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Related Manuals for Citizen PROXIMITY
Summary of Contents for Citizen PROXIMITY
- Page 1 Proximity FAQ Version 2.5.3 September 2014 Page 1...
- Page 2 Proximity FAQ 1) Which iPhone® is compatible with the Proximity Due to the Bluetooth® technology required, (BLE 4.0 App and watch? and above), The Proximity watch and App integrate with the iPhone® 4S and higher. 2) What are the minimum specifications needed to iPhone®...
- Page 3 7) Which iPhone® 5C models are compatible with From the back of your iPhone®, the model number Proxmity and the Proximity App? will reflect: note: your Proximity must have firmware v1.1 or A1456 higher installed. We recommend firmware v2.5 in A1507 conjunction with Proximty App v2.5...
- Page 4 4S and higher. Previous versions of the iPhone® do not feature Bluetooth® 4.0 technology. 12) Where can I get the Proximity App v1.0 to v2.0? The Proximity App v1.0 to v2.0 is available from the What is it called in the Apple® App store? Apple®...
- Page 5 17) What is the E-mail Alert feature? notify you of a new e-mail. When this feature is turned ‘ON’ in the Proximity App, and there is an active Bluetooth® connection between your watch and iPhone®, the watch will vibrate and the second hand will rotate to the 10:00 position.
- Page 6 23) I have a POP3 e-mail account. Will the At this time, the Proximity App is not able to Proximity App work with my e-mail provider? recognize POP3 type e-mail accounts. You must have an IMAP e-mail service.
- Page 7 You may need to swipe right or left, depending on how many apps are currently running. Tap and hold the Proximity App icon. A "-" sign in a red circle will appear. Tap on the "-" sign to close the App.
- Page 8 Proximity FAQ 27) (continued) I cannot reconnect the Bluetooth® continued from previous page connection between my watch and the Proximity App after airplane mode. Swipe right to turn “Scan” to ‘ON’ . Referring to your Proximity watch, press and release the upper right button (this is the shortcut to initiate the reconnect process).
- Page 9 Bluetooth® device being connected. 34) How do I get the Proximity App? The free of charge Proximity App is available from the Apple® App Store on your iPhone® or from iTunes on your computer. Search for “Citizen Eco-Drive Proximity.
- Page 10 Scroll to e-mail accounts. Choose ‘ON’ or ‘OFF’ for each e-mail account you have entered. Note, if you have only one e-mail account in the Proximity App, you still need to choose ‘ON’ or ‘OFF’ . 39) What is IMAP? This is known as: "Internet Message Access Protocol".
- Page 11 Proximity FAQ 44) I cannot reconnect the Bluetooth® connection Be sure the Proximity App is running and you are between my watch and iPhone® by pressing and not in the calendar (CAL) or chronograph (CHR) releasing the upper right button. My second hand mode.
- Page 12 55) Can I change the tone played when I use iPhone® No, this cannot be changed. search with my compatible iPhone®? 56) How do I pair my Proximity watch with App v20 On your compatible iPhone®, first be sure your and my compatible iPhone®? Bluetooth®...
- Page 13 Proximity FAQ 57) How do I delete a previously paired Proximity "This is done through Bluetooth® settings on your watch from my compatible iPhone®? iPhone®. If you have an iPhone® 4S operating on iOS 5: Tap on ‘Settings’ . Tap on ‘General’ .
- Page 14 Now, open the Proximity App and turn ‘SCAN’ to on. Press and release the upper right button to initiate a reconnect sequence. 61) Do I have to pair my Proximity watch with my Under normal circumstances, once paired simply iPhone® every day? reconnect your watch with your compatible iPhone®.
- Page 15 In general, using features in any App, including the life? Proximity App may affect battery life. 64) I cannot connect my proximity watch to my Be sure you are using a compatible iPhone® (iPhone® iPhone®. or higher, or iPhone® 4S).
- Page 16 Proximity App. 71) Why is the time on my Proximity watch not the There may be time differences between various same as on other watches? cellular carriers if you are updating your time via automatic time sync.
- Page 17 74) I don't have iTunes on my computer. How do I You may get the free Proximity App directly from get the Proximity App? the Apple® App store on your iPhone®. A computer connection is not needed.
- Page 18 Proximity FAQ 81) Do you have interactive instructions for my Interactive setting instructions are available on our Proximity watch like you do for some of your other U.S. website at www.citizenwatch.com. Click on watches? the Support link at the top of our main page. On the setting instructions page, search for movement caliber W760.
- Page 19 94) What is the difference between ‘TME’ and ‘CT’ The ‘TME’ or time mode is for setting or during modes? After the phone has been paired, they seem every day wear to show the time on your Proximity to have the same functionality. Should I leave my watch.
- Page 20 At this time, the Proximity watch with movement 96) Is it possible to pair Proximity to an Android or caliber W760 is connectable to the iPhone® 4S and Windows Phone device? higher only.
- Page 21 104) Why do I have to enter e-mail information The Proximity App v2.0 is not able to interact with into the Proximity App v2.0? I already have this the built in Apple® e-mail client or any third party information in the Apple®...
- Page 22 IMAP type e-mail account. You can still use other features of the Proximity App and watch. App v2.5 and Firmware v2.5 enables emails through the built in IOS email App. .
- Page 23 116) How do I adjust the time for Daylight If you have an active Bluetooth® connection between Savings Time? your Proximity watch and iPhone®, and the iPhone® is set for automatic updating AND the Proximity Multi-Function Hand App time/date sync feature is set to ‘ON’ , your watch Upper Right Button will automatically update.
- Page 24 “wrong” iPhone®. How do I ensure each Proximity watch is paired to the “correct” iPhone®? Be sure that only one Proximity watch and one iPhone® is being paired at any given time. There is no method for the Proximity watch or iPhone® to determine a pairing priority.
- Page 25 When first installing the Proximity App you me to change the setting. Why? are asked if you want to allow the Proximity App to access your calendar. If you answer no and then later decide you want to use Schedule Notification or have...
- Page 26 126) I am trying to set up my iCloud e-mail account When setting up an iCloud account in the Proximity through the “other, but keep getting a message App, be sure you enter only the part of your e-mail “cannot get mail. user name or password cannot preceding the “@icloud.com”.
- Page 27 Connect” in the Proximity App and a Bluetooth® reconnection never occurs. How do I reconnect? Press and hold the Proximity App until a “-” symbol appears Tap on the “-” symbol to close the App, Press and release the home button on your iPhone to return to the home screen Tap on the ‘Settings’...
- Page 28 Connect” in the Proximity App and a Bluetooth® reconnection never occurs. How do I reconnect? You should now see ‘Proximity Connect’ on your Proximity App and the hand at the 2:00 sub dial on your watch should now be indicating between 1:00 and 6:00.
- Page 29 Proximity watch. 131) I typically leave the Proximity App running all When the Bluetooth radio is turned off, the SCAN the time. I notice when I put my iPhone® in airplane feature of the Proximity App is automatically turned mode, I have to open the App and turn “SCAN”...
- Page 30 Proximity FAQ 133) Must I upgrade the firmware in my Proximity If you continue to use iOS5 or iOS6, firmware watch? upgrading is not required to maintain Bluetooth® functionality. If you upgrade to iOS7 or higher, or purchase a new iPhone®...
- Page 31 135) What is new in firmware v2.0? Firmware v2.0 prepares your Proximity watch for future firmware updates via the Bluetooth® connection and an updated Proximity App due March 2014. It also prevents “double pairing” of the Proximity watch and iPhone.
- Page 32 How do I upgrade to firmware v2.5? Please refer to the guide starting at page 38 141) Is there a user guide for Proximity App v2.5? 142) I am trying to use the “iPhone Search” feature If the volume on your iPhone is low or on “mute”, with iO7 or higher and Proximity App version 2.5...
- Page 33 Proximity FAQ 146) I have Proximity App v2.5 installed and do not Be sure you have Notification preferences enabled receive Proximity Notificatons in the iOS message in both the Proximity App and iOS Notification App. Why? center for messages. If you have an active Message “conversation”, a Proximity notification will not be generated.
- Page 34 Proximity FAQ 150) Can I use Proximity App v1.x and v2.5 at the Running different versions of the Proximity App same time? concurrently will cause the your Proximity watch to not properly communicate with your iPhone. It is important to only install and use the proper app for your firmware version.
- Page 35 Proximity FAQ Version 2.5.3 Updated September 2014 Page 35...
- Page 36 Your Proximity watch must be running firmware v2.0 or higher and your iPhone must be on iOS 7 (7.04 or higher) or iOS 8 to self-upgrade to firmware v2.5 through Proximity App v2.5. Proximity Firmware v2.5 and Proximity App v2.5 is compatible with iOS 7 (7.04 or higher) or iOS 8 only.
- Page 37 Press and hold the upper right button for 7 to 8 seconds until the second hand makes a full revolution. 4) Delete the original Proximity App from your iPhone® (white icon): a) Tap and hold the Proximity App icon until an ‘X’ appears in the upper left corner. b) Tap on the to delete the Proximity App.
- Page 38 11) Push the crown in one click. If your watch is already in ‘PR’ mode, pull the crown out one click, then push back in. When your Proximity watch connects, a notification confirming current firmware and new firmware will show as available. Tap on ‘Yes’: 12) A caution message will show advising you to place your watch near your iPhone®...
- Page 39 STEPS FOR FIRMWARE UPDATING (cont’d) 14) At this time, the Proximity App measures the power reserve (voltage) of the watch. If the voltage is not high enough to continue, you will see a message advising you to charge your watch.
- Page 40 26) Pull the crown out one click and rotate to move the mode hand to ‘TME’ mode. 27) Push the crown in one click to the closed position next to the case. You may now use your Proximity watch updated to firmware v2.5 with the Proximity App v2.5.
- Page 41 User Guide March 1, 2014 Proximity App v2.5 Main Screen Page 1 Proximity Notification Screen Page 2 Setting the Proximity App preferences in the iPhone® Notification Center Page 3 Setting iPhone® Notification Center Pages 4 - 6 Preferences Time Sync Feature...
- Page 42 The App Main Screen Each time you open the Proximity App v2.5, the screen will gray out for approximately 12 - 15 seconds, depending on your iPhone® and running applications. The Proximity App is verifying App and the iPhone® notification center settings.
- Page 43 Apps. Third party Apps or other Apps are not supported. If you do not have an active Bluetooth® connection when changing Proximity App notification preferences, you will get a message that changes will occur the next time your Proximity watch is connected to your iPhone®. page 2...
- Page 44 In order to receive iPhone® Search and Link Loss notifications on your iPhone® screen, you must ensure your Proximity App Notification Center preferences ‘ A lert Style’ are set to ‘Banner’ or ‘ A lert’ . If you do not wish to see these notifications, set the ‘...
- Page 45 Setting iPhone® Notification Center Preferences In addition to setting the Proximity App notification preferences, you must set notification preferences in the iPhone® notification center for Phone, Mail, Messages, Calendar, Reminders, FaceTime®, Facebook®, Facebook Messenger® and Twitter®. Note: Facebook® Inc. and Twitter® Inc. Apps must be installed for Facebook®, Facebook Messenger®...
- Page 46 The alert type does not matter for Proximity Notifications If ‘show in notification center’ is not enabled (green) , your Proximity watch will not receive notifications even if enabled in the Proximity App. 6) Tap on ‘Mail’ at the top of the screen: 7) Repeat as desired for each email account.
- Page 47 When changing time zones on your iPhone® or a time update is received on your iPhone®, it may take a few seconds for the new time and date information to be sent to your Proximity watch. Please note that the time on your iPhone®...
- Page 48 4) If your Notification Center preference alert styles for the Proximity App are set to ‘Banner’ or ‘ A lert’ , a visible message will appear on your iPhone® briefly. If you have your iPhone® notification center preferences for your Proximity App set to “none”, a visible que will not be shown on your iPhone®.
- Page 49 If your Proximity watch firmware has not been updated from v2.0 to v2.5, refer to the firmware update guide on pages 11-15. If your Proximity watch is on firmware v1.0 or 1.1, contact Citizen for assistance in upgrading your firmware.
- Page 50 6) Pull the crown out one click and rotate the crown to move the mode hand to ‘PR’ mode: 7) Push back in one click. This activates the pairing process. Your Eco-Drive Proximity device will show in the iPhone® Bluetooth® devices with a status of ‘not paired’ to the right: 8) Tap on ‘Eco-Drive Proximity’...
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Page 51: Known Limitations
If pairing with multiple devices you will need to delete the pairing information in the Bluetooth® settings on the device as well as on the Proximity watch, then pair again. This will need to be done every time you switch devices.