POTS Troubleshooting
When the POTS LED is red, the port is in a fault condition. To correct the problem, do the
following:
• Contact the OLT administrator and ensure the port is provisioned and working. If the port
• Disconnect the CPE wiring and wait 30 seconds.
64187712G2-5C
Network Red LED off
Check reflective
No
power with PON
power meter
Yes
Is power
present?
No
Check for
defective optical
connection
is provisioned and working, proceed to the next step.
– If the Red LED turns off, the trouble is a short in the housing wiring.
– If the RED LED remains on, the unit is probably bad.
Is there
Yes
a failure at
the OLT?
Replace ONT
No
Yes
Is connection
defective?
Figure 27. Network LED Flowchart
Work with
OLT admin
to resolve
Network LED solid green
Repair/Clean
connection
Troubleshooting
49