Warranty; Contacting Enttec; Getting Support - Enttec DMX USB PRO User Manual

Warranty

ENTTEC warrants that the product that it manufactures will be
free from defects in materials and workmanship for a period of one
year from the date of shipment from an authorised ENTTEC
wholesaler. If the device proves defective within the warranty
period, ENTTEC will repair or replace at its sole discretion, the
defective hardware. If the failure is due to an operator error, the
user accepts the responsibility to pay any costs incurred in the
diagnosis of the hardware, parts or shipping from our service
facility.
ENTTEC makes no warranty of any kind, express or implied,
including without limitation the implied warranties of
merchantability and fitness for a particular purpose. In no
event shall ENTTEC be liable for indirect, special or
consequential damages.
Opening the case of the unit voids the warranty as described
above.

Contacting ENTTEC

Email:
Telephone:
Facsimile:
Postal Address:

Getting Support

If you require support for the DMX USB PRO or the Driver
software, please visit the Support area of our website at
www.enttec.com. There you can fill out a support request ticket for
prompt assistance with your enquiry.
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contact@enttec.com
+61 3 9819 2433 GMT+10
+61 3 9819 2733
ENTTEC Pty Ltd
PO Box 282
Kew
Vic 3101 Australia