Tinnitus masker Flight mode If your hearing care professional has configured Your hearing aids operate in the frequency a tinnitus masker program, you can adjust range of 2.4 GHz–2.48 GHz. When flying, some the tinnitus masker level while you are in the airlines require all devices to be switched into tinnitus masker program.

  • Page 14: Caring For Your Hearing Aids

    Exiting flight mode 5. Caring for your hearing aids To enable the Bluetooth wireless Protecting your hearing aids function and to exit flight mode: Diligent and routine care of your hearing aids • 1. Open the battery door. contribute to outstanding performance and 2.
  • Page 15 Cleaning your hearing aids Protect your hearing aids from excessive heat • (hair dryer, vehicle glove box or dashboard). Use a soft cloth to clean your hearing aids at the end of each day. Regular cleaning of the Ensure you do not twist or squeeze the wires •...

  • Page 16: Accessories

    Cleaning your custom molds and domes 6. Accessories Clean the domes and molds on the TV Connector outside daily with a damp cloth. The TV Connector is an optional accessory Avoid getting any water in and around that sends sound from your TV directly to the speaker units and custom molds.

  • Page 17: Troubleshooting Guide

    7. Troubleshooting guide Connectivity overview The illustration below shows some of the Cause Possible remedy connectivity options available for your hearing Issue: no sound aids. Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing care professional Battery upside down Insert battery according...
  • Page 18 Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Replace battery care professional if problem Dirty battery contact Consult your hearing care persists professional Low battery Replace battery Custom molds/domes See “3.
  • Page 19 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aids Poorly fitting custom Consult your hearing care Hearing aids are in flight Exit flight mode: open molds/domes professional mode battery door, then close Custom molds/domes Clean custom molds/domes.

  • Page 20: Important Safety Information

    8. Important safety information Any serious incident that has occurred in relation to the device should be reported The intended use of hearing aids is to amplify to the manufacturer representative and the and transmit sound to the ears and hereby competent authority of the state of residence.
  • Page 21 Warnings If you feel pain in or behind your ear, if it is Your hearing aids operate between 2.4 GHz inflamed or if skin irritation and accelerated -2.48 GHz frequency range. When flying accumulations of earwax occur, please check please check if flight operator requires with your hearing care professional or physician.
  • Page 22 Keep magnets at least 15 cm (6 inches) • This hearing aid is not for children below 36 away from the active implant. months. The usage of this device by children If using a wireless accessory, consult and individuals with cognitive impairment •...
  • Page 23 cavities. In these cases, we recommend the After mechanical stress or shock to the use of a custom earpiece. In the unlikely customized earpiece, please ensure that it is case that any part of this product should intact before placing it in the ear. remain in the ear canal, it is strongly Use of this equipment adjacent to or recommended to see...
  • Page 24 Product safety This is to prevent the dome from detaching from the tube spout during insertion into or These hearing aids are water resistant removal from the ear. and not waterproof. They are designed to withstand normal activities and occasional Do not drop your hearing aid or charging accidental exposure to extreme conditions.
  • Page 25 Medical examinations with MRI/NMRI • These hearing aids are classified IP68 scans, generating magnetic fields. (depth of 1 meter for 60 minutes) and Hearing aids do not need to be removed designed to be used in all daily life when passing security gates (airports situations.
  • Page 26 Mobile phone compatibility rating The performance of the individual hearing aids may vary with individual mobile phones. Some hearing aid users have reported a buzzing Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile new phone, please be sure to try it with your...

  • Page 27: Tinnitus Masker

    Tinnitus masker Should you develop any side effects while using the tinnitus masker, such as Tinnitus masker uses broadband noise to headaches, nausea, dizziness or heart provide temporary relief of tinnitus. palpitations or experience a decrease Tinnitus masker warnings in auditory function such as decreased The tinnitus masker is a broadband sound loudness tolerance, worsening of tinnitus, or generator.

  • Page 28: Operating, Transport And Storage Conditions

    Important information 9. Operating, transport and storage conditions The tinnitus masker generates sounds that are used as part of your personalized temporary The product is designed such that it functions tinnitus management program to provide relief without problems or restrictions if used as from tinnitus.

  • Page 29: Information And Explanation Of Symbols

    10. Information and explanation of Important information for handling and product safety. symbols © Copyright symbol With the CE symbol, Sonova AG confirms that This symbol confers that the electromagnetic this product – including accessories – meets the xxxx interference from the device is under limits approved requirements of the Medical Devices Directive by the US Federal Communications Commission.
  • Page 30 Date of manufacture Symbols applicable to the European power supply only Power supply with double isolation Temperature during transportation Device designed for indoor use only. and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit) Safety isolating transformer, short circuit Humidity during storage: 0% to 70%, if not in use.

  • Page 31: Compliance Information

    Class B digital device, pursuant to Part 15 of the FCC Rules manufacturer via the following web address: and ICES-003 of Industry Canada. These limits are designed to https://www.hansaton.de/en/declarations-of-conformity provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can...
  • Page 32 Radio information of your wireless hearing aid Immunity standards EN 60601-1-2 Antenna type Resonant loop antenna IEC 60601-1-2 Operation frequency 2.4 – 2.48 GHz EN 61000-4-2 Modulation GFSK, Pi/4 DPSK, GMSK Radiated power <2.5 mW IEC 61000-4-2 EN 61000-4-3 Bluetooth ®...

  • Page 33: Warning To Hearing Aid Dispensers (To Comply With The U.s. Food And Drug Administration (Fda) Regulations)

    12. Warning to hearing aid dispensers hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will (to comply with the U.S. Food give you a written statement that states that your hearing loss and Drug Administration (FDA) has been medically evaluated and that you may be considered a candidate for a hearing aid.
  • Page 34 Your feedback Additional notes Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. ___________________________________________ This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
  • Page 36 Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland And importer for European Union: Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany www.hansaton.com...
  • Page 37 Distributor 7 6 1 3 3 8 9 4 6 0 9 1 9...

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