Contacting Customer Support At Crystal; Crystal Bbs; Connecting To The Bbs; Guests - Cirrus Logic CRYSTAL LAN CS890 Technical Reference Manual

6.0 Contacting Customer Sup-
port at Crystal
Crystal Semiconductor is committed to
providing the industry's most easily
implemented Ethernet solution.
invite you to contact us for assistance at
any time during the design process. Our
Application Engineering department of-
fers free schematic and layout review
services and provides software support
for Crystal's network drivers. Let Crys-
tal's application engineers help you
confirm the optimum design for your
specific application.
To contact Crystal Application Engineer-
ing, call (800) 888-5016 (from the US
and Canada) or 512-442-7555 (from
outside the US and Canada), and ask for
CS8900 Application Support, or send an
email to: ethernet@crystal.cirrus.com.

6.1 Crystal BBS

Crystal also offers free updates to the of
the network driver software using the
Crystal Semiconductor BBS (Bulletin
Board System).

6.1.1 Connecting to the BBS

Access to the bulletin board system is
available 24 hours a day, 7 days a week.
Baud rates from 300 to 14.4K are sup-
ported as well as LAPM/MNP error
control and compression. To access the
BBS:
1. Set your terminal software for 8-bits,
no parity, and 1 stop bit (8-N-1).
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CS8900 Technical Reference Manual
2. Dial (512) 441-3265.
3. Type <RETURN> after connection
is made.
4. Enter your assigned username at the
We
prompt. If you are not a registered
user, enter "guest" (without quotes).
The username is not case sensitive.
5. If you are a registered user, enter your
assigned password when prompted.
You have the option to change your
password on-line after your initial lo-
gon. Note: Passwords should consist
of 3 to 8 alphanumeric characters and
are case sensitive.

6.1.2 Guests

If you are a guest caller, you will be
asked to fill out a short questionnaire
consisting of your full name, company
name, the city and state you are calling
from, and a daytime phone number.
Once the questionnaire is completed,
you will be able to download files from
the Public File Area.

6.1.3 Registered Callers

Registered callers can upload or download
files to/from their own private file areas as
well as download files from the Public
File Area. To access your private file area
select option 5, "Enter Your Private File
Area", from the main menu.
Only you and the BBS system operator
(sysop) can access your private file area.
Files you upload to your private file area
will be scanned and passed on to the ap-
propriate Crystal applications engineer.
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