Troubleshooting; Rebooting The Unit - Bosch AUTODOME IP starlight 5100i User Manual

AUTODOME IP starlight 5100i
13

Troubleshooting

Configuration or video management
software identifies the unit as
"Videojet Generic".
13.1

Rebooting the unit

Reboot the unit
After a Factory Default or firmware update, reboot the unit if:
–
OR
–
4
–
OR
–
4
If you cannot control the unit after the firmware upgrade, then cycle the power to the unit. If a
power reset does not solve the problem, or if Configuration or video management software
identifies the unit as "Videojet Generic," then contact your Bosch Service Center for an RMA
for the unit.
Bosch Security Systems
You cannot connect to the unit in the Web browser.
Configuration Manager or BVMS or similar software identifies the unit as "Videojet
Generic".
Reboot the unit using one of the following methods:
In the web browser, type the IP address and then /reset (without any punctuation). Press
the Enter key.
In Configuration Manager, right-click the IP address and click Restart.
Wait two minutes for the process to complete.
The model ID may be corrupt.
Complete the steps in the section Rebooting the unit,
page 73 .
User Manual
Troubleshooting | en 73
2020-11 | draft 0.9 |