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Summary of Contents for Hansaton AQ sound FS R Series
- Page 1 AQ sound FS R, AQ sound FS RT hearing aid guide AQ sound FS R AQ sound FS RT AQ sound FS R myChoice AQ sound FS RT myChoice HANSATON T Charger HANSATON Comfort Charger Combi HANSATON Charger...
- Page 2 AQ sound FS R (9/7/5/3/1) accessories AQ sound FS RT (9/7/5/3/1) Dome AQ sound FS R myChoice SlimTip HANSATON T Charger AQ sound FS RT myChoice cShell HANSATON Comfort Charger Combi HANSATON Charger Charging accessory HANSATON T Charger HANSATON Comfort Charger Combi HANSATON Charger...
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Page 3: Table Of Contents
Additional information can be found in the 15. Rebooting your hearing aid ..........30 specification sheet of your product. 16. Using the HANSATON stream remote App ......31 17. Listening in public places ............ 32 18. Operating, transport and storage conditions ..... 34 19. -
Page 4: Quick Guide
1. Quick guide Multi-function button with indicator light The button has several functions, Charging your hearing aids the primary function is as an on/off Before using your hearing aids for the first time, switch. Together with your hearing it is recommended to charge them for 3 hours. care professional, you can decide if it also allows for volume control and/or After placing your hearing aid in the charger, the... -
Page 5: Parts Of The Hearing Aid And Charger
2. Parts of the hearing aid and charger AQ sound FS R hearing aids Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Wire - connects the speaker unit to your hearing aids Microphones... - Page 6 HANSATON Comfort Charger Combi HANSATON T Charger Charger Charger case lid Indicator light for power Micro-USB connection to external power supply Space for earpieces Space for drying capsule (cover closed) Hearing aid charging slots with left/right indicators Space for earpieces...
- Page 7 Power supply* Micro-USB connection USB cables: to external power supply HANSATON Charger and HANSATON Comfort Charger Combi use Micro-USB HANSATON T Charger uses USB-C * The power supply may not be provided with this product. Any power supply with the below specifications may be used.
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Page 8: Preparing The Charger
3. Preparing the charger 4. Charging your hearing aids Connecting the power supply Low power: You will hear two beeps when the hearing aid battery is low. You will have a) Plug the larger end approximately 60 minutes before you have of the charging to charge the hearing aids, after this time the cable into the... - Page 9 Using the charger The charging process will automatically stop when the batteries are fully charged, so the Refer to chapter 3 for charger set-up hearing aids can be safely left in the charger. It 1) Insert the hearing aids into the charging slots can take up to 3 hours to charge the hearing and the earpieces in the large cavity.
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Page 10: Left And Right Hearing Aid Markers
5. Left and right hearing aid markers 3) Remove the hearing aids from the charging slots by simply lifting them out of There is a red or blue marking on the back of the the charger. hearing aid and on the speaker. This will tell you The hearing aid can be set to switch on if it is a left or a right hearing aid. -
Page 11: Putting Your Hearing Aids On Your Ears
6. Putting your hearing aids on your 7. Removing the hearing aid ears 1. Pull on the bend of the wire 1. Place the hearing aid over and remove the hearing aid the top of your ear. from behind the ear. 2. -
Page 12: Multi-Function Button
9. On/off 8. Multi-function button Your hearing aids come with a multi- Switch on hearing aid function button that allows you to The hearing aid is configured further adjust them. The primary to switch on automatically function is as an on/off switch. when removed from the Together with your hearing care charger. -
Page 13: Tap Control
10. Tap control 11. Connectivity overview Tap control is available for models 9, 7, 5 and 3. The illustration below shows some of the If paired with a Bluetooth enabled device, connectivity options available for your hearing aids. multiple functions can be accessed using tap control e.g. -
Page 14: Initial Pairing
12. Initial pairing Connecting to your mobile phone After your hearing aids have been paired to your Pairing to a Bluetooth enabled device for the ® phone, they will automatically connect again first time when your phone and hearing aids are turned on It is only necessary to perform the pairing and in range. -
Page 15: Phone Calls
13. Phone calls Making a phone call Enter the phone number and press the dial Your hearing aids allow direct communication button. You will hear the dialing tone through with Bluetooth enabled devices. When ® your hearing aids. Your voice is picked up by the paired and connected to a phone, you will hearing aid microphones and transmitted to the hear notifications, incoming call notification... - Page 16 Accepting a phone call Ending a phone call When receiving a call, in-coming call notification A call can be ended by a long press on the upper will be heard in the hearing aids (e.g. ring tone or or lower part of the multi-function button on the voice notification).
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Page 17: Flight Mode
Rejecting a phone call 14. Flight mode An incoming call can be rejected by a long press Your hearing aids operate between 2.4 GHz– on the upper or lower part of the multi-function 2.48 GHz frequency range. When flying some button on the hearing aid (more than 2 seconds) operators require all devices to be switched or directly on your phone. -
Page 18: Rebooting Your Hearing Aid
This will not remove or delete any Compatibility information program or settings. The HANSATON stream remote App can be used on 1. P ress the lower part of the multi-function phones with Bluetooth Low Energy (LE) capability. button for at least 15 seconds. It does not... -
Page 19: Listening In Public Places
17. Listening in public places Alternatively it is possible to access the telecoil program via the HANSATON stream remote App. Your hearing aids may have a telecoil option Ensure you are standing or seated within the (AQ sound FS RT) that can help you hear in... -
Page 20: Operating, Transport And Storage Conditions
Please ensure to use, charge, transport and to chlorinated water, soap, salt water or other store the hearing aids and the charger according liquids with a chemical content. to the following conditions: The HANSATON T Charger is classified as Charging Transport Storage Temperature IP21. -
Page 21: Care And Maintenance
19. Care and maintenance General information Before using hair spray or applying cosmetics, Expected service life: you should remove your hearing aid from your The hearing aids and the compatible charger ear, because these products may damage it. have the expected service life of five years. The devices are expected to remain safe for use for Your hearing aids are resistant to water, sweat this duration. - Page 22 Daily Weekly Hearing aid: Hearing aid: Inspect the earpiece or dome for earwax and Clean the earpiece or dome with a soft, damp moisture deposits and clean the surfaces cloth or with a special cleaning cloth for with a lint-free cloth. Never use cleaning hearing aids.
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Page 23: Exchanging The Earwax Protection
20. Exchanging the earwax protection 2. Gently pull off the earpiece or dome to Your hearing aid is equipped with an earwax remove. protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 24 Attaching the earpiece or dome to the Exchanging the earwax protection with speaker CeruShield Disk ™ 1. Gently rotate the CeruShield 1. Hold the speaker in one Disk in the direction indicated hand and the earpiece or by the arrows until a free dome in the other.
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Page 25: Service And Warranty
21. Service and warranty Warranty limitation This warranty does not cover damage from Local warranty improper handling or care, exposure to Please ask the hearing care professional where chemicals or undue stress. Damage caused you purchased your hearing aids and charger by third parties or non-authorized service about the terms of the local warranty. -
Page 26: Compliance Information
HANSATON T Charger KWC-SKF 2262A-SKF • Reorient or relocate the receiving antenna HANSATON Comfort Charger Combi KWC-SKF 2262A-SKF • Increase the separation between the equipment and receiver • Connect the device into an outlet on a circuit different from that... - Page 27 Radio information of your wireless hearing aid Compliance with emission and immunity standards Antenna type Resonant loop antenna Emission standards EN 60601-1-2 Operation frequency 2.4 GHz – 2.48 GHz IEC 60601-1-2 Modulation GFSK, Pi/4 DPSK, GMSK EN 55011 Radiated power <...
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Page 28: Information And Explanation Of Symbols
23. Information and explanation of Immunity standards EN 60601-1-2 symbols IEC 60601-1-2 EN 61000-4-2 With the CE symbol, Sonova AG confirms that IEC 61000-4-2 this product – including accessories – meets the xxxx EN IEC 61000-4-3 requirements of the Medical Devices Regulation MDR IEC 61000-4-3 2017/745, Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. - Page 29 This symbol indicates that it is important for the user to Indicates the manufacturer’s catalogue number so that pay attention to the relevant warning notices in this user the medical device can be identified. guide. Indicates that the device is a medical device. Important information for handling and product safety.
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Page 30: Troubleshooting Guide
24. Troubleshooting guide Atmospheric pressure during transportation and storage: 500 hPa to 1060 hPa. Cause Possible remedy During transportation keep dry. Issue: will not turn on Dead battery Place hearing aids in powered charger The symbol with the crossed-out garbage bin is to make Issue: indicator light blinks fast while charging you aware that this device as well as chargers may not be thrown away as normal household waste. - Page 31 Cause Possible remedy Cause Possible remedy Issue: battery does not last the whole day Issue: not loud enough Hearing aids not fully Place hearing aids in Low volume Turn up volume; see hearing charged powered charger care professional if problem persists Battery needs to be Consult your hearing care...
- Page 32 Cause Possible remedy Cause Possible remedy Issue: intermittent sound Issue: not clear, distorted Low battery Place hearing aids in Poorly fitting custom Consult your hearing care powered charger molds/domes professional Custom molds/domes Clean custom molds/domes. Issue: two long beeps blocked with ear wax See “Care and maintenance.
- Page 33 Cause Possible remedy Cause Possible remedy Issue: mobile phone calls not being heard through Issue: charging does not start hearing aid Charger is not connected Connect the charger to a Hearing aid is in flight Turn hearing aid off and back to a power supply power supply mode...
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Page 34: Important Safety Information
25. Important safety information Intended patient population Hearing aids: This device is intended for Please read the relevant safety information and patients with unilateral and bilateral, mild to limitations-of-use information on the following profound hearing loss from 8 years of age. pages before using your hearing aid. - Page 35 Indications The primary criteria for the referral of a patient for a medical or other specialist opinion and / or General clinical indications for the use of hearing treatment are as follows: aids and tinnitus feature are: Presence of hearing loss Visible congenital or traumatic deformity of the •...
- Page 36 Special care should be exercised in selecting The recommendation will not have any • and fitting a hearing aid whose maximum adverse effects on the patient’s health or sound pressure level exceeds 132 decibels general well being; (dB) because there may be risk of impairing the The records confirm that all necessary •...
- Page 37 Side effects: Important information Physiological side-effects of hearing aids like Hearing aids will not restore normal tinnitus, dizziness, wax build up, too much hearing and will not prevent or improve pressure, sweating or moisture, blisters, itching a hearing impairment resulting from and/or rashes, plugged or fullness and their organic conditions.
- Page 38 Warnings Feedback, poor sound quality, too loud or too soft sounds, inadequate fitting or problems The rechargeable hearing aids contain when chewing or swallowing, can be resolved Lithium-ion batteries that can be taken or improved during the fine-tuning process onto airplanes as carry-on luggage. The at the fitting procedure by your hearing care Hearing aids cannot be placed in the professional.
- Page 39 times to ensure their safety. The hearing If you feel pain in or behind your ear, if aid is a small device and contains small it is inflamed or if skin irritation and parts. Do not leave children and individuals accelerated accumulations of earwax with cognitive impairment unsupervised occur, please check with your hearing care...
- Page 40 Use of this equipment adjacent to or Hearing aids should not be fitted with stacked with other equipment should be domes / wax protection systems when avoided because it could result in improper used by clients with perforated eardrums, operation. If such use is necessary, this inflamed ear canals or otherwise exposed equipment and the other equipment should middle ear cavities.
- Page 41 The majority of hearing aid users have a Do not touch the contacts of the charger hearing loss for which a deterioration in when powered. hearing is not to be expected with regular use Only authorized personnel are allowed of a hearing aid in everyday situations. Only to open the charging accessory due to a small group of hearing aid wearers with possible electrical hazard.
- Page 42 Product safety new! Keep out of the reach of children, individuals with cognitive impairment, or Protect your hearing aid and charging pets. If you suspect that a battery was accessories from heat (never leave near swallowed or placed inside any part of the a window or in the car).
- Page 43 security gates (airports etc.). If X-ray is used Charger and power supply must be protected at all, it will be in very low doses, and will not against shocks. If the charger or power supply affect the hearing aids. is damaged after a shock, the devices must not be used anymore.
- Page 44 Mobile phone compatibility rating Never wash the microphone inputs. Doing so could cause it to lose its special acoustic Some hearing aid users have reported a features. buzzing sound in their hearing aids when they are using mobile phones, indicating Do not use your hearing aid in areas where that the mobile phone and hearing aids may electronic equipment is prohibited.
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Page 45: Tinnitus Masker
26. Tinnitus masker The immunity of these hearing aids is at least M4. The equipment performance Tinnitus masker uses broadband noise to measurements, categories and system provide temporary relief of tinnitus. classifications are based upon the best Tinnitus masker warnings information available but cannot guarantee that all users will be satisfied. - Page 46 Important information Should you develop any side effects while using the tinnitus masker, such as The tinnitus masker generates sounds that are headaches, nausea, dizziness or heart used as part of your personalized temporary tinnitus management program to provide relief palpitations or experience a decrease from tinnitus.
- Page 47 Your feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing care professional to address your needs. ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________...
- Page 48 Australian Sponsor : Evertone Pty Ltd. 15/51-53 Spring St Bondi Junction NSW 2022 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty...
- Page 49 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland 7 6 1 3 3 8 9 6 2 5 0 1 1...
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