Merchant Support - VeriFone UX 301 Quick Reference Manual

4 Merchant support

To obtain support for the UX 301 unattended solution, follow these directions.
Situation
The UX 301 is not working as
expected.
The integrator has completed their
troubleshooting but transaction
related issues continue.
Getting Started Guide - Moneris UX 301 with Direct Connect
Directions
Contact your integration provider. Most of the UX301 functions and
configuration settings are controlled by your integration provider.
Follow your integration provider's support process before contacting
Moneris.
Contact Moneris Customer Care toll-free at 1-866-319-7450 to
validate payment credentials.
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