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Non-IE Browsers Support, Clientless Mode
10.4
MIP supports a clientless mode for use with Firefox, Chrome, Edge, and Safari browsers. Clientless
mode allows you to avoid installing the Active-X player. MIP uses the Silverlight player when you use
Firefox and HTML5 with Chrome/Edge/Safari. Note that MIP support for the Safari browser only when
using Safari on the Mac OS. MIP does not support Safari on Windows.
MIP ActiveX Media Player
10.5
When using IE to access MIP a customized ActiveX media player is required.
10.5.1
Installing the Media Player
When using IE, the first time your computer connects to MIP you will be asked to install the ActiveX
media player. This should take approximately 30 seconds.
Media Player installation requires Administrator Rights on your PC
Accept the warning by clicking Allow. MIP will launch the Observer Media Player Setup Wizard.
AG-7.2.B1-092414 • Restricted - customer use only
Figure: Request to Install Media Player
TECH TIP
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