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146) I have Proximity App v2.5 installed and do not
receive Proximity Notificatons in the iOS message
App. Why?
147) I have a third party email and messaging app
installed. I have Proxmity notifications enabled,
as well as iOS Notifiction center enabled for these
Apps. Why don't I receive notifications?
148) I have Proximity App v2.5 installed and do
not receive Proximity Notifications for Facebook,
Facebook Messenger and Twitter. Why?
149) I have Proximity firmware v2.0 and am trying
to self-update to firmware v2.5 but get a message to
contact Citizen. Why?
Proximity FAQ
Be sure you have Notification preferences enabled
in both the Proximity App and iOS Notification
center for messages.
If you have an active Message "conversation", a
Proximity notification will not be generated. This
is because during a "conversation" with the iOS
Message App being actively used, iOS does not
issue a "notification" to the Notification Center,
only an alert (tone and/or vibration depending on
iPhone settings).
Proximity is not compatible with third party
apps other than the official Facebook, Facebook
Mesenger and Twitter issued from the companies
themselves
You must have the official Facebook, Facebook
Messenger and Twitter Apps installed. Third party
apps will not integrate with Proximity.
In addition to having notification preferences set in
both the Proximity app and iOS Notification center,
there are notification preferences that must be set
in the Facebook, Facebook messenger and Twitter
Apps.
Typically, this occurs when there is an active
Bluetooth connection between your Proximity
watch and iPhone through App v1.x.
When self-updating from firmware v2.0 to v2.5,
be sure to delete Proximity App v1.x as well as
anyProximity Bluetooth device(s) on your iPhone
before using Proximity App v2.5 to update your
firmware.
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