Tap Kit; Help From Technical Services - ETC Sensor IQ IQ12-ML Installation Manual

Tap Kit

The Sensor IQ Tap Kit is used to provide a low-current normal sense circuit from the three phase bars
of an ETC Sensor IQ 12, 24, or 48 breaker panel to an emergency lighting control device such as an ETC
SC1008 Branch Circuit Emergency Lighting Transfer Switch (BCELTS) or an ETC Emergency Bypass
Detection Kit (EBDK). The Tap Kit is compatible with 120 V, 240 V, and 277 V Sensor IQ panels. See the
Sensor IQ Tap Kit Installation Guide

Help from Technical Services

If you are having difficulties and your problem is not addressed by this document, try the ETC support
website at support.etcconnect.com
resources are sufficient, contact ETC Technical Services directly at one of the offices identified below.
Emergency service is available from all ETC offices outside of regular business hours.
When calling for help, please have the following information available:
• Sensor IQ Breaker Panel model number and serial number
• Type of breakers used, including the model number and quantity
• A list of all option cards installed in the panel
• Type of control stations used (if any), including model number and quantity
• DMX or network control source used for system-wide control, if any
Americas
ETC, Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
ETC Asia
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
techserv-asia@etcconnect.com
France
ETC France
Zone Urbaparc -
Bâtiment E
6 Boulevard de la Libération
Saint-Denis, 93200
+33 1 4243 3535
techservltd@etcconnect.com
Introduction
for more information.
or the main ETC website at etcconnect.com. If none of these
United Kingdom
ETC Ltd - UK
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
techservltd@etcconnect.com
Germany
ETC GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-germany@etcconnect.com
11