HP StorageWorks MSL2024 User's And Service Manual page 164

Problem
A cartridge recently imported from
a different environment is causing
issues.
The Attention LED is lit but the
Cleaning LED is not lit after a
cartridge load.
The Cleaning LED is lit after using
a cleaning cartridge.
A particular cartridge sets off the
Attention LED and possibly the
Cleaning LED.
164 Troubleshooting
Solution
Media that is moved from one environment to another can cause issues
until it has acclimated to the new conditions. A cartridge should be
acclimated for at least 24 hours before being used, particularly if it has
been stored at a substantially different temperature or level of humidity
than the device.
The Library was unable to complete the requested operation with the
selected tape cartridge.
• Use only cartridges that are compatible with the drive type (see
cartridges" on page 59).
• Use the correct type of cartridges for the operation. For example, use
a cleaning cartridge for cleaning.
• Make sure you are using an Ultrium Universal cleaning cartridge (see
Tape cartridges" on page 59).
The cleaning cartridge is expired. A cleaning cartridge will expire after
50 cleaning cycles.
If the Media Attention LED is cleared and the drive has been cleaned,
and then immediately re-displays each time a particular cartridge is
reloaded, that cartridge should be suspected as being defective.
• If this occurs, export the cartridge and load a known good cartridge.
In some cases, a cartridge can be worn out, have a defective Cart-
ridge Memory, or have been formatted as a Firmware Upgrade
Cartridge.
• Any cartridge that is suspected of being defective or contaminated
should NOT be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
Tape