Encoder Fault Corrective Actions; Monitor Live Media Streams; Checking Memory And Cpu Utilization - Verizon Volicon MIP Admin Manual

Encoder Fault Corrective Actions

12.2.1
If the issue is due to the source media not being present, try to resolve it with the responsible party.
(Note the corresponding Probe server name and address through Central Config
Otherwise, if the Encoder still is in red status, it could be a stopped Encoder.
restarted using Probe Manager.

Monitor Live Media Streams

12.2.2
To verify encoder status open the channel viewer in <Live> mode. If the encoder is operating
normally the real time program will be displayed. If not, MIP will pop up an error message at the top
of the viewer.

Checking Memory and CPU Utilization

12.2.3
To check memory and CPU utilization, Log into the server. Open the system "Task manager" by right
clicking on the task bar of a server desktop. Select the "Performance" tab and examine the "CPU
Usage" and the "Physical Memory" usage. These values should be under control, but if for some
rare reason the CPU usage or memory usage is too high, contact MIP Customer Support to report it
and for suggestions on how to proceed.
AG-7.2.B1-092414 • Restricted - customer use only
Figure: Playing Live Stream
122
Encoders).
Probe must be