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If no box is checked and you do not know the model of your hearing aid, please ask your Wireless models: hearing care professional. jazz ST 9-312 Dir W Your jazz ST hearing aids operate jazz ST 7-312 Dir W...
11. Connectivity overview jazz ST 312 Dir W ......20 setup, use and maintenance or repairs of your 12. Initial pairing jazz ST 312 Dir W ........... 22 hearing aids and accessories – contact your hearing 13. Phone calls jazz ST 312 Dir W ..........24 care professional or manufacturer representative.
To decrease the volume, turn the volume control backwards. Remove the Open the Place battery in the Flight mode jazz ST 312 Dir W sticker from battery door. battery door with To enter flight mode press the the new the “+”...
2. Parts of the hearing aid jazz ST 312 Dir W (wireless) Sound outlet / wax protection system The following pictures show the models described in this user guide. You can identify Custom made shell your personal model by: Push button •...
3. Left and right hearing aid markings 4. Turning your hearing aids on and off There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is The battery door is also the on/off switch. located on the battery door, on the shell (text 1.
5. Batteries Low power: You will hear two beeps when the battery is low. You will have 1. Remove the sticker from the approximately 30 minutes to change the new battery and wait two battery (this can vary, depending on the minutes hearing aid settings and battery).
ANSI between your thumb battery marking on code code size package and index finger with the battery door facing jazz ST 312 Dir W brown PR41 7002ZD away from your ear. jazz ST 312 brown PR41 7002ZD jazz ST 10...
Or move your jaw individual hearing aid up and down or apply instructions. pressure to the back of jazz ST 312 Dir W: your ear to help loosen the If your hearing aid is paired hearing aid. with a Bluetooth enabled ®...
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Turning volume up short beep jazz ST 10 ) Wireless synchronization Opposite ear beeps Turning volume down short beep (jazz ST 312 Dir W only) the same as side being adjusted Maximum volume level 2 beeps Minimum volume level 2 beeps...
9. Volume control dial Volume setting Beeps Models with this option only: Suggested volume level 1 beep To increase the volume, Turning volume up short beep turn the volume control Turning volume down short beep forwards (towards nose). Maximum volume level 2 beeps To decrease the volume, turn the volume control...
10. IIC Remote Control Promptly remove the magnet as soon as your hearing aid is in the desired program or the Adjusting jazz ST 10 hearing aid volume is ideal for you. The IIC Remote Control contains a magnet that...
11. Connectivity overview Using the stream remote App jazz ST 312 Dir W Compatibility information stream remote App can be used on phones with The illustration below shows the connectivity Bluetooth Low Energy (LE) capability. Please options available for your hearing aids.
12. Initial pairing jazz ST 312 Dir W Consult your phone user guide for instructions on pairing a Bluetooth device with your phone. Initial pairing to Bluetooth enabled device ® It is only necessary to perform the pairing 1. On your device (e.g. a phone), ensure that...
13. Phone calls jazz ST 312 Dir W Making a call Enter the phone number and press the dial Your hearing aids connect directly with button. Bluetooth enabled phones. When paired and ® You will hear the ring tone through your hearing connected to your phone, you will hear the aids.
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Ending a call Rejecting a call A call can be ended by a long press on the An incoming call can be rejected by a long press push button on either hearing aid (more than 2 on the push button on either hearing aid (more seconds) or directly on your phone.
14. Flight mode jazz ST 312 Dir W jazz ST 312 and jazz ST 10 only: Easy telephone Your hearing aids operate between 2.4 GHz– Your hearing aids may also have a telephone 2.48 GHz frequency range. When flying, some...
To enable the wireless function and Listening in public places exit flight mode in each hearing aid: Telecoil is only available on jazz ST 312, and 1. Open battery door. jazz ST 10 models. Telecoils pick up electromagnetic energy and convert it into sound.
16. Care and maintenance How to use your telecoil function Direct access to the telecoil program is possible Diligent and routine care of your hearing aid via a long press of the push button on your contributes to outstanding performance and hearing aid.
17. Operating, transport and storage If your hearing aid is performing weakly or fails to operate, clean or replace the wax guard conditions system. If your hearing aid fails to operate after The product is designed such that it functions you have correctly cleaned or replaced your wax without problems or restrictions if used as protection system and inserted new batteries,...
18. Service and warranty jazz ST 10 hearing aids are classified as IP68. This means that they are water and dust Local warranty resistant and designed to withstand daily life Please ask the hearing care professional where situations. It can be worn in the rain but should...
Conformity can be obtained from the manufacturer via the This warranty does not include any services following web address: performed by a hearing care professional in https://www.hansaton.de/en/declarations-of-conformity their office. Australia/New Zealand: Serial number (left side): Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and...
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Notice 1 If this device does cause harmful interference to radio or television reception, which can be determined by turning This device complies with Part 15 of the FCC Rules and the equipment off and on, the user is encouraged to try with RSS-210 of Industry Canada.
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Radio information of your wireless hearing aid Immunity standards EN 60601-1-2 Antenna type Resonant loop antenna IEC 60601-1-2 Operation frequency 2.4 – 2.48 GHz EN 61000-4-2 Modulation GFSK, Pi/4 DPSK, GMSK IEC 61000-4-2 Radiated power <1 mW EN IEC 61000-4-3 IEC 61000-4-3 Bluetooth ®...
20. Information and explanation of Indicates the Authorized representative in the symbols European Community. The EC REP is also the importer to the European Union. With the CE symbol, Sonova AG confirms that This symbol indicates that it is important for the this product –...
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The symbol with the crossed-out garbage bin is Keep dry to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused devices, at waste disposal sites intended for electronic waste, This symbol confers that the electromagnetic or give your device to your hearing healthcare interference from the device is under limits...
21. Troubleshooting guide Cause Possible remedy Issue: Not loud Cause Possible remedy Low volume Turn up volume; see hearing Issue: No sound, hearing aid not functioning healthcare professional for models without a manual Not turned on Turn on volume control or if problem Low/dead battery Replace battery persists...
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Cause Possible remedy Cause Possible remedy Issue: Not clear, distorted Issue: Intermittent Poorly fitting hearing Consult your hearing Low battery Replace battery healthcare professional aids Dirty battery contact Consult your hearing healthcare professional Hearing aids blocked See “Care and maintenance” Consult your hearing with ear wax healthcare professional...
Possible remedy Please read the information and limitations-of- Issue: mobile phone calls not being heard through hearing aids (jazz ST 312 Dir W hearing aids) use information on the following pages before using your hearing aid. Hearing aids are in flight...
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Any serious incident that has occurred in The Tinnitus feature is intended for use relation to the hearing aid, should be reported by people with tinnitus who also desire to the manufacturer representative and the amplification. It provides supplementary noise competent authority of the state of residence.
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Indications: Neural hearing loss (retro-cochlear • pathologies such as absent/non-viable General clinical indications for the use of auditory nerve) hearing aids and Tinnitus feature are: The primary criteria for the referral of a patient Presence of hearing loss • for a medical or other specialist opinion and / or Uni- or bilateral •...
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Abnormal appearance of the eardrum and to proceed to recommend appropriate • ear canal such as: hearing aid systems subject to the following considerations: Inflammation of the external auditory canal • The recommendation will not have any • Perforated eardrum •...
Conventional hearing aids have the potential consult your physician without any delay! to expose patients to higher levels of sound ! jazz ST 312 Dir W hearing aids operate between exposure, which might result in threshold shifts 2.4 GHz–2.48 GHz frequency range. When flying...
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Do not leave children, individuals with cognitive impairment or pets ! jazz ST 312 Dir W only: Portable RF communications unsupervised with this hearing aid. If swallowed, equipment (including peripherals such as antenna...
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manufacturer. Otherwise, degradation of the ! Patients implanted with magnetic externally performance of this equipment could result. programmable CSF shunt valves may have a risk of experiencing an unintended change in their valve ! Avoid strong physical impacts to the ear when setting when exposed to strong magnetic fields.
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Important information The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion These hearing aids are water resistant and not (lithium-ion) rechargeable batteries as these may waterproof. They are designed to withstand normal cause severe damage to your hearing aids.
Labeling Mobile phone compatibility rating Some hearing aid users have reported a The serial number and year of manufacture are buzzing sound in their hearing aids when they located on the outside of the hearing aid. are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing...
Tinnitus masker The performance of individual hearing aids may vary with individual cell phones. Therefore, The Tinnitus masker noise generator is a please try the hearing aid with your cell phone broadband sound Generator which may have or, if you are purchasing a new phone, be sure been enabled in your hearing aid.
Should you develop any side effects whilst Warning to hearing aid dispensers (to comply with the U.S. Food and Drug using the noise generator such as headaches, Administration (FDA) regulations) nausea, dizziness or heart palpitations or experience a decrease in auditory function, you A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed should discontinue use and seek a medical...
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Important notice for prospective hearing aid users physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for Good health practice requires that a person with a hearing religious or personal beliefs that preclude consultation with loss have a medical evaluation by a licensed physician a physician.
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Patient feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing healthcare professional to address your needs. ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________ ________________________________________...
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Australian Sponsor : Evertone Pty Ltd. 15/51-53 Spring St., Bondi Junction NSW 2022 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty...
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