Modem Problems; Problems With The Dvd-Rom Or Multi-Function Drive - Toshiba S1 User Manual

Modem problems

The modem dials the line but does not connect, or
cannot maintain the connection.
You may be connected to a noisy telephone line. To check
this, connect an ordinary telephone to the telephone line and
try placing a phone call. If you hear an unusual amount of
noise or static, try connecting the modem to a different
telephone line or connecting at a later time.
There may be an incorrect setting in the communications
software. Refer to the communications software
documentation to customize the modem settings.
The modem will not receive or transmit properly.
Make sure the RJ-11 cable (the one that goes from the
modem to the telephone line) is firmly connected to the
modem's RJ-11 jack and the telephone line socket.
Check the serial port settings to make sure the hardware and
software are referring to the same COM port.
Check the communications parameters (baud rate, parity, data
bits, and stop bits) specified in the communications program.
The modem is on, configured properly, and still will not
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone
handset to the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.

Problems with the DVD-ROM or multi-function drive

You cannot access a disc in the drive.
Make sure the tray which holds the CD-ROM or DVD-ROM
is closed properly. Press gently until it clicks into place.
Troubleshooting Guide
Resolving a hardware conflict
199