Use Advanced Options; Windows Automatic Recovery; Create And Use A Recovery Usb Device - Lenovo ThinkSmart Hub User Manual

2. In the Reset this PC section, click Get started.
3. click Remove everything to reset your hub.

Use advanced options

1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.
2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.
3. Select a preferred option, and then follow the on-screen instructions.

Windows automatic recovery

Note: Ensure that your hub is connected to ac power during the recovery process.
The Windows recovery environment on your hub operates independently from the Windows 10 operating
system. It enables you to recover or repair the operating system even if the Windows 10 operating system
fails to start.
After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then,
you can choose repair and recovery options by following the on-screen instructions.

Create and use a recovery USB device

It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows
recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the
preinstalled Windows recovery programs are damaged. If you did not create a recovery USB drive as a
precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.
For a list of the Lenovo Support phone numbers for your country or region, go to:
https://smartsupport.lenovo.com/supportphonelist
Create a recovery USB drive
Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
1. Ensure that your hub is connected to ac power.
2. Prepare a USB drive with capacity of at least 16 GB. The actual USB capacity required depends on the
size of the recovery image.
3. Connect the prepared USB drive to the hub.
4. Type recovery in the search box. Then, click Create a recovery drive.
5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.
6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.
Use the recovery USB drive
If your hub cannot be started, go to Chapter 8 "Help and support" on page 29 first to try to solve the problem
by yourself. If the problem persists, use the recovery USB drive to recover your hub.
1. Ensure that your hub is connected to ac power.
2. Connect the recovery USB drive to the hub.
3. Turn on or restart the hub. When the logo screen is displayed, press F12. The Boot Menu window opens.
4. Select the recovery USB drive as the boot device.
5. Click Troubleshoot to display optional recovery solutions.
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ThinkSmart Hub User Guide