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Summary of Contents for Hansaton Unitron Stride V-M Series
- Page 1 Stride Stride V-SP Hearing aid user guide Powered by Vivante Unitron Stride V-M Unitron Stride V-SP Unitron Stride V-M FLEX:TRIAL Unitron Stride V-SP FLEX:TRIAL A Sonova brand...
- Page 2 Your hearing aid details This user guide applies to the following models: If no box is checked and you do not know the Hearing aids model of your hearing aid, please ask your hearing care professional. V9-M Stride ™ Stride V7-M ™...
- Page 3 Quick guide On/Off Changing batteries Battery size Low battery warning 2 beeps every 312, 13 1. Remove the 2. Open the 3. Place battery 30 minutes in the battery sticker from battery door. door with the new the flat battery Multi-function button side facing and wait 2...
- Page 4 Table of contents Thank you for choosing these hearing aids. Unitron is a hearing solution brand that believes people 1. Parts of your hearing aids ............4 should feel really good about the entire hearing care 2. Left and right hearing aid markings........7 experience, start to finish.
- Page 5 1. Parts of your hearing aids Stride V-M hearing aids Earhook - your custom made earmold attaches to your hearing aids using the earhook Microphone - sound enters your hearing aids through the microphones. Multi-function button - switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Battery door (on &...
- Page 6 2. Left and right hearing aid markings Compatible earpieces There is a blue or red marking on the back of the hearing aid to indicate if it is a left or a right hearing aid. Classic earmold Universal eartip Blue marking for Red marking for left hearing aid.
- Page 7 3. On and off 4. Batteries The battery door acts as an on and off switch. Insert battery with a standard battery door 1. Closed battery = hearing aid is Note: It may take 5 seconds before the hearing aid turns on. Your hearing care provider can additionally increase the start up delay if required.
- Page 8 Inserting the battery Low power: You will hear two beeps when the battery is low. You will have approximately 1. Remove the sticker from 30 minutes to change the battery (this can the new battery and wait vary, depending on the hearing aid settings and battery).
- Page 9 5. Putting your hearing aids on your ears 5.1 Putting on the hearing 5.2 Putting on the hearing aid with dome, SlimTip or universal eartip aid with classic earmold 1. Place the hearing aid 1. Take the earmold up to your ear and place the behind your ear.
- Page 10 6. Removing the hearing aids from your ears 6.1 Removing the hearing aid with classic 6.2 Removing the hearing aid with dome, earmold SlimTip or universal eartip 1. Lift the hearing aid above the upper part Pull on the bend of the tube of your ear.
- Page 11 7. Multi-function button Program control Each time you push the upper part of the button on either hearing aid for longer than 2 seconds, The multi-function button has several functions. you will move to the next hearing aid program. It functions as a volume Your hearing aids beep to indicate which control and/or a program program you are in.
- Page 12 8. Connectivity overview Volume control To adjust the volume of your environment: The illustration below shows some of the Push the upper part of the button on the • connectivity options available for your hearing hearing aid to increase the volume, and aid.
- Page 13 9. Initial pairing 9.1 Initial pairing to a Bluetooth® enabled 9.2 Connecting to the Bluetooth enabled device device After being paired to your device, your hearing It is only necessary to perform the pairing procedure once with each device featuring aid will automatically connect again when Bluetooth wireless technology.
- Page 14 10.1 Making a call 10. Phone calls Enter the phone number and press the dial Your hearing aid connects directly with button. You will hear the dialing tone through Bluetooth enabled phones. When paired your hearing aid. Your voice is picked up by the and connected to your phone, you will hear hearing aid microphones and transmitted to the notifications and the caller’s voice directly in...
- Page 15 10.2 Accepting a call 10.3 Ending a call When receiving a call, an incoming-call A call can be ended by a long press on the notification will be heard in the hearing aid. upper or lower part of the multi-function button on the hearing aid (more than 2 seconds) or The call can be accepted by a short press on the directly on your phone.
- Page 16 10.4 Rejecting a call 11. Flight mode An incoming call can be rejected by a long Your hearing aids operate in the frequency press on the upper or lower part of the multi- range of 2.4 GHz–2.48 GHz. When flying, some function button on the hearing aid (more than 2 airlines require all devices to be switched seconds) or directly on your phone.
- Page 17 11.2 Exiting flight mode 12. Using the Unitron Remote Plus app To enable the Bluetooth wireless function and Compatibility information to exit flight mode: The Unitron Remote Plus app can be used on phones 1. Open the battery door. with Bluetooth Low Energy (LE) capability. Please find phone compatibility details on: https:/ /www.unitron.com/global/en_us/help-and- support/bluetooth-support/phone-compatibility.
- Page 18 Alternatively it is possible to access the telecoil 13. Listening in public places program via the Remote Plus app. Ensure Telecoils pick up electromagnetic energy and that you are standing or are seated within the convert it into sound. Your hearing aid has a designated loop system area as noted by the telecoil option that can help you hear in various official telecoil symbol.
- Page 19 14. Environmental conditions These hearing aids are classified as IP68. This means that they are water and dust resistant This product is designed such that it functions and designed to withstand daily life situations. without problems or restrictions if used as They can be worn in the rain but should not be intended, unless otherwise noted in this user fully submerged in water or used when taking a...
- Page 20 15. Care and maintenance When you are not using your hearing aid, leave the battery door open so that any moisture Expected Service Life: can evaporate. Make sure that you always The hearing aids have the expected service completely dry your hearing aid after use. Store life of five years.
- Page 21 Daily 16. Exchanging the earpiece Inspect the earpiece and tube for earwax Your hearing aid is fitted with an earpiece, and moisture deposits. Clean the surfaces which can be a dome, an earmold, a SlimTip or with a lint-free cloth. Never use cleaning a universal eartip.
- Page 22 16.1 Removing the earpiece or dome from the 16.2 Attaching the earpiece or dome to the Slim tube Slim tube 1. R emove the earpiece 1. Hold the Slim tube in one from the Slim tube by hand and the earpiece in holding the Slim tube the other.
- Page 23 18. Service and warranty 17. Exchanging the earwax protection of your SlimTip Local warranty 1. Insert the removal side of Please ask the hearing care professional where the exchange tool into the you purchased your hearing aids about the terms used earwax protector.
- Page 24 Warranty limitation 19. Compliance information This warranty does not cover damage from Declaration of conformity for the hearing aid improper handling or care, exposure to Hereby, Sonova AG declares that this product meets the chemicals or undue stress. Damage caused by requirements of the Medical Devices Regulation MDR 2017/745 third parties or non-authorized service centers and complies with Radio Equipment Directive 2014/53/EU.
- Page 25 Notice 1: • Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules and with RSS- • Increase the separation between the device and receiver. 210 of Industry Canada. Operation is subject to the following two •...
- Page 26 Electromagnetic emissions Electromagnetic immunity Manufacturer’s Declaration: The hearing aids are intended for Immunity IEC60601-1-2 Compliance Level use in the electromagnetic environments listed below. The user Test Test Level should assure that they are used in such environments. Electrostatic +/- 8 kV contact +/- 8 kV contact Discharge Emissions...
- Page 27 20. Information and explanation of Immunity IEC60601-1-2 Compliance Level symbols Test Test Level Rated power With the CE symbol, Sonova AG confirms that this product frequency 30 A/m 30 A/m – including accessories – meets the requirements of the xxxx magnetic 50 Hz or 60 Hz 50 Hz or 60 Hz...
- Page 28 This symbol indicates that it is important for the user to Japanese mark for certified radio equipment. pay attention to the relevant warning notices in this user guide. Indicates the manufacturer’s serial number so that a This symbol indicates that it is important for the user to specific medical device can be identified.
- Page 29 21. Troubleshooting guide Indicates the range of humidity to which the medical device can be safely exposed. Cause Possible remedy Indicates the range of atmospheric pressure to which Issue: No sound the medical device can be safely exposed. Not turned on Turn on Low/dead battery Replace battery...
- Page 30 Cause Possible remedy Cause Possible remedy Issue: Intermittent Issue: Not loud enough Low battery Replace battery Low volume Turn up volume; see hearing care professional if problem Dirty battery contact Consult your hearing care persists professional Low battery Replace battery Earmolds not inserted See “Putting your hearing Issue: Two long beeps...
- Page 31 Cause Possible remedy Cause Possible remedy Issue: Not clear, distorted Issue: Weak on the telephone Poorly fitting earmolds Consult your hearing care Telephone not Move telephone receiver professional around ear for clearer signal. positioned properly Earmolds blocked with Clean earmolds. See Hearing aid requires Consult your hearing care “Care and maintenance”.
- Page 32 22. Important safety information Intended medical indication Please read the relevant safety information and limitations-of-use information on the following Presence of hearing loss: pages before using your hearing aid. Unilateral or bilateral • Intended use Hearing loss type: conductive, • The hearing aid is intended to amplify and sensorineural or mixed transmit sound to the ear and thereby...
- Page 33 Medical contraindications Tinnitus feature provides supplementary noise stimulation which can help defocus the user`s Medical contraindications for the use of hearing attention from their tinnitus. aids are: Deformity of the ear (i.e. closed ear canal; • Side effects: absence of the auricle) Physiological side-effects of hearing aids like Neural hearing loss (i.e.
- Page 34 the previous 90 days; that referral is not appropriate or in the best interests of the patient when the following History of sudden or rapidly progressive • applies: hearing loss in one or both ears within the previous 90 days; When there is sufficient evidence that •...
- Page 35 disclaimer to confirm that the referral advice or improved during the fine-tuning process has not been accepted and that it is an at the fitting procedure by your hearing care informed decision. professional. The hearing aid is suitable for the home Any serious incident that has occurred in healthcare environment and due to their relation to the hearing aid, should be reported...
- Page 36 22.1 Hazard warnings If you feel pain in or behind your ear, if it is Your hearing aids operate between 2.4 inflamed or if skin irritation and accelerated GHz–2.48 GHz frequency range. When accumulations of earwax occur, please flying please check if flight operator check with your hearing care professional or requires devices to be switched into flight physician.
- Page 37 WARNING: Device batteries are hazardous Keep magnets (i.e. battery handling tool, • and can cause serious injuries if they are IIC Remote Control, etc.) at least 15 cm (6 swallowed or placed inside any part of inches) away from the active implant. the body, whether the battery is used or Use of accessories, transducers and cables new! Keep out of the reach of children,...
- Page 38 Only a small group of hearing aid wearers Avoid strong physical impacts to the ear with hearing loss, may be at risk of when wearing a hearing aid with customized deterioration in hearing after a long period earpiece. The stability of customized of use.
- Page 39 22.2 Information on product safety Special medical or dental examination These hearing aids are water resistant including radiation described below, may and not waterproof. They are designed to adversely affect the correct functioning of withstand normal activities and occasional your hearing aids. Remove and keep them accidental exposure to extreme conditions.
- Page 40 When you are not using your hearing aid, Do not use your hearing aid in areas where leave the battery door open so that any electronic equipment is prohibited. moisture can evaporate. Make sure that you The dome should be changed every three always completely dry your hearing aid after months or when it becomes stiff or brittle.
- Page 41 Mobile phone compatibility rating The performance of the individual hearing aids may vary with individual mobile phones. Some hearing aid users have reported a buzzing Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile new phone, please be sure to try it with your...
- Page 42 Tinnitus masker Should you develop any side effects whilst The Tinnitus noise generator is a broadband using the noise generator such as headaches, sound Generator which may have been enabled nausea, dizziness or heart palpitations or in your hearing aid. It provides a means of experience a decrease in auditory function, you sound enrichment that can be used as part of should discontinue use and seek a medical...
- Page 43 Your feedback Additional notes Record your specific needs or concerns and bring to ___________________________________________ your first office visit after getting your hearing aids. This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
- Page 44 Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
- Page 45 Distributor Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland unitron.com 7 6 1 3 3 8 9 7 3 9 9 8 5...
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