When calling the After-Sales Department, please have the following information ready, it will be required
regardless of the problem: UPS model, serial number and date of purchase.
Please provide an accurate description of the problem with the following details: type of equipment powered by
the UPS, indicator led status, alarm status, installation and environmental conditions.
You will find the technical information you require on your guarantee or on the identification plate on the back of
the unit. If convenient you may enter the details in the following box.
Model
! Please keep the original packaging. It will be required in the event the USP is returned to the After-Sales
Department.
CE conformity:
This logo means that this product answers to the EMC and LVD standards (regarding to the
regulation associated with the electric equipment voltage and the electromagnetic fields) and
comply with RoHS directives.
This is a category C2 UPS product. In a residential environment, this product may cause radio interference,
in which case the user may be required to take additional measures (only for 220/230/240 VAC).
I m portant
A UPS belongs to the electronic and electrical equipment category. At the end of its useful life it
must be disposed of separately and in an appropriate manner.
This symbol is also affixed to the batteries supplied with this device, which means they too
have to be taken to the appropriate place at the end of their useful life.
Contact your local recycling or hazardous waste centre for information on proper disposal of the used
battery.
INFOSEC UPS SYSTEM – 15, Rue du Moulin – 44880 Sautron – France – www.infosec-ups.com
42
Hot Line Tel : +33 (0)2 40 76 15 82 – fax : +33(0)2 40 94 29 51 – hotline@infosec.fr – 10 19 AA AA 205 28
Serial number
Date of purchase
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