Hisense HK950 Service Manual page 17

4）common error message tips and solutions of Mainboard
Common fault
Startup automatically when
connected to power
not power on
Port not working
Not access to LAN
5）common error message tips and solutions of HDD or SSD
Common fault
Can't access to OS; It
prompt："Device error"
when startup，or："Non－
System disk or disk error,
Replace and strike any key
when ready"
It prompts："Invalid
partition table"
It prompts "Error loading
operating
system"or"Missing
operating system"
It prompts "TRACK 0
BAD，DISK UNUSABLE"
SSD read/write speed
slow,OS crash or reboot
Cause reason and solution
Possible cause：maybe mainboard is faulty
Solution: replace the mainboard
Possible cause: faulty adapter ; mainboard faulty; RAM damaged ; BIOS faulty
Solution:
1) replace new mainboard
2) replace new adapter
3) remove the cmos battery and short-circuit related IC and install cmos
battery back
4) replace new RAM.
Possible cause: port faulty, port cable status bad, mainboard faulty
Solution: replace new mainboard or replace related I/O board or related cables
Possible cause: drivers lost; port damaged
1) replace the mainboard
2) install drivers
3) replace new LAN cable
Cause reason and solution
Possible cause :CMOS fault ,mainboard fault ,OS fault , hard drive fault
Solution
1)remove the CMOS battery and short-circuit related IC, then install back CMOS
battery
2)reinstall OS
3)replace HDD or SSD
4)replace new mainboard
Possible cause: SSD record data fault
solution：
1) reload OS
2) replace new SSD and reload OS
Possible cause :CMOS fault ,mainboard fault ,OS fault , hard drive record data
fault
Solution:
1)remove the CMOS battery and short-circuit related IC, then install back CMOS
battery
2)reinstall OS
3)replace HDD or SSD
4)replace new mainboard
Possible cause: SSD fault；
solution：
1)replace new SSD；
Possible cause: OS fault; SSD fault,
solution：
1) replace new SSD；
2) reload OS；
3) use software to recover SSD
HK950 Service Manual