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Summary of Contents for Hansaton jam SHD Series
- Page 1 jam SHD in-the-ear (ITE) hearing aid guide...
- Page 2 Your hearing aid details This user guide applies to the following models: If no box is checked and you do not know the Hearing aid model of your hearing aid, please ask your hearing jam SHD 3-10 care professional. Wireless model: jam SHD 3-312 Dir W Hearing aid models Battery size...
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Page 3: Table Of Contents
Thank you Table of contents Thank you for choosing these hearing aids. 1. Quick guide ................2 Please read the User guide carefully to make sure 2. Parts of the hearing aid ............4 that you understand and get the best out of your 3. -
Page 4: Quick Guide
1. Quick guide On/Off Left and right hearing aid markings Blue marking for left hearing aid. Push button Red marking for The push button on your hearing right hearing aid. aid can have various functions. switching programs Left Right volume control Changing batteries Volume control Models with this option only:... -
Page 5: Parts Of The Hearing Aid
2. Parts of the hearing aid jam SHD 3-312 Dir W Sound outlet / wax protection system The following pictures show the models described in this user guide. You can identify Custom made shell your personal model by comparing your hearing Push button aid with the following shown models. -
Page 6: Left And Right Hearing Aid Markings
3. Left and right hearing aid markings 4. Turning your hearing aids on and off There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on The battery door is also the on/off switch. the battery door, on the shell (text printed in red or 1. -
Page 7: Batteries
5. Batteries Low power: You will hear two beeps when the battery is low. You will have approximately 30 1. Remove the sticker from the minutes to change the battery (this can vary, new battery and wait two depending on the hearing aid settings and minutes battery). -
Page 8: Putting On Your Hearing Aids
7. Removing your hearing aid 6. Putting on your hearing aids With a removal handle Inserting your hearing aid 1. Hold the removal handle and carefully pull the 1. Hold the hearing aid between hearing aid up and out of the ear. your thumb and index finger with the battery door facing away from your ear. -
Page 9: Push Button
8. Push button Volume control If your push button has been configured as a The push button on your hearing volume control, either: aids can be either a program Push the button on your right hearing aid to • control, a volume control or a increase the volume, and combination of both. -
Page 10: Volume Control Rotary Dial
9. Volume control rotary dial Program/volume control push button If your hearing healthcare professional has Your hearing aids may come with two controls that configured one hearing aid to be a program control allow you to further adjust them – a rotary dial and a and the other hearing aid to be a volume control: push button. -
Page 11: Tinnitus Masker
10. Tinnitus masker As you change the volume level, your hearing aids will beep. If your hearing healthcare professional has configured both a tinnitus masker program and a Volume setting Beeps volume control, you can adjust the tinnitus masker level while you are in the tinnitus masker program. Suggested volume level 1 beep To adjust the noise level, either:... -
Page 12: Using The Telephone
11. Using the telephone Wireless synchronization If wireless synchronization is enabled, when you change the volume or program settings on one Push button hearing aid, the other one changes as well. Wireless Your hearing healthcare professional may have synchronization works for both the push button and set up a phone program on your hearing aids that the rotary dial. - Page 13 To attach the optional magnet: Binaural Phone 1. Clean the telephone receiver. Hold The Binaural Phone feature allows you to hold a the magnet near the “listening phone to one ear and hear the sound clearly in both end” of your telephone receiver and ears.
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Page 14: Assistive Listening Devices
12. Assistive listening devices 13. Care and maintenance Diligent and routine care of your hearing aid contributes to Listening in public places outstanding performance and a long service life. To ensure Telecoils pick up electromagnetic energy a long service life, Sonova AG provides a minimum of a and convert it into sound. -
Page 15: Operating, Transport And Storage Conditions
14. Operating, transport and storage 15. Service and warranty conditions Local warranty The product is designed such that it functions Please ask the hearing care professional where you without problems or restrictions if used as intended, purchased your hearing aid about the terms of the unless otherwise noted in this user guide. -
Page 16: Compliance Information
16. Compliance information Warranty limitation This warranty does not cover damage from improper Declaration of conformity handling or care, exposure to chemicals or undue Hereby, Sonova AG declares that this product meets the stress. Damage caused by third parties or non- requirements of the Medical Devices Regulation MDR authorized service centers renders the warranty 2017/745 and complies with Radio Equipment Directive... - Page 17 Immunity standards EN 60601-1-2 Radio information of your wireless hearing aid (Vista 312 W Dir) IEC 60601-1-2 EN 61000-4-2 Integrated ferrite coil antenna Antenna type IEC 61000-4-2 (inductive) EN IEC 61000-4-3 Operation frequency 10.6 GHz IEC 61000-4-3 Occupied bandwidth approx. 500 kHz EN 61000-4-4 (99% BW) IEC 61000-4-4...
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Page 18: Information And Explanation Of Symbols
17. Information and explanation of Indicates the Authorized representative in the European Community. The EC REP is also the symbols importer to the European Union. With the CE symbol, Sonova AG confirms that This symbol indicates that it is important for the this product –... -
Page 19: Troubleshooting Guide
18. Troubleshooting guide Transportation and storage temperature limitation Cause Possible remedy Transportation and storage humidity limitation Issue: No sound, hearing aid not functioning Not turned on Turn on Low/dead battery Replace battery Transportation and storage atmospheric pressure limitation Poor battery contact Consult your hearing healthcare professional Keep dry... - Page 20 Cause Possible remedy Cause Possible remedy Issue: Not loud Issue: Intermittent Low volume Turn up volume; see hearing Low battery Replace battery healthcare professional for Dirty battery contact Consult your hearing models without a manual healthcare professional volume control or if problem persists Issue: Two long beeps Low battery...
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Page 21: Important Safety Information
19. Important safety information Cause Possible remedy Please read the information and limitations-of-use Issue: Not clear, distorted information on the following pages before using Poorly fitting hearing Consult your hearing your hearing aid. healthcare professional aids A hearing aid will not restore normal hearing and Hearing aids blocked See “Care and maintenance”... - Page 22 Any serious incident that has occurred in relation The Tinnitus feature is intended for use by people to the hearing aid, should be reported to the with tinnitus who also desire amplification. It manufacturer representative and the competent provides supplementary noise stimulation which authority of the state of residence.
- Page 23 Indications: The primary criteria for the referral of a patient for a medical or other specialist opinion and / or General clinical indications for the use of hearing treatment are as follows: aids and Tinnitus feature are: Visible congenital or traumatic deformity of the •...
- Page 24 Clinical benefit: The hearing care professional may decide that referral is not appropriate or in the best interests of Hearing aid: Improvement of speech understanding the patient when the following applies: Tinnitus feature: Tinnitus feature provides When there is sufficient evidence that the •...
- Page 25 Warnings ! Hearing programs in the directional microphone mode reduce background noises. Please be aware WARNING: Device batteries are hazardous and that warning signals or noises coming from behind, can cause serious injuries if they are swallowed e. g. cars, are partially or entirely suppressed. or placed inside any part of the body, whether the battery is used or new! Keep out of the reach of ! Hearing aids and their parts should be kept out of...
- Page 26 ! Use of accessories, transducers and cables other ! Use of this equipment adjacent to or stacked with than those specified or provided by the other equipment should be avoided because it manufacturer of this equipment could result in could result in improper operation. If such use is increased electromagnetic emissions or decreased necessary, this equipment and the other electromagnetic immunity of this equipment and...
- Page 27 Important information ! The majority of hearing aid users have a hearing loss for which a deterioration in hearing is not to be Never immerse your hearing aid in water! Protect it expected with regular use of a hearing aid in from excessive moisture.
- Page 28 Labeling The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion The serial number and year of manufacture are (lithium-ion) rechargeable batteries as these may located on the outside of the hearing aid. cause severe damage to your hearing aids.
- Page 29 Tinnitus masker dizziness or heart palpitations or experience a decrease in auditory function, you should The Tinnitus masker noise generator is a broadband discontinue use and seek a medical evaluation. sound Generator which may have been enabled According to OSHA (Occupational Safety & in your hearing aid.
- Page 30 Your feedback Record your specific needs or concerns and bring to your first office visit after getting your hearing aids. This will help your hearing healthcare professional to address your needs. ________________________________________ ________________________________________ ________________________________________ ________________________________________ And importer for European Union : ________________________________________ Sonova Deutschland GmbH ________________________________________...
- Page 31 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.hansaton.com 7 6 1 3 3 8 9 6 4 2 9 3 3...
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