Subscribe to Our Youtube Channel
Related Manuals for Hansaton BEAT ST RT675 UP
Summary of Contents for Hansaton BEAT ST RT675 UP
- Page 1 ST RT675 UP hearing aid user guide HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 1 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 1 2021-10-06 4:22:37 PM 2021-10-06 4:22:37 PM...
- Page 2 This user guide applies to the following models: Hearing aids beat ST 9-RT675 UP 2021 beat ST 7-RT675 UP 2021 beat ST 5-RT675 UP 2021 beat ST 3-RT675 UP 2021 beat ST 1-RT675 UP* 2021 *Not available in all markets. HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 2 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 2 2021-10-06 4:22:42 PM...
- Page 3 Your hearing aids Hearing care professional: ____________________ ___________________________________________ Telephone: _________________________________ Model: ____________________________________ Serial number: ______________________________ Battery size: 675 Warranty: __________________________________ Program 1 is for: ____________________________ Program 2 is for: ____________________________ Program 3 is for: ____________________________ Program 4 is for: ____________________________ Date of purchase: ____________________________ HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 3 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 3...
- Page 4 Quick reference On/Off Changing batteries Battery symbol Battery size Low battery warning 2 beeps every 30 minutes Multi-function button HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 4 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 4 2021-10-06 4:22:49 PM 2021-10-06 4:22:49 PM...
- Page 5 Thank you for choosing these hearing aids. Please read the User guide carefully to make sure that you understand and get the best out of your hearing aids. Training is not required for handling of this device. A hearing care professional will help setup the hearing aids to your individual preferences during the sales consultation.
- Page 6 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 6 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 6 2021-10-06 4:22:50 PM 2021-10-06 4:22:50 PM...
-
Page 7: Table Of Contents
Table of contents 1. Your hearing aids at a glance ......... 2 2. Turning your hearing aids on and off ......4 3. Putting your hearing aids on your ears......5 4. Operating instructions ............ 6 Battery information ............. 9 Pairing your mobile phone with your hearing aids ..12 Phone calls with a mobile phone ...... -
Page 8: Your Hearing Aids At A Glance
1. Your hearing aids at a glance Earhook - your custom made earmold attaches to your hearing aids using the earhook Microphone - sound enters your hearing aids through the microphones. Multi-function button - switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fi tting Battery door (on &... - Page 9 ST RT675 UP BTE hearing aids HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 3 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 3 2021-10-06 4:22:55 PM 2021-10-06 4:22:55 PM...
-
Page 10: Turning Your Hearing Aids On And Off
2. Turning your hearing aids on and off The battery door acts as an on and off switch. Close the battery door fully. Note: It may take 5 seconds before the hearing aid turns on. Your hearing healthcare provider can additionally increase the start up delay if required. -
Page 11: Putting Your Hearing Aids On Your Ears
3. Putting your hearing aids on your ears Your hearing aids will be color-coded with a marking on the outside of the hearing aid: red = right ear; blue = left ear. 1. Hold the earmold between your thumb and index fi nger, with the opening facing toward your ear canal and the hearing aid resting... -
Page 12: Operating Instructions
4. Operating instructions Your hearing aids come with a multi-function button that allows you to further adjust them. You may also use the multi-function button to accept and reject calls to your paired mobile phone. You may also use the optional Remote Control or stream remote App to control your hearing aids. - Page 13 Program control Each time you push the upper part of the button on either hearing aid for longer than 2 seconds, you will move to the next hearing aid program. Your hearing aids beep to indicate which program you are in. Program setting Beeps Program 1 (e.g.
- Page 14 Volume control To adjust the volume of your environment: Push the upper part of the button on the • hearing aid to increase the volume, and Push the lower part of the button on the • hearing aid to decrease the volume As you change the volume, your hearing aids will beep.
-
Page 15: Battery Information
Battery information Low battery warning Two long beeps indicate the hearing aid battery is low. Aft er the low battery warning, sounds may not be as clear. This is normal and can be fi xed by changing the batteries. If you can’t hear the low battery warning, your hearing healthcare professional can change its pitch or loudness. - Page 16 Replacing the battery 1. Gently swing out the battery door with your fi ngernail. 2. Grasp the battery with your thumb and index fi nger and remove. 3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the side of the battery door.
- Page 17 Caring for batteries Always discard batteries in a safe and • environmentally friendly way. To prolong battery life, remember to turn your • hearing aids off when not in use, especially when asleep. Remove the batteries and keep the battery •...
-
Page 18: Pairing Your Mobile Phone With Your Hearing Aids
Pairing your mobile phone with your hearing aids 1. On your phone, go to your settings menu to ensure Bluetooth is on and ® to search for Bluetooth enabled devices. 2. Turn your hearing aids on by closing the battery door. Your hearing aids will remain in pairing mode for 3 minutes. - Page 19 Connecting to your mobile phone Aft er your hearing aids have been paired to your phone, they will automatically connect again when your phone and hearing aids are turned on and in range. This can take up to 2 minutes. The connection will be maintained as long as the phone remains ON and within a range of up to 10 m (30 ft ).
-
Page 20: Phone Calls With A Mobile Phone
Phone calls with a mobile phone Your hearing aids allow direct communication with Bluetooth enabled phones. When paired and connected to a phone, you will hear the caller’s voice directly in your hearing aids. Your hearing aids pick up your voice through their own microphones. -
Page 21: Using Your Mobile Phone With Your Hearing Aids
Using your mobile phone with your hearing aids Making a phone call Start a call on your paired mobile phone as you normally would. You will hear the audio through your hearing aids. Your hearing aids pick up your voice through their own microphones. Accepting a mobile phone call When receiving a call, an incoming call notification will be heard in the hearing aids. - Page 22 Ending a phone call End a call by holding down the upper or lower part of the button on either hearing aid for more than 2 seconds. Alternatively, end the call on your phone as you normally would. Rejecting a phone call An incoming call can be rejected by holding down the upper or lower part of the button on either hearing aid for more than 2 seconds.
- Page 23 Adjusting volume balance between mobile phone calls and your environment During a call using a paired mobile phone: Push the upper part of the hearing aid • button to increase the call volume and decrease the volume of sounds in your environment Push the lower part of the hearing aid •...
-
Page 24: Tv Connector
TV Connector Adjusting volume balance between the TV and the sounds in your environment While listening to TV sound through the TV Connector accessory: Push the upper part of the hearing aid • button to increase the TV volume and decrease the volume of sounds in your environment Push the lower part of the hearing aid... -
Page 25: Tinnitus Masker
Tinnitus masker If your hearing care professional has configured a tinnitus masker program, you can adjust the tinnitus masker level while you are in the tinnitus masker program. To adjust the noise level: Push the upper part of the hearing aid •... -
Page 26: Flight Mode
Flight mode Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying, some airlines require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. Entering flight mode To disable the Bluetooth wireless function and enter... - Page 27 Exiting flight mode To enable the Bluetooth wireless function and to exit flight mode: 1. Open the battery door. 2. Close the battery door. HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 21 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 21 2021-10-06 4:24:19 PM 2021-10-06 4:24:19 PM...
-
Page 28: Caring For Your Hearing Aids
5. Caring for your hearing aids Protecting your hearing aids Diligent and routine care of your hearing aids • contribute to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid. - Page 29 Protect your hearing aids from excessive heat • (hair dryer, vehicle glove box or dashboard). Ensure you do not twist or squeeze the wires • when your hearing aids are placed in their case. Regular use of a dehumidifier, such as a •...
- Page 30 Cleaning your hearing aids Use a soft cloth to clean your hearing aids at the end of each day. Regular cleaning of the microphone ports with the supplied cleaning brush will ensure that your hearing aids will maintain their sound quality. Your hearing care professional can demonstrate this for you.
- Page 31 Cleaning your earmolds Clean the earmold and the outside of the earhook with a damp cloth at the end of each day. Avoid getting any water in the hearing aids. Do not use alcohol to clean your earmolds. If the earmolds become plugged, clear the opening with a wax loop or pipe cleaner.
- Page 32 If the earmolds require further cleaning: 1. Disconnect the plastic tube from the hook of the hearing aid, by holding the hearing aid in one hand and gently pulling the tubing away from the earhook. 2. Wash only the earmolds and tubing in warm water with a mild soap.
-
Page 33: Accessories
6. Accessories TV Connector The TV Connector is an optional accessory that sends sound from your TV directly to your hearing aids. The TV Connector can also transmit sound from stereo systems, computers and other audio sources. Remote Control The Remote Control is an optional accessory that can be used to control volume level and program changes of the hearing aid. - Page 34 Connectivity overview The illustration below shows the connectivity options available for your hearing aids. Connector connected to TV PartnerMic Mobile phone Please see the user guide that came with your accessory for more information. Please contact your hearing care professional to get a TV Connector, Remote Control, PartnerMic or Roger accessories.
-
Page 35: Assistive Listening Devices
Assistive listening devices Listening in public places Telecoils pick up electromagnetic energy and convert it into sound. Your hearing aid’s telecoil option can help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system. When you see this symbol, a loop system is present and it is compatible with your hearing aid. -
Page 36: Troubleshooting Guide
7. Troubleshooting guide Cause Possible remedy Issue: No sound Not turned on Turn on Low/dead battery Replace battery Poor battery contact Consult your hearing care professional Battery upside down Insert battery plus (+) side Earmolds/power slim Clean earmolds. See tubes blocked with ear “Cleaning your hearing aids”. - Page 37 Cause Possible remedy Issue: Not loud enough Low volume Turn up volume; see hearing healthcare professional if problem persists Low battery Replace battery Earmolds not inserted See “3. Putting your hearing properly aids on your ears”. Reinsert carefully Change in hearing Consult your hearing care professional Earmolds blocked with...
- Page 38 Cause Possible remedy Issue: Intermittent Low battery Replace battery Dirty battery contact Consult your hearing care professional Issue: Two long beeps Low battery Replace battery Issue: Whistling Earmolds not inserted See “3. Putting your hearing aids on your ears”. Reinsert properly carefully Hand/clothing near ear...
- Page 39 Cause Possible remedy Issue: Not clear, distorted Poorly fitting earmolds Consult your hearing care professional Earmolds blocked with Clean earmolds. See “Cleaning your hearing ear wax aids”. Consult your hearing care professional Low battery Replace battery Plugged microphone Consult your hearing care professional shield Issue: Earmolds falling out of ear...
- Page 40 Cause Possible remedy Issue: Weak on the telephone Telephone not Move telephone receiver around ear for clearer signal. positioned properly Hearing aid requires Consult your hearing care professional adjustment Issue: mobile phone calls not being heard through hearing aids Hearing aids are in flight Exit flight mode: open mode battery door, then close...
-
Page 41: Important Safety Information
8. Important safety information Please read the relevant safety information and limitations-of-use information on the following pages before using your hearing aid. Intended use The intended use of hearing aids is to amplify and transmit sound to the ears and thereby compensate for impaired hearing. - Page 42 Presence of a chronic tinnitus (only • applicable for devices which provide the Tinnitus feature). Contraindications General clinical contraindications for the use of hearing aids and Tinnitus software are: Hearing loss is not in the fitting range • of the hearing aid (i.e. gain, frequency response) Acute tinnitus •...
- Page 43 History of active drainage from the ear in • the previous 90 days; History of sudden or rapidly progressive • hearing loss in one or both ears within the previous 90 days. Acute or chronic dizziness; • Audiometric air-bone gap equal to or •...
- Page 44 The Hearing care professional may decide that a referral is not appropriate or in the best interests of the patient when the following applies: When there is sufficient evidence that • the condition has been fully investigated by a medical specialist and any possible treatment has been provided;...
- Page 45 If legally required, the patient has signed a disclaimer to confirm that the referral advice has not been accepted and that it is an informed decision. Clinical benefit Improvement of speech understanding. Side effects: Physiological side-effects of hearing aids like tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching and/or rashes, plugged or fullness and their...
- Page 46 Intended patient population The intended patient population are people with mild to profound hearing loss (ISO 60115- 18) from 36 months of age. The intended patient population for tinnitus software feature are people from 18 years of age. Intended users: Person with hearing loss using a hearing aid and their caregivers.
- Page 47 Important information The hearing aids (specially programmed for each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing. Hearing aids will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
- Page 48 Feedback, poor sound quality, too loud or too soft sounds, inadequate fi tting or problems when chewing or swallowing, can be resolved or improved during the fi ne- tuning process at the fi tting procedure by your hearing care professional. Any serious incident that has occurred in relation to the device should be reported to the manufacturer representative and the...
- Page 49 Warnings Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying please check if flight operator requires devices to be switched into flight mode. Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are not permitted.
- Page 50 Allergic reactions to hearing aids are unlikely. However, if you experience itching, redness, soreness, inflammation or a burning sensation in or around your ears, inform your hearing care professional and contact your physician. In the unlikely case that any parts remain in the ear canals after the removal of the hearing aids, contact a physician immediately.
- Page 51 hospital immediately as the hearing aid or its parts can cause choking! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep the wireless hearing aids at least • 15 cm (6 inches) away from the active implant.
- Page 52 Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
- Page 53 After mechanical stress or shock to the customized earpiece, please ensure that it is intact before placing it in the ear. Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
- Page 54 Product safety These hearing aids are water resistant and not waterproof. They are designed to withstand normal activities and occasional accidental exposure to extreme conditions. Never immerse your hearing aids in water. These hearing aids are not specifi cally designed for extended periods of water submersion on a continual basis, that is worn in activities such as swimming or bathing.
- Page 55 The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) rechargeable batteries as these may cause severe damage to your hearing aids. Remove the battery if you are not using your hearing aid for a long period of time.
- Page 56 If X-ray is used at all, it will be in very low doses, and will not aff ect the hearing aids. Your hearing aids use the most modern components to provide the best possible sound quality in every listening situation. However, communication devices such as digital mobile phones can create interference (a buzzing sound) in hearing aids.
- Page 57 Mobile phone compatibility rating Some hearing aid users have reported a buzzing sound in their hearing aids when they are using mobile phones, indicating that the mobile phone and hearing aids may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2011 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the...
- Page 58 The immunity of these hearing aids is at least M4. The equipment performance measurements, categories and system classifi cations are based upon the best information available but cannot guarantee that all users will be satisfi ed. The performance of the individual hearing aids may vary with individual mobile phones.
-
Page 59: Tinnitus Masker
Tinnitus masker Tinnitus masker uses broadband noise to provide temporary relief of tinnitus. Tinnitus masker warnings The tinnitus masker is a broadband sound generator. It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus. - Page 60 Should you develop any side effects while using the tinnitus masker, such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function such as decreased loudness tolerance, worsening of tinnitus, or speech not as clear, you should discontinue use of the device and seek medical attention.
- Page 61 Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus. It should always be used as prescribed by a hearing care professional who is familiar with the diagnosis and treatment of tinnitus.
-
Page 62: Operating, Transport And Storage Conditions
9. Operating, transport and storage conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Please ensure to use, charge, transport and store the hearing aids according to the following conditions: Transport Storage... -
Page 63: Information And Explanation Of Symbols
10. Information and explanation of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the xxxx requirements of the Medical Devices Regulation MDR 2017/745 as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives. - Page 64 This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide. Important information for handling and product safety.
- Page 65 Date of manufacture Serial number Transportation and storage temperature limitation Transportation and storage humidity limitation Transportation and storage atmospheric pressure limitation Keep dry HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 59 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 59 2021-10-06 4:25:59 PM 2021-10-06 4:25:59 PM...
- Page 66 Symbols applicable to the European power supply only Power supply with double isolation Device designed for indoor use only. Safety isolating transformer, short circuit proof HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 60 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 60 2021-10-06 4:26:07 PM 2021-10-06 4:26:07 PM...
-
Page 67: Compliance Information
Radio Equipment Directive 2014/53/EU. The full text of the EU Declarations of Conformity can be obtained from the manufacturer via the following web address: https://www.hansaton.de/en/declarations-of-conformity. Australia/New Zealand: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and Australian... - Page 68 Notice 2 Changes or modifications made to this device not expressly approved by Sonova AG may void the FCC authorization to operate this device . Notice 3 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
- Page 69 Radio information of your wireless hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DQPSK, GMSK Radiated power < 1 mW Bluetooth ® Range Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP Compliance with emission and immunity standards Emission standards EN 60601–1-2...
- Page 70 Immunity standards EN 60601-1-2 IEC 60601-1-2 EN 61000-4-2 IEC 61000-4-2 EN 61000-4-3 IEC 61000-4-3 EN 61000-4-4 IEC 61000-4-4 EN 61000-4-5 IEC 61000-4-5 EN 61000-4-6 IEC 61000-4-6 EN 61000-4-8 IEC 61000-4-8 EN 61000-4-11 IEC 61000-4-11 IEC 60601-1 (§ 4.10.2) ISO 7637-2 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 64 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 64 2021-10-06 4:26:11 PM...
- Page 71 Your feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing healthcare professional to address your needs. ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 65 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 65...
- Page 72 Additional notes ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 66 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 66 2021-10-06 4:26:11 PM 2021-10-06 4:26:11 PM...
- Page 73 And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 67 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 67 2021-10-06 4:26:12 PM 2021-10-06 4:26:12 PM...
- Page 74 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.hansaton.com 7 6 1 3 3 8 9 4 6 7 7 9 6 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 68 HAN_User_Guide_Hansaton_beatST-UP_92x125_EN_V1.0_029-6519-02.indd 68 2021-10-06 4:26:17 PM 2021-10-06 4:26:17 PM...
Need help?
Do you have a question about the BEAT ST RT675 UP and is the answer not in the manual?
Questions and answers