Hisense HK950 Service Manual
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HK950 Service Manual
HK950 Service Manual
HISENSE INTELLIGENT COMMERCIAL SYSTEM CO. LTD.

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Summary of Contents for Hisense HK950

  • Page 1 HK950 Service Manual HK950 Service Manual HISENSE INTELLIGENT COMMERCIAL SYSTEM CO. LTD.
  • Page 2: Basic Introduction

    Ⅰ. Product Introduction 1.1 basic introduction The all-in-one POS HK950 is a new commercial POS with features of high performance, rich configuration, low power consumption and easy maintenance. It provides more choices for customers. HK950 fits for commercial department stores, restaurants, boutiques, cosmetics stores and other industries, to provide a complete set of solutions.
  • Page 3 HK950 Service Manual 1.3 The composition of whole machine The whole machine is composed by LCD screen, touch screen, multi-card reader, customer display, base composition. 1.screen 2.base 3. MSR or RFID card reader 4.secondary screen IO panel AUDIO Cash drawer...
  • Page 4: Main Board

    HK950 Service Manual Storage temperature: -30 ℃ ~ 70 ℃. (Suggestion: 15 ℃ ~ 30 ℃) Storage humidity: 10% ~ 90%. (Suggestion: 40% ~ 70%) 1.5 Machine size and rotation angle Ⅱ. Product main hardware configuration and specifications 2.1.Power The whole machine adopts FSP060-DAAN2 24V DC power supply, input voltage range: AC 100V ~ 240V;...
  • Page 5 HK950 Service Manual 2.2.1 Mainboard appearance is as follows: Mainboard port Port details identifies Serial port connector Serial port 4 (live 5V / 12V) 1.COM4 2.COM3 Serial port connector Serial port 3 (live 5V / 12V) 3.COM2 Serial port connector Serial port 2 (live 5V / 12V) 4.COM1...
  • Page 6 HK950 Service Manual MINIPCIE SIM card 26.SIM1 27.MINI_PCIE1 MINIPCIE Wireless network card 28.MINI_PCIE2 Mini SATA MSATA hard drive interface 29.LVDS_P1 LVDS Inverter power connector LVDS power connector 30.CPU_FAN1 FAN connector Smart fan interface 31.J_DEG1 Debug debugging interface Serial Advanced Technology Attachment SATA power connector 32.P_SATA1...
  • Page 7 HK950 Service Manual Bus type PS8625 convert Brightness control PWM control Notes Network card: Network card Chip Realtek 8111F Port Amount Port Type RJ45 Network card Wake on the internet Support Support BYPASS Null NOTES Audio card: Audio card: Chip...
  • Page 8: Lcd Display

    HK950 Service Manual PS/2 Keyboard DB Mouse DB Ps/2 Pins 6*1 2.00 PH pins Keyboard Startup null Notes Power in 24V DC IN Port Amount Port Type S terminal 4pin Voltage Range 24V DC IN Notes 4pin DC jack definition 1.24V...
  • Page 9 HK950 Service Manual Connection mode 354.1 mm X 277.1 mm X 2.4T Frame size 305.1 mm X 229.1 mm Visual area size total thickness 3.20 ± 0.20 mm Temperature range Humidity range Remarks Operating mode -10° C ~ +60° C 90% RH at max 50°...
  • Page 10 HK950 Service Manual 3.2 machine disassemble and replacement steps 3.2.1.MSR removal and replacement Step 1: Remove the card reader USB cable and the fixed card under pressure; Step 2: According to the direction of construction plans to promote the magnetic card reader to remove it for replacement;...
  • Page 11 HK950 Service Manual 3.2.4. Mainboard and memory removal and replacement Step 1: repeat the action of 3.2.3, remove the base front cover and unplug the connection cable on the Mainboard side; Step 2: Remove the two fixing screws of the mainframe to remove it from the base as shown in the figure;...
  • Page 12 HK950 Service Manual SSD bracket Heat sink 3.2.5. LCD screen (main screen) removal and replacement Step 1: Repeat the actions of 3.2.3 and 3.2.4, remove the main frame and remove the cable between the LCD panel and the Mainboard; Step 2: The LCD panel metal shield 10 fixed removed and removed;...
  • Page 13 HK950 Service Manual 触摸屏控制板(胶粘) 3.2.6. Touch screen removal and replacement Step 1: Repeat the actions of 3.2.4 and 3.2.5 to remove the components of the touch screen and the front shell kit; Step 2: Take a new touch screen and front shell kit, installed on the host;...
  • Page 14 HK950 Service Manual 2)human-caused malfunctions: components are damaged due to not complying with the operating rules such as insert and pull the plug in a working condition etc. 3)hardware malfunctions: problems of manufacturing process or material quality problem;poor contact between boards and connectors;board solder joint is broken or unstable、the connecting wires break down etc.
  • Page 15: Common Troubleshooting

    HK950 Service Manual Remove all the peripheral components and host hardware remaining power supply、Mainboard、cpu these three components, plug in and observe if it works normally, if there is no faults we can install other parts step by step until the whole machine cannot work normally, find out the error part and repair it.
  • Page 16 HK950 Service Manual loaded for the device (for example, the 2) CMOS discharge to load the BIOS default memory can only run 1000 settings MHz, but the actual set to 1333MHz) Disk BOOT failure ,Insert Hard disk is not well installed or...
  • Page 17 HK950 Service Manual 4)common error message tips and solutions of Mainboard Common fault Cause reason and solution Possible cause:maybe mainboard is faulty Startup automatically when connected to power Solution: replace the mainboard Possible cause: faulty adapter ; mainboard faulty; RAM damaged ; BIOS faulty...
  • Page 18 HK950 Service Manual 6)common error message tips and solutions of RAM Common fault Cause reason and solution Possible cause:RAM slot faulty,RAM faulty ,OS faulty ,mainboard faulty Solution: Cannot access to OS and alarm 1)reload OS 2)replace new RAM,3)replace new mainboard.

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