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95) Why does my iPhone® frequently lose Bluetooth®
connection to my watch when I put the iPhone® in
my pocket?
96) Is it possible to pair Proximity to an Android or
Windows Phone device?
97) Is it possible to pair Proximity to another iOS
device, for example iPad® or iPod® Touch?
98) If I lose my iPhone®, does this cause an issue
when I get a new one on insurance because it's still
paired to the old iPhone®?
99) Why is my watch out of synch with the atomic
clock? I am synced to my phone time and I thought
cellular time was radio controlled.
100) Will I receive notifications on my watch if my
iPhone® is turned off?
101) Will I receive notifications on my watch if my
iPhone® is in airplane mode?
102) I am seeing a message "Citizen Proximity App"
Cannot be installed on this device. What does this
mean?
Proximity FAQ
Bluetooth® signals may become blocked when the
iPhone® or your watch is obstructed. This can
happen when the phone is placed in a back pocket,
when your watch is covered with your arm or hand,
etc.
At this time, the Proximity watch with movement
caliber W760 is connectable to the iPhone® 4S and
higher only.
The Proximity App can be installed only to a
compatible iPhone®. As such, the Proximity watch
can be paired to a compatible iPhone® only.
After downloading and installing the Proximity App
to your new compatible iPhone®, you would simply
need to pair your watch with your new iPhone® 4S
or higher.
The time on your cellular phone is dependent on the
time transmitted by your cellular provider. This is a
question that only your cellular provider can answer.
Your compatible iPhone® must be turned 'ON' and
there must be an active Bluetooth® connection
between your watch and iPhone®. When your
iPhone® is turned off, in airplane mode, or the
Bluetooth® feature is turned off on your iPhone®, a
Bluetooth® connection is not possible.
Your compatible iPhone® must be turned 'ON' and
there must be an active Bluetooth® connection
between your Proximity watch and iPhone®. When
your iPhone® is turned 'OFF' , in airplane mode,
or the Bluetooth® feature is turned 'OFF' on your
iPhone®, a Bluetooth® connection is not possible.
The Proximity App checks for Bluetooth® 4.0
technology upon installation. This technology is
featured on the iPhone® 4S and higher. Other iOS
devices may also have this technology, but the App
is designed to install on the iPhone® 4S and higher
only.
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