3Com EtherLink 3C529 User Manual
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3Com EtherLink 3C529 User Manual

Parallel tasking 16/32-bit micro channel adapters
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EtherLink
III Parallel Tasking
®
™
16/32-Bit Micro Channel
®
Adapters Guide
Members of the 3Com EtherLink III family of adapters
For 3Com User Group Information
1-800-NET-3Com
or your local 3Com office
Manual Part No. 09-0399-002
Published January 1994. Printed in the U.S.A.
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Summary of Contents for 3Com EtherLink 3C529

  • Page 1 III Parallel Tasking ® ™ 16/32-Bit Micro Channel ® Adapters Guide Members of the 3Com EtherLink III family of adapters For 3Com User Group Information 1-800-NET-3Com or your local 3Com office Manual Part No. 09-0399-002 Published January 1994. Printed in the U.S.A.
  • Page 2 Santa Clara California, USA 95052-8145 © 3Com Corporation, 1993, 1994. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
  • Page 3 HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Bridge, gateway, and other internetworking products...
  • Page 4 The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after receipt by 3Com. WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY...
  • Page 5 Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.
  • Page 6 Requirements of Vfg 1046/1984. The German Postal Service was notified that the equipment is being marketed. The German Postal Service has the right to re-test the equipment and to verify that it complies. 3Com Corporation 5400 Bayfront Plaza Santa Clara, California, U.S.A.

  • Page 7: Table Of Contents

    Contents Introduction Quick Start Unpacking the Adapter 1 Installing the Adapter 2 Configuring Your Computer 4 Verifying or Changing the Computer’s Configuration 5 Changing 3C529 Adapter Options 7 Connecting to the Network 8 Installing the Network Drivers 9 AutoLink Auto Installation of the 3C529 Adapter Drivers for a NetWare Networking Operating System (NOS) 9 Installing the 3C529 Adapter Drivers for a Non-...
  • Page 8 Chapter 4 Connecting to the Network Connecting to the On-board Transceiver 4-2 Connecting to Thin Ethernet Cable 4-2 Connecting to Twisted-pair Cable 4-4 Connecting to the External Transceiver 4-6 Chapter 5 Installing the Network Drivers Auto Installing the 3C529 Adapter Drivers for a NetWare NOS 5-2 Installing the 3C529 Adapter Drivers for a Non-NetWare NOS 5-6...
  • Page 9 On-line Product Support D-1 CardBoard Bulletin Board Service D-1 3ComFacts Automated Fax Service D-2 Ask3Com On-line Service D-2 3Com Documentation on CD-ROM D-4 Support from Your Network Supplier D-4 U.S. and Canada D-4 Outside the U.S. and Canada D-5 Returning Products for Repair D-6...
  • Page 10 Figures 1-1. Removing the Cover 1-3 1-2. Removing the Backplate 1-4 1-3. Inserting the Adapter 1-5 3-1. Auto Installation Screen 3-3 3-2. Main Menu 3-3 3-3. Main Window with First Adapter Selected 3-4 4-1. Adapter Backplates 4-2 4-2. Connecting Thin Ethernet Cable 4-3 4-3.
  • Page 11 Tables 3-1. Option Settings 3-5 4-1. AUI Connector Pin Assignments 4-6 A-1. Definition of Keys A-2 A-2. Definition of Menu Items A-4 A-3. Command Line Keywords A-9...

  • Page 12: Introduction

    Introduction The 3Com EtherLink ® ® Micro Channel Coax Adapter (3C529) and the Parallel Tasking 16/32-bit Micro Channel 10BASE-T Adapter (3C529-TP) are 32-bit self-configuring adapter boards. They can be installed in: A 16- or 32-bit slot in any IBM ®...
  • Page 13 III 16/4, ™ and FDDILink adapters have a Lifetime Warranty. To ensure the very best 3Com service and support, take the time to complete the product registration card. Any defective 3Com adapter will be repaired or replaced, at 3Com's option,...
  • Page 14 Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card. Asia 3Com Asia Ltd., Marketing Department Room 1009, 10th Floor Asia Pacific Finance Tower, Citibank Plaza 3 Garden Road, Central...

  • Page 15: Quick Start

    2. Return all packing materials to the shipping container and store the container in a safe place. If you need to return the adapter to 3Com, you must pack it in the original (or equivalent) packing material, or the warranty will be voided.

  • Page 16: Installing The Adapter

    5. Place the adapter back in its antistatic bag until you are ready to install it. NOTE: Fill out the Product Registration Card at the back of this manual and return it to 3Com. Or call 1-800-NET-3Com for immediate registration. Installing the Adapter...
  • Page 17 6. Remove the expansion slot’s backplate (see Figure 1-2). You can install the 3C529 adapter in any 16- or 32-bit expansion slot. 7. Install the optional boot PROM. If you are installing the boot PROM on the adapter, refer to the installation instructions that accompanied the boot PROM.

  • Page 18: Configuring Your Computer

    Quick Start Configuring Your Computer After you install the 3C529 adapter, you must configure the computer. When the computer starts, the following error message appears: 00165-Adapter Configuration Error The error occurs because the adapter is not in the computer’s current configuration. To configure your computer: 1.

  • Page 19: Verifying Or Changing The Computer's

    4. Select Run Automatic Configuration and press [Enter]. The automatic configuration method assumes you are using the on-board transceiver and that the 3C529 Adapter Description File (ADF) is already installed on the PS/2 Reference Diskette. If this is not the case, proceed to step 5.
  • Page 20 Quick Start To change your computer’s configuration, follow these steps: 1. Select Set Configuration from the main menu. The Set Configuration menu is displayed. 2. Select Change Configuration. The program displays the computer’s configuration, which includes the settings for the adapter and the slot it is installed in.

  • Page 21: Changing 3C529 Adapter Options

    4. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: NOTE: To view the full text of the license agreement, press [F1].

  • Page 22: Connecting To The Network

    Quick Start 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. 8. Under the Install pull-down menu, Configure Adapter appears already highlighted. Press [Enter]. 9. Use the arrow keys to highlight one of the options on the screen that appears. Press [Enter]. 10.

  • Page 23: Installing The Network Drivers

    INSTALL [Enter] 5. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: 6. Read the screen and press [Enter].
  • Page 24 Quick Start 8. Reboot the computer when the auto installation process is finished. NOTE: To ensure that your computer is configured with the latest client software, ask your system administrator to configure a 3Install account on the server. Instructions for configuring a 3Install account are contained in the README.TXT file located in the \QINSTALL\SERVER directory on the EtherDisk diskette.

  • Page 25: Installing The 3C529 Adapter Drivers For A Non-Netware Nos

    Installing the 3C529 Adapter Drivers for a Non-NetWare NOS To install non-NetWare NOS drivers, perform these steps: 1. Return to the main menu. 2. Select Network Drivers and press [Enter]. 3. Select the appropriate driver for your network operating system and follow the instructions given in the menu.

  • Page 26: Chapter 1 Installation

    Chapter 1 Installation This chapter describes how to install the 3C529 adapter in your computer. Unpacking the Adapter The contents of your 3C529 adapter package are listed below. If any of these items are missing, contact your authorized network supplier immediately. 3C529 or 3C529-TP adapter EtherLink III Parallel Tasking 16/32-Bit Micro Channel Adapter Guide...

  • Page 27: Installing The Boot Prom

    2. Return all packing materials to the shipping container and store the container in a safe place. If you need to return the adapter to 3Com, you must pack it in the original (or equivalent) packing material, or the warranty will be voided.

  • Page 28: Removing The Cover

    1. Turn off the computer and unplug the unit from its power source. 2. Disconnect all cables that are connected to the main system unit. 3. Remove any jewelry from your hands and wrists. 4. Use only insulated or nonconductive tools. 5.

  • Page 29: Remove The Expansion Slot's Backplate (See Figure 1-2). You Can Install The 3C529 Adapter In Any 16- Or 32-Bit Expansion Slot

    Installation 6. Unscrew the backplate retaining screw. 7. Remove the expansion slot’s backplate (see Figure 1-2). You can install the 3C529 adapter in any 16- or 32-bit expansion slot. Figure 1-2. Removing the Backplate...

  • Page 30: Insert The 3C529 Adapter Into The 16- Or 32-Bit Expansion Slot And Secure It With The Screw (See Figure 1-3)

    8. Insert the 3C529 adapter into the 16- or 32-bit expansion slot and secure it with the screw (see Figure 1-3). Figure 1-3. Inserting the Adapter 9. Tighten the backplate retaining screw. 10. Replace the computer’s cover. 11. Reconnect all devices and cables except the network cable.

  • Page 31: Chapter 2 Configuring Your Computer

    Chapter 2 Configuring Your Computer This chapter explains how to configure your computer for the 3C529 adapter. When the computer starts, the following error message appears: 00165-Adapter Configuration Error The error occurs because the adapter is not in the computer’s current configuration.
  • Page 32 Configuring Your Computer 3. When the main menu appears, select Set Configuration and press [Enter]. 4. Select Run Automatic Configuration and press [Enter]. The automatic configuration method assumes you are using the on-board transceiver and that the 3C529 Adapter Description File (ADF) is already installed on the PS/2 Reference Diskette.
  • Page 33 Verifying or Changing the Computer’s Configuration To verify your computer’s configuration, select View Configuration from the main menu on the PS/2 Reference Diskette. The computer’s configuration is displayed. To change your computer’s configuration, follow these steps: 1. Select Set Configuration from the main menu. The Set Configuration menu is displayed.

  • Page 34: Chapter 3 Changing The 3C529 Adapter Options

    Changing the 3C529 Adapter Options 3-1 Chapter 3 Changing the 3C529 Adapter Options This chapter explains how to change the Network Driver Optimization Speed and Maximum Modem Speed settings of the 3C529 adapter. The EtherDisk diskette is used only when configuration files are needed for the 3C529 adapter or when you change the Network Driver Optimization or Maximum Modem Speed settings.
  • Page 35 4. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: NOTE: To view the full text of the license agreement, press [F1].

  • Page 36: Auto Installation Screen

    Changing the 3C529 Adapter Options 3-3 Figure 3-1. Auto Installation Screen Figure 3-2. Main Menu...

  • Page 37: Main Window With First Adapter Selected

    Changing the 3C529 Adapter Options 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. If you have multiple adapters installed, a window screen displaying multiple adapters will appear. Highlight the adapter you want to configure and press [Enter]. A screen similar to the one shown in Figure 3-3 appears, showing your selection.

  • Page 38: Option Settings

    Changing the 3C529 Adapter Options 3-5 Table 3-1. Option Settings Option Default Setting Network Driver DOS Client Optimization Maximum Modem 9600 Baud Speed 9. Use the arrow keys to highlight one of the options. Press [Enter]. A second dialog box appears. 10.

  • Page 39: 3C529 Adapter Options

    Changing the 3C529 Adapter Options 3C529 Adapter Options The 3C529 adapter options and default settings are: Network Driver Optimization [DOS Client] Maximum Modem Speed [9600 Baud] Network Driver Optimization This option specifies whether to optimize the network driver for a DOS client, a Microsoft OS/2 client, or a server environment.
  • Page 40 Changing the 3C529 Adapter Options 3-7 If you experience problems with your modem, such as dropped characters or excessive retries, selecting a higher option setting should help. If the problem is not due to the EtherLink III driver, changing the option setting will not make a difference.
  • Page 41 Chapter 4 Connecting to the Network This chapter describes how to connect the following types of network cables to the 3C529 adapters: Cable Type Software Setting Thin coaxial On-board transceiver* Twisted-pair On-board transceiver† Thick coaxial External transceiver * Default setting for the 3C529 adapter. †...

  • Page 42: Connecting To The On-Board Transceiver

    Connecting to the Network Figure 4-1 shows the backplates of the adapters. 3C529 connector connector Figure 4-1. Adapter Backplates Connecting to the On-board Transceiver Follow these steps to connect the appropriate cable to the 3C529 adapter. Connecting to Thin Ethernet Cable The 3C529 adapter default setting uses the on-board transceiver with thin Ethernet cable.

  • Page 43: Connecting Thin Ethernet Cable

    Connecting to the Network 4-3 3. Connect the T connector to the adapter’s BNC connector (see Figure 4-2). a. Align the T connector’s slots with the pegs on the BNC connector. b. Push the T connector in and twist it clockwise until it stops.

  • Page 44: Connecting To Twisted-Pair Cable

    Connecting to the Network Connecting to Twisted-pair Cable The 3C529-TP adapter default setting uses the on-board transceiver with twisted-pair cable. 1. Make sure that the connector on your cable is wired appropriately for the adapter. Figure 4-3 shows the RJ-45 connector pin assignments.

  • Page 45: Connecting Twisted-Pair Cable

    Connecting to the Network 4-5 3. Insert the RJ-45 plug into the adapter socket (see Figure 4-4). NOTE: The LED on the 3C529-TP adapter confirms that there is a link to the hub. When you first install the adapter and power up the computer, the LED will be lit, but the link beat is inactive.

  • Page 46: Connecting To The External Transceiver

    Connecting to the Network Connecting to the External Transceiver When using an external transceiver, you must first set the transceiver type to External when you configure the adapter. Refer to Chapter 2. Table 4-1 lists the pin assignments for the AUI (attachment unit interface) connector. Table 4-1.

  • Page 47: Slide Latch

    Connecting to the Network 4-7 To connect the AUI cable: 1. Locate the adapter’s AUI connector and move the slide latch to the open position (see Figure 4-5). Closed Slide latch connector Open Figure 4-5. Slide Latch...

  • Page 48: Connecting The Aui Cable

    Connecting to the Network 2. Connect the AUI cable to the AUI connector on the adapter, as shown in Figure 4-6. Move the slide latch to the closed position to lock the cable in place. port connector Figure 4-6. Connecting the AUI Cable...

  • Page 49: Attaching The External Transceiver

    Connecting to the Network 4-9 3. Connect the other end of the AUI cable to the external transceiver (see Figure 4-7). Unshielded twisted-pair cable External transceiver AUI cable Figure 4-7. Attaching the External Transceiver Proceed to Chapter 5 to install the network drivers.

  • Page 50: Chapter 5 Installing The Network Drivers

    Chapter 5 Installing the Network Drivers This chapter describes AutoLink automatic installation procedures for Novell manual installation procedures for non-NetWare network drivers. These network drivers are required to let the 3C529 adapter work with your network operating system (NOS). The EtherDisk diskette contains the latest versions of the network drivers.

  • Page 51: Auto Installing The 3C529 Adapter Drivers For A Netware Nos

    Installing the Network Drivers Your computer must have only one 3C529 adapter installed in it. Your computer must be intended for use as a DOS client. Performing the AutoLink auto installation procedure from the EtherDisk diskette accomplishes the following: Installs all necessary NetWare DOS client software Automatically logs onto the server and updates the client software if your system administrator has already configured a 3Install account on your server...

  • Page 52: Auto Installation Screen

    5. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: The auto installation screen shown in Figure 5-1 appears.

  • Page 53: Main Menu

    Installing the Network Drivers 7. When the main menu screen shown in Figure 5-2 appears, select NetWare DOS ODI Client and press [Enter]. Figure 5-2. Main Menu NOTE: Auto installation with configuration will take several minutes. 8. Reboot the computer when the auto installation process is finished.
  • Page 54 Installing the Network Drivers 5-5 NOTE: The NetWare 4.x server driver for NetWare 3.11 requires that you load the 3C5X9.LAN driver along with the following NLMs (NetWare Loadable Modules). – LSLENH.NLM – PATCHMAN.NLM – MSM31X.NLM – ETHERTSM.NLM All of the files are located on the EtherDisk diskette. These files must all be copied to the same subdirectory.

  • Page 55: Installing The 3C529 Adapter Drivers For A Non-Netware Nos

    Installing the Network Drivers Installing the 3C529 Adapter Drivers for a Non-NetWare NOS To install non-NetWare NOS drivers, follow these steps: 1. Return to the main menu shown in Figure 5-2. If you have exited the EtherDisk diskette, follow steps 1 through 6 in the section “Auto Installing the 3C529 Adapter Driver for a NetWare NOS”...

  • Page 56: If You Are Running Multiple Adapters

    With 3+Open or LAN Manager ® If you are running 3Com’s 3+Open or Microsoft LAN Manager network operating systems, input the slot number in the PROTOCOL.INI file. For example: SLOT = X where X is a number from 1 to 8.

  • Page 57: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting This chapter describes information for isolating and solving problems. Running the Diagnostic Program Run the diagnostic program on your installed 3C529 adapter to test for setup/configuration or physical board problems. The program is located on the EtherDisk diskette.
  • Page 58 4. The first time you use the diskette to install an adapter, a license screen appears. To accept the terms and conditions of the 3Com end-user software license agreement, type the following: The auto installation screen shown in Figure 6-1 appears.

  • Page 59: Auto Installation Screen

    Troubleshooting 6-3 Figure 6-1. Auto Installation Screen Figure 6-2. Main Menu...

  • Page 60: Starting The Group 1 Tests

    Troubleshooting 7. When the Configuration and Diagnostic screen appears, select Configuration and Diagnostic Program. If you are testing multiple adapters, a screen displaying multiple adapters will appear. Highlight the adapter you want to test and press [Enter]. A screen similar to the one shown in Figure 6-3 appears, showing your selection.

  • Page 61: Run Tests Dialog Box

    NOTE: You can also run the tests from the command line. For more information, refer to Appendix A. 1. Under the Test pull-down menu, select Run Tests. Press [Enter]. The Run Tests dialog box appears, similar to the one shown in Figure 6-4. Figure 6-4.

  • Page 62: Changing The Test Setup

    Troubleshooting If you want to run the tests continuously, go to the Repetitions box on the Test Setup screen shown in Figure 6-5, and select Continuous (and deselect Halt on Error in the Errors box). The tests will continue to run until you abort them. Refer to the section “Changing the Test Setup”...
  • Page 63 2. Press [Tab] to move from field to field and high- light any field within the Test Setup dialog box. 3. If you want to change a setting in any field, follow these steps: a. In the Group Select box, use the arrow keys to select a test group.

  • Page 64: If A Test Fails

    Troubleshooting If a Test Fails If any test fails, you can get additional information by highlighting the test that failed in the Run Tests dialog box and pressing [Enter]. You can also highlight the <Zoom> command button and press [Enter]. The program notifies you of the error and suggests actions you can take to solve the problem.

  • Page 65: Setting Up The Group 3 Test

    The echo server receives packets from the adapter being tested and echoes them back to the adapter. The second computer must contain a 3Com adapter. The diagnostic program that comes with the adapter supports the EtherLink III echo server diagnostic program.

  • Page 66: Setting Up An Echo Server

    Echo Server menu item under the Test menu, and select the <Start> command button to make the computer an echo server. If you are setting up an echo server using a 3Com adapter other than the 3C529 or 3C529-TP adapter, follow these steps.

  • Page 67: Running The Group 3 Test

    4. From the main menu, select Echo Server Setup. The program notifies you that your computer is now set up as an echo server. Running the Group 3 Test To run the Group 3 test on the 3C529 adapter: 1. Start the Configuration and Diagnostic Program. This program must be on the computer containing the adapter you want to test.
  • Page 68 6-12 Troubleshooting 1. Make sure that the 3C529 or 3C529-TP adapter is installed in an IBM PS/2 or in any compatible UL-listed personal computer containing a Micro Channel bus. 2. Make sure that the board is seated correctly in the slot.
  • Page 69 6. If you are running the Group 3 test, make sure that the adapter is connected to a properly cabled and inactive network and that an echo server is set up on the network. 7. Make sure that the settings for the adapter’s options are not the same settings used in the system or on any other adapter boards installed in the computer.

  • Page 70: Hardware

    6-14 Troubleshooting Hardware Check whether there are any specific hardware problems, such as broken traces or loose/broken solder connections. Link Beat LED The 3C529-TP adapter has an LED for the link beat (see Figure 6-7). Figure 6-7. Link Beat LED The link beat LED confirms that there is an active connection between the 3C529-TP adapter and the hub.

  • Page 71: Software

    Chapter 5). Additional Information For any problems not discussed in this chapter, refer to Appendix D, “Technical Support,” for information on 3Com’s on-line technical services. 3ComFacts technical tips and product information. Ask3Com CardBoard provide software updates, drivers, technical tips, and product information.

  • Page 72: Appendix A Using The Configuration And Diagnostic Program

    Using the Configuration and Diagnostic Program A-1 Appendix A Using the Configuration and Diagnostic Program Using the Menus You can use the keyboard (function keys or speed keys) or a mouse to access the command buttons. Each access method is discussed in this appendix. The Configuration and Diagnostic Program is arranged in the following hierarchy (see Figure A-1): Configuration...

  • Page 73: Using The Keyboard

    Using the Configuration and Diagnostic Program Using the Keyboard The following table describes the keys to use with the Configuration and Diagnostic Program. Table A-1. Definition of Keys Definition Arrow Keys Let you scroll through a list of menu items or a list box.

  • Page 74: Using The Speed Keys

    Using the Configuration and Diagnostic Program A-3 Table A-1. Definition of Keys (continued) Definition [PgDn] Moves the cursor down one screen. [PgUp] Moves the cursor up one screen. [Shift]+[Tab] Moves the cursor backward through the fields in a dialog box. [Space Bar] Inserts or removes a check from a checkbox.

  • Page 75: Choosing A Menu Item

    Using the Configuration and Diagnostic Program Choosing a Menu Item Listed below are the menu items in the Configuration and Diagnostic Program. Each menu item is explained in the help screens. Press [F1], tab to the <Index> command button, and press [Enter] to see the list of help screens included in the program.

  • Page 76: Using The File Options

    Using the Configuration and Diagnostic Program A-5 Table A-2. Definition of Menu Items (continued) Menu Menu Item View Adapter Information Adapter Statistics Select Select Adapter Using the File Options The File Options are located in three separate dialog boxes under the menu items Configure Adapter, Run Tests, and Test Setup.

  • Page 77: Help

    Using the Configuration and Diagnostic Program Help If you need additional information about any item in the diagnostic program, press [F1] to display the help screen. Use the [PgDn] and [PgUp] keys or the arrow keys to scroll through the help screens. Tab to the <Index>...

  • Page 78: Exiting The Program

    Using the Configuration and Diagnostic Program A-7 Exiting the Program To exit a dialog box, press [Esc]. To exit the program, choose Exit from the Quit menu or press [F3]. Using the Command Line There are two ways to configure and test the 3C529 adapter: Automatically, from the menu program, by selecting the options in the Configuration and Diagnostic...
  • Page 79 Using the Configuration and Diagnostic Program To configure and test the 3C529 adapter from the command line, follow these steps: 1. Exit the Configuration and Diagnostic Program. 2. At the system prompt for the drive containing the Configuration and Diagnostic Program, type: 3C5X9CFG [command keyword] [parameter list] You can get help information for specific commands such as RUN by typing HELP, then the command.

  • Page 80: Command Line Keywords

    Using the Configuration and Diagnostic Program A-9 Command Line Keywords You can use the first two characters of any command or parameter as a shortcut. For example, 3C5X9CFG HE RU means 3C5X9CFG HELP RUN. The command keywords and parameters are not case-sensitive. A more detailed description of these parameters is contained in the on-line help file.

  • Page 81: Appendix B Specifications

    Appendix B Specifications Listed below are the specifications for the 3C529 and 3C529-TP adapters. Network Interface 3C529 adapter: 3C529-TP adapter: Physical Dimensions Length: Width: Environmental Operating Range Operating temperature: 0˚ to 70˚ C (32˚ to 158˚ F) Humidity: Power Requirements Operating voltage: Mean Time Between Failures (hours calculated) 3C529 adapter:...
  • Page 82 Specifications Cable Requirements To remain compliant with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to these devices. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.

  • Page 83: Appendix C Error Messages

    Error Messages C-1 Appendix C Error Messages This appendix lists in alphabetical order the EtherDisk diskette on- line error messages. The text of each error message suggests possible causes of the error condition and gives the appropriate remedy in most cases. If error conditions persist, refer to Chapter 6, “Troubleshooting.”...
  • Page 84 Error Messages Either there is no boot PROM installed on the adapter or the selected boot PROM base address is being used by another device or software program installed by the computer. Do you want to save the configuration anyway? The adapter’s I/O base address, interrupt request level, and transceiver type have been successfully selected with Auto Configure.
  • Page 85 3. Don’t use PC Turbo for Fast mode. Unable to locate the echo server. The request to locate has timed out. Make sure you have set up a second 3Com node as an echo server, and it is set up properly.
  • Page 86 Use a later version of the Configuration and Diagnostic Program to take advantage of all the features on this adapter. Please obtain the latest version from your 3Com supplier. You are about to exit, but your new adapter configuration has not been saved.

  • Page 87: Appendix D Technical Support

    Technical Support This appendix explains how to obtain worldwide support for 3Com adapters and software. On-line Product Support 3Com offers worldwide product support 24 hours a day, seven days a week, through automated on-line systems. CardBoard Bulletin Board Service CardBoard is 3Com’s menu-driven bulletin board service.

  • Page 88: 3Comfacts Automated Fax Service

    Automated Fax Service 3Com’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, seven days a week. Within this service you may choose to access CardFacts for adapter information or NetFacts network system product information.

  • Page 89: Ask3Com On-Line Service

    Local access to 3Com’s fax system is available within the following countries using the numbers listed below: Denmark 800 17319 Finland 98 001 4444 France 05 90 81 58 Germany 0130 81 80 63 Italy 1678 99085 Netherlands 06 0228049...

  • Page 90: 3Com Documentation On Cd-Rom

    U.S. and Canada Call the following number to locate your local 3Com sales office: U.S. (1) (800) NET-3Com The 3Com sales office will refer you to the nearest 3Com authorized service partner.

  • Page 91: Outside The U.s. And Canada

    Outside the U.S. and Canada To locate a 3Com authorized service partner near you, contact your local 3Com sales office. Australia (61) 2 959 3020 Belgium/Netherlands (31) 3402 55033 Brazil 55 11 530 2318 France (33) 1 698 66800 Germany...

  • Page 92: Returning Products For Repair

    Technical Support Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization number (RMA). A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.
  • Page 93 3-6 specifications, B-1 troubleshooting, 6-1, 6-14 unpacking, 1, 1-1 3C529.SET file, 3-5 3ComFacts, D-2 3Com sales offices, D-4, D-5 3Com Technical Support, D-1 3Install, 10, 5-4 3+Open, multiple adapters, 5-7 Index 1 Adapter Configuration dialog box, Adapter Configuration Error, 4, 2-1...
  • Page 94 Index cable default software settings, 8, 4-1 FCC requirements, B-2 recommended, 6-12 thick coaxial (AUI), connecting to, 4-6, 4-8 thin coaxial, connecting to, 4-2, 4-3 twisted-pair, connecting to, 4-4, 4-5 CardBoard, D-1 CardFacts, D-2 check box, A-6 command buttons, A-6 command line keywords, A-9 CompuServe, D-3 configuration...
  • Page 95 FCC cable requirements, B-2 fax service (CardFacts), D-2 File Options, A-5 load, A-5 print, A-5 save, 3-5, A-5 function keys, defined, A-2 Group 1 tests defined, 6-1 starting, 6-4 Group 2 test defined, 6-1 setting up, 6-8 troubleshooting, 6-12 Group 3 test defined, 6-1 echo server, 6-10 running, 6-11...
  • Page 96 Index maximum modem speed, 3-5 default, 7, 3-5 defined, 3-6 mean time between failures (MTBF), B-1 memory managers, 6-1 menu hierarchy, A-1 menu items Install Configure Adapter, A-4 Quit About, A-4 Command Line Help, A-4, A-8, A-9 Driver Installation Help, Exit, A-4, A-7 Select Select Adapter, A-5...
  • Page 97 on-board transceiver BNC, 8, 4-2 RJ-45, 8, 4-4 on-line help, A-6, A-8 [F1], A-2, A-6, A-7 index, A-6 on-line technical services 3ComFacts CardFacts, D-2 NetFacts, D-2 Ask3Com, D-2 CardBoard BBS, D-1 on-screen command help, A-8 option settings, 3-5, 3-6 OS/2 client, 3-5, 3-6 physical dimensions, B-1 power requirements, B-1 print help file, A-7...
  • Page 98 Index T (continued) transceiver default software setting, 8, 4-1 external, 8, 2-3, 4-6, 4-9 on-board BNC, 8, 4-2 RJ-45, 8, 4-2, 4-4 transceiver type, 6, 8, 2-3 troubleshooting, 6-1 hardware, 6-14 software, 6-15 tips, 6-11 twisted pair, 8, 4-4 unpacking adapter, 1, 1-1 Windows, 3-5, 3-6 Zoom command button, 6-8...

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Etherlink iii

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