Software Loading Failure; Symptom; Solution - H3C WX1800H Series Installation Manual

Software loading failure

Symptom

The device fails to load software.

Solution

To resolve the problem:
Verify that the physical ports are connected securely and correctly. If a port is not connected
1.
securely, reconnect the port and make sure the connections are correct.
View the software loading process displayed on the HyperTerminal to check for errors. If an
2.
error exists, correct the error.
For example, check for the following errors that might occur:
You used XMODEM to load software and set a baud rate other than 9600 bps, but you have
not reset the baud rate for the HyperTerminal.
You used TFTP to load software and entered an incorrect IP address, software name, or
TFTP serve path.
You used FTP to load software and entered an incorrect IP address, software name,
username, or password.
If the problem persists, contact H3C Support.
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