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Summary of Contents for Hansaton AQ beat FS R
- Page 1 AQ beat FS R hearing aid user guide AQ beat FS R AQ beat FS R myChoice HANSATON Charger Easy Line Charger Combi BTE 2...
- Page 2 Please also read safety information regarding AQ beat FS 3-R handling rechargeable hearing aids (chapter 25). AQ beat FS 1-R AQ beat FS R myChoice Hearing aid models Earpieces AQ beat FS R (9/7/5/3/1) Classic earmold AQ beat FS R myChoice...
- Page 3 Quick guide Multi-function button with indicator light Charging your hearing aids The button has several functions, the primary function is as an on/off Before using your hearing aids for the first time, switch. Together with your hearing care it is recommended to charge them for 3 hours. professional, you can decide if it also After placing your hearing aid in the allows for volume control and/or program...
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Page 4: Table Of Contents
14. Flight mode ................31 Specification sheet of your product. 15. Rebooting your hearing aid ..........34 16. Using the HANSATON stream remote App ......35 17. Environmental conditions ........... 36 18. Care and maintenance ............39 19. Exchanging the earpiece ............ 43 20. -
Page 5: Parts Of Your Hearing Aids And Charger
1. Parts of your hearing aids and charger AQ beat FS R hearing aids Multi-function button with indicator light switches between listening programs, changes the volume level, and accepts or rejects mobile phone calls depending on your customized fitting Microphone - sound enters your hearing aids through the microphones. - Page 6 Compatible earpieces Easy Line Charger Combi BTE 2 Easy Line Charger Combi BTE 2 Classic earmold Dome SlimTip Universal eartip Space for earpieces Hearing aid charging slots with left/right indicators Easy Line Charger Combi BTE 2 with optional Power Pack Charging accessories USB cable (<...
- Page 7 HANSATON Charger micro-USB connection to external power supply Battery check button Charger Indicator light for battery status and external power Indicator light for power USB-C connection Power Pack lock and release to external power supply may be used Easy Line Charger Combi BTE 2...
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Page 8: Preparing The Charger
2. Preparing the charger 3. Charging your hearing aids Connecting the power supply Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). - Page 9 Using the charger The charging process will automatically stop when the batteries are fully charged, so the 1. Insert the hearing aid into hearing aids can be safely left in the charger. the charging slot. Make It can take up to 3 hours to charge the hearing sure the left and right aids.
- Page 10 3. Remove the hearing aids from the Do not hold the earpiece to remove the hearing aid from the charger as this can charging slots by damage the tube. 1. tilting the hearing aids Turn off your hearing aid before inserting it in gently towards the disconnected charger to store it.
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Page 11: Left And Right Hearing Aid Markings
4. Left and right hearing aid markings 5. Putting your hearing aids on your ears There is a blue or red marking on the back of the hearing aid. This will tell you if it is a left or a Putting on hearing aids with earmolds right hearing aid. -
Page 12: Removing The Hearing Aid
Putting on hearing aids with domes, 6. Removing the hearing aid SlimTip or universal eartip Removing the hearing aids 1. Place the hearing aid with earmolds over the top of your ear. 1. Lift the hearing aid above 2. Hold the tube where it the upper part of your ear. -
Page 13: Multi-Function Button With Indicator Light
Program setting Beeps You may also use the optional Remote Control Program 1 (e.g. automatic program) 1 beep or HANSATON stream remote App to control Program 2 (e.g. speech in noise) 2 beeps your hearing aids. Program 3 (e.g. Telephone) 3 beeps If the hearing aid is paired with a Bluetooth®... -
Page 14: On / Off
8. On / Off Volume control To adjust the volume of your environment: Switch on the hearing aid Push the upper part of the hearing aid button • By default, the hearing aid is configured to to increase the volume, and switch on automatically when removed from the Push the lower part of the hearing aid button •... -
Page 15: Tap Control
9. Tap control 10. Connectivity overview If paired with a Bluetooth enabled device, The illustration below shows some of the ® multiple functions can be accessed using tap connectivity options available for your hearing aids. control e.g. accept/end phone call, pause/ resume streaming, start/stop voice assistant. -
Page 16: Initial Pairing
11. Initial pairing 12. Connecting the device Initial pairing to a Bluetooth enabled device After being paired to your device, your hearing ® aid will automatically connect again when It is only necessary to perform the pairing switched on. procedure once with each device featuring Bluetooth wireless technology. -
Page 17: Phone Calls
13. Phone calls Making a call Enter the phone number and press the dial Your hearing aids allow direct communication button. You will hear the dialing tone through with Bluetooth enabled devices. When ® your hearing aid. Your voice is picked up by the paired and connected to a phone, you will hear hearing aid microphones and transmitted to the notifications, incoming call notification and the... - Page 18 Accepting a call Ending a call When receiving a call, an incoming-call A call can be ended by tapping the top of your notification will be heard in the hearing aid. ear twice, a long press on the upper or lower part of the multi-function button on the hearing aid The call can be accepted by tapping the top of (more than 2 seconds), or directly on your phone.
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Page 19: Flight Mode
Rejecting a call 14. Flight mode An incoming call can be rejected by a long press Your hearing aids operate between 2.4 GHz– on the upper or lower part of the multi-function 2.48 GHz frequency range. When flying some button on the hearing aid (more than 2 seconds), operators require all devices to be switched or directly on your phone into flight mode. - Page 20 Enter flight mode Exit flight mode To disable the Bluetooth wireless function and To enable the wireless function and exit flight enter flight mode: mode in each hearing aid, switch the hearing aid off and then on again using the lower part of the hearing aid button.
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Page 21: Rebooting Your Hearing Aid
This will not remove or delete any Compatibility information program or setting. The HANSATON stream remote App can be used on 1. P ress the lower part of the multi-function phones with Bluetooth Low Energy (LE) capability. -
Page 22: Environmental Conditions
17. Environmental conditions Chargers: The product is designed such that it functions Operating Transport Storage without problems or restrictions if used as Temperature +5 to +40 °C -20 to +60 °C -20 to +60 °C (+41 to +104 °F) (-4 to +140 °F) (-4 to +140 °F) intended, unless otherwise noted in these user Maximum range... -
Page 23: Care And Maintenance
18. Care and maintenance is classified as IP22. Easy Line Charger Combi BTE 2 This means that the charger is protected from Expected service life: vertically falling drops of water when the charger The hearing aids and the compatible chargers is tilted up to 15 degrees from the horizontal. - Page 24 General information Daily Before using hair spray or applying cosmetics, Hearing aid: Inspect the earpiece and tube you should remove your hearing aid from your for earwax and moisture deposit. Clean the ear, because these products may damage it. surfaces with a lint-free cloth. Never use Make sure that you always completely dry your cleaning agents such as household detergents, hearing aid after use.
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Page 25: Exchanging The Earpiece
19. Exchanging the earpiece Always make sure that the charger is disconnected from the power mains before Your hearing aid is fitted with an earpiece, cleaning. which can be a dome, an earmold, a SlimTip or a universal eartip. Please check the earpiece Monthly regularly and exchange or clean it if it looks Hearing aid: Inspect your hearing tube for... - Page 26 Removing the earpiece or dome from the Attaching the earpiece or dome to the SlimTube SlimTube 1. Remove the earpiece 1. Hold the SlimTube in one from the SlimTube by hand and the earpiece in holding the SlimTube the other. in one hand and the earpiece in the other.
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Page 27: Exchanging The Earwax Protection Of Your Slimtip
20. Exchanging the earwax protection 21. Service and warranty of your SlimTip Local warranty Please ask the hearing care professional where 1. Insert the removal side of the exchange tool into the you purchased your hearing aids and charger used earwax protector. The about the terms of the local warranty. -
Page 28: Compliance Information
Warranty limitation 22. Compliance information This warranty does not cover damage from Declaration of conformity for the hearing aid improper handling or care, exposure to Hereby, Sonova AG declares that this product meets the chemicals or undue stress. Damage caused requirements of the Medical Devices Regulation MDR 2017/745 by third parties or non-authorized service and complies with Radio Equipment Directive 2014/53/EU. - Page 29 • Reorient or relocate the receiving antenna USA - FCC ID: Canada - IC: • Increase the separation between the equipment and receiver AQ beat FS R KWC-BPR 2262A-BPR • Connect the device into an outlet on a circuit different from that to which the receiver is connected •...
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Page 30: Information And Explanation Of Symbols
23. Information and explanation of Emissions Test Compliance Electromagnetic environment symbols guidance RF emissions CISPR 11 Group 2 The medical With the CE symbol, Sonova AG confirms that Class B device uses RF this product – including accessories – meets the xxxx energy only for its requirements of the Medical Devices Regulation (EU) - Page 31 This symbol indicates that it is important for the user to The Bluetooth word mark and logos are registered ® pay attention to the relevant warning notices in this user trademarks owned by Bluetooth SIG, Inc. and any guide. use of such marks by Sonova is under license. Other trademarks and trade names are those of their This symbol indicates that it is important for the user to respective owners.
- Page 32 IP Rating = Ingress Protection Rating. IP22 rating The symbol with the crossed-out garbage bin is to make you aware that this device as well as chargers may not indicates that the device is protected against solid be thrown away as normal household waste. Please foreign objects of 12,5 mm diameter and greater and dispose of old or unused devices, at waste disposal is additionally protected against vertically falling...
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Page 33: Troubleshooting Guide
24. Troubleshooting guide Cause Possible remedy Cause Possible remedy Issue: will not turn on Issue: battery does not last the whole day Dead battery Place hearing aids in Hearing aids not fully Place hearing aids in powered charger charged powered charger Battery needs to be Consult your hearing care Issue: indicator light blinks fast while charging... - Page 34 Cause Possible remedy Cause Possible remedy Issue: not loud enough Issue: intermittent sound Low volume Turn up volume; see hearing Low battery Place hearing aids in care professional if problem powered charger persists Issue: two long beeps Low battery Place hearing aids in powered charger Low battery Place hearing aids in...
- Page 35 Cause Possible remedy Cause Possible remedy Issue: not clear, distorted Issue: mobile phone calls not being heard through hearing aid Poorly fitting custom Consult your hearing care Hearing aid is in flight Turn hearing aid off and back molds/domes professional mode on again Custom molds/domes...
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Page 36: Important Safety Information
25. Important safety information Cause Possible remedy Please read the relevant safety information and Issue: charging does not start limitations-of-use information on the following Charger is not connected Connect the charger to a pages before using your hearing aid and to a power supply power supply charging accessories. - Page 37 Intended User Clinical indication for the use of Tinnitus feature is: Presence of chronic tinnitus (>3 months, after Hearing aid: Intended for: occurrence) in addition to the presence of hearing People with hearing loss • loss Caregivers of the person with hearing loss •...
- Page 38 Intended Patient Population Side effects: Hearing aid: This device is intended for patients Physiological side-effects of hearing aids like from 3 years of age who fulfill the clinical tinnitus, dizziness, wax build up, too much indication for this product. pressure, sweating or moisture, blisters, itching and/or rashes, plugged or fullness The tinnitus software feature is intended for and their consequences like headache and/or...
- Page 39 History of sudden or rapidly progressive The hearing care professional may decide that • hearing loss in one or both ears within the referral is not appropriate or in the best interests previous 90 days; of the patient when the following applies: When there is sufficient evidence that Acute or chronic dizziness;...
- Page 40 If legally required, the patient has signed a or improved during the fine-tuning process disclaimer to confirm that the referral advice at the fitting procedure by your hearing care has not been accepted and that it is an professional. informed decision. Any serious incident that has occurred in The hearing aid and charging accessories are relation to the hearing aid and charging...
- Page 41 Hazard warnings If you feel pain in or behind your ear, if it is Your device operates between 2.4 GHz and inflamed or if skin irritation and accelerated 2.48 GHz frequency range. When flying accumulations of earwax occur, please please check if flight operator requires check with your hearing care professional or devices to be switched into flight mode, see physician.
- Page 42 is a small device and contains small parts. Use of this equipment adjacent to or Do not leave children and individuals with stacked with other equipment should be cognitive impairment unsupervised with avoided because it could result in improper this hearing aid. If swallowed, consult a operation.
- Page 43 The USB port of the charger is to be used for After mechanical stress or shock to the the described purpose only. hearing aid, please ensure that the hearing aids shell is intact before placing it in the ear. For charger, use only EN60950-1* and/or EN60601-1 certified equipment with an output WARNING: This device uses a lithium button/ rating of 5 VDC.
- Page 44 Cables and cords wrapped around the neck Only use the device according to the may cause strangulation. Do not leave the environmental conditions specified in this device and its components unattended user guide. Using the device otherwise may with children, individuals with cognitive heat the hearing aid up to temperatures, impairment or pets.
- Page 45 Information on product safety Do not place the charger close to an induction cooking surface. Conductive These hearing aids are water resistant structures inside the charger could and not waterproof. They are designed to absorb inductive energy resulting in withstand normal activities and occasional thermal destruction.
- Page 46 Special medical or dental examination The Power Pack contains a built-in and non- including radiation described below, may removable rechargeable lithium-polymer adversely affect the correct functioning of battery. your hearing aids. Remove and keep them Do not cover the charging accessories while outside the examination room/area before charging (e.g.
- Page 47 Mobile phone compatibility rating The immunity of these hearing aids is at least M4. The equipment performance measurements, Some hearing aid users have reported a categories and system classifications are based buzzing sound in their hearing aids when upon the best information available but cannot they are using mobile phones, indicating guarantee that all users will be satisfied.
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Page 48: Tinnitus Masker
Tinnitus masker is to ensure medically treatable conditions that may be causing tinnitus are identified and The Tinnitus Balance noise generator is a treated prior to using a sound generator. broadband sound Generator which may have Should you develop any side effects whilst using been enabled in your hearing aid. - Page 49 Additional notes Your feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. ____________________________________________ This will help your hearing care professional to ____________________________________________ address your needs. ____________________________________________ ________________________________________ ________________________________________ ____________________________________________ ________________________________________ ____________________________________________ ________________________________________ ____________________________________________...
- Page 50 Australian Sponsor : Evertone Pty Ltd. 15/51-53 Spring St Bondi Junction NSW 2022 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty...
- Page 51 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.hansaton.com 7 6 1 3 3 8 9 6 9 3 4 3 0...
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