Problems With The Modem; Problems With The Lan Interface; Troubleshooting A Wan Port Connection; Troubleshooting The Lan Interface - ZyXEL Communications ZyXEL Prestige 100WH User Manual

Prestige 100WH Internet Access Router

11.2 Problems With the Modem

Table 11-2.

Troubleshooting a WAN Port Connection

Symptoms
No modem/TA lights are on while
placing a call

11.3 Problems with the LAN Interface

Table 11-3.

Troubleshooting the LAN Interface

Symptoms
Can't ping a station on the LAN
Chapter 11 Troubleshooting
11-2
Corrective Action
Check if the modem/TA is properly connected to the wall
jack.
Corrective Action
Check if the LAN LED on the front panel of your Prestige is
on. If it is off, then check the cable connecting your Prestige
to that station.
Verify that the IP address and the subnet mask in Menu 3.2
are valid for that LAN.