Modem Problems - Toshiba Portege 2010 User Manual

Modem problems

This section lists common modem problems:
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is
firmly connected to the computer's modem port and the
telephone line jack.
Check the port settings to make sure the hardware and
software are referring to the same COM port. See
"Determining the COM port" on page
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications
program. It should be set up to transmit at 300, 1200, 2400,
4800, 9600, 19200, 38400, 57600, 115,200 bps (bits per
second) or higher. Refer to the program's documentation and
the modem manual for information on how to change these
settings.
TECHNICAL NOTE: Disable Call Waiting before you connect
through the modem. Call Waiting interrupts data transmission.
The modem is on, set up properly and still will not
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone
handset to the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
If Something Goes Wrong
Resolving a hardware conflict
171
115.