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Citizen PROXIMITY Faq page 26

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126) I am trying to set up my iCloud e-mail account
through the "other, but keep getting a message
"cannot get mail. user name or password cannot
be verified". I have verified the information I am
entering is correct. What am I doing wrong?
127) I am trying to set up an "other" type of IMAP
e-mail address for my company Microsoft Exchange
Server IMAP, but keep getting a message "cannot
get mail. user name or password cannot be verified".
I have verified the information I am entering is
correct. What am I doing wrong?
128) I am trying to set up an "other" type of IMAP
e-mail address for my company Microsoft Exchange
Server IMAP, but keep getting a message "cannot
get mail. user name or password cannot be verified".
I have verified the information I am entering is
correct. What am I doing wrong?
When setting up an iCloud account in the Proximity
App, be sure you enter only the part of your e-mail
preceding the "@icloud.com". As an example for an
e-mail such as "myicloudaccount@icloud.com", the
correct entries would be:
User Name = myicloudaccount
Password = your secret password
Description - any description you choose
IMAP Server = imap.mail.me.com
Server Port = 993
If your iCloud account ends in "me.com", such
as myicloudaccount@me.com, you would include the
@me.com. Example:
User Name = myicloudaccount@me.com
Password = your secret password
Description - any description you choose
IMAP Server = imap.mail.me.com
Server Port = 993
The Proximity App does not support interaction with
Microsoft Exchange server emails. The Microsoft
Exchange Server communicates via the MAPI
email format (messaging application programming
interface). The Proximity App will only work
with IMAP email clients (internet message access
protocol).
Some IMAP email services use port 143 in addition to
port 993. Enter port 143 and try again.
Page 26

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