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Xerox Phaser, DocuPrint N Series Product Reference Manual page 99

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Services
Giving Customers the Right Advice
Buy your Agreement now — don't wait until
the warranty ends!
• Advance purchase saves money—5% to
30% depending on the model type
• "New printer" Agreement pricing is
available for a limited time only
• Forgetting to purchase a Service
Agreement before existing coverage
expires results in vulnerability (the
potential for an expensive and
inconvenient "time and material" repair)
Why multi-year Agreements are best
• SAVINGS—up to 30% annualized!
• Protects against future price increases
• Eliminates the administrative hassle of
renewing
• Provides long-term insurance against the
unexpected
Later may be too late
• If a printer is no longer under the original
product warranty and is not covered by a
Xerox Service Agreement, it must be in
good working order to qualify for coverage
• Waiting for a failure before getting
protection doesn't work
Why Service Agreements are Worth Your Time!
More revenue/profit
• Multiplies your sales effort (with virtually
no additional selling effort)
• Boosts your average gross margins
• Brings in ongoing revenue through
renewals
• Doesn't require up-front investment
or inventory costs
125
Total Satisfaction Services
Stronger account management
• Helps create lasting customer relationships
• Enhances your credibility as a total
solutions consultant
• Generates repeat sales of supplies
Extremely satisfied customers
• Produces repeat and referral printer sales
for you
• Transforms customer crises into solvable
situations
• Ensures security in terms of printer care
Other Service Offerings
On-Site Installation
• Service provided by a factory-trained
Xerox technician
• Available for purchase through you
Express Exchange
• Overnight product replacement for the
Phaser 140 only
• Available exclusively from Xerox
For more information
For a complete, up-to-date listing of services
products and prices, visit Xerox' Reseller
Web site at
www.tektronix.xerox.com/resellers/
and select "Price Lists."
SM

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