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Xerox FREEFLOW 701P25032 System Manual

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Print Server version 6.0
April 2007
Xerox FreeFlow

Print Server

System Guide


Table of Contents

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  Summary of Contents for Xerox FREEFLOW 701P25032

  • Page 1: Print Server

    Print Server version 6.0 April 2007 Xerox FreeFlow Print Server ® System Guide 701P25032...
  • Page 2 This product includes software developed by the JDOM Project ( This product includes software developed by the Jaxen Project ( iGen3® is a registered trademark of Xerox Corporation in the US and/or other countries. Xerox®, FreeFlow®, and SmartPress™ are the trademarks of or licensed to XEROX CORPORATION.
  • Page 3: Table Of Contents

    Network filing configuration ..........1-15 LP/LPR compatibility with Xerox FreeFlow Print Server ..... . . 1-15 NPS lp-o and lpr-c .
  • Page 4 Ta b le of c o nt e nts Frequently asked questions ........... . .2-4 Troubleshooting .
  • Page 5 Billable events ............6-9 Xerox billable events include the following: ......6-9 Billable events do not include the following: .
  • Page 6 Restore password ..........7-11 Restart Xerox FreeFlow Print Server software without rebooting ....7-12 Productivity and performance problems .
  • Page 7: Introduction

    Print Server for printing systems. ® This guide is intended for network and system administrators responsible for setting up and maintaining Xerox printers with Xerox FreeFlow Print Server software. System administrators should have an understanding of the Sun workstation, a familiarity with Solaris, and with basic UNIX commands.
  • Page 8: Customer Support

    NOTE: This is an example of a note. To place a customer service call, dial the direct TTY number for assistance. The number is 1-800-735-2988. For additional assistance, dial the following numbers: • Service and software support: 1-800-821-2797 • Xerox documentation and software services: 1-800-327-9753 System Guide...
  • Page 9: Gateway And Network Configuration

    Xerox FreeFlow Print Server. IP settings, network speed, and name service among other settings can be handled easily and quickly. This section of the guide describes how to use the Xerox FreeFlow Print Server interface for the following gateways: •...
  • Page 10: Job Definition Format (Jdf)

    Receive JDF Job Tickets from Hot Folder Process JDF Job Tickets 1- 2 This release of the Xerox FreeFlow new JDF Gateway. The JDF is a job ticket and workflow specification language. It provides the means to describe print jobs.
  • Page 11: Submit Data Files To Freeflow Print Server

    Submit Data Files to FreeFlow Print Server Updates and Outputs JDF Job Tickets: Processes invalid syntax/value JDF Job Tickets System Guide Gateway and Network Configuration The JDFGW converts the CPSS representation of job attributes to the FreeFlow Print Server representation and submits data files along with these job attributes to the Print Server for printing.
  • Page 12: Jdf Workflow Example

    Gateway and Network Configuration JDF Workflow Example JDF Gateway Considerations 1- 4 Select clear fault to print this job or Cancel job and resubmit 1. User enables "hot folder" for the queue in the FreeFlow Print Server. 2. FreeFlow Print Server UI creates an associate Hot Folder for the queue.
  • Page 13: Troubleshooting Jdf Gateway

    3. Upon a new restart of FreeFlow Print Server or new restart of JDFGW, the JDFGW log shows: 2006.06.06 16:27:07 INFO init [thread-10] Gateway Running on http://[server IP address will appear] To indicate that JDFGW is running and now ready to process JDF tickets.
  • Page 14: Additional Features Supported In Snmp

    Xerox CentreWare (UNIX, XP) NOTE: The SNMP manager (for example, HP OpenView) may have a number of requests into the Xerox FreeFlow Print Server for information. The requested information may not be among the supported data sets on the Print Server. When this occurs, the SNMP client/manager displays “no value...etc".
  • Page 15: Changing Attributes Support

    For additional information on attributes, MIBs, and localization, see device profiles. The Xerox FreeFlow Print Server SNMP MIB files use the Xerox Common Management Interface (XCMI) version 4.0. The following list indicates the MIB files included for this version of the Print Server software: •...
  • Page 16 - Printer-MIB (XCMI rev 000818) - except fin tables EROX-GENERAL • 06gentc - X EROX-GENERAL • 07gen - X • 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same as • 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same as 2 • 15prtrxtc - XEROX-PRINTER-EXT- TC • 16prtx - XEROX-PRINTER-EXT-MIB •...
  • Page 17: Automatic Meter Reading (Amr) Support

    • XCMI Service Monitoring MIB, Service Group for Print, Copy and Scan • Xerox General MIB file (uses only the 06gentc and 07gen files) • The xcmGen Base Group NOTE: The other files in Xerox General MIB are not supported.
  • Page 18: Localization Of Text And Units Of Measure

    Gateway and Network Configuration Localization of text and units of measure 1- 1 0 With the Xerox FreeFlow Print Server, SNMP text and units of measure can be independent of the locality selected as part of the Local User Interface (LUI).
  • Page 19 MIB objects. The localization of these objects can only be controlled from the LUI. Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table: Table 1-2...
  • Page 20: Local User Interface (Lui) Mapping To Mib

    The information that is displayed at an SNMP Manager may not always reflect the exact status of a job or printer on the Xerox FreeFlow Print Server Controller. Those Managers that do not support loading of Management Information Bases (MIBs) only displays the printer and job status that they support.
  • Page 21: Netware Gateway Configuration

    “wizard” steps the administrator through the configuration of the Novell Server and the NetWare Printer queues for the Xerox FreeFlow Print Server. If the manual mode is selected, the interface enables manual entry and filtering for the Novell setups and printer queues.
  • Page 22: Dynamic Host Config Protocol (Dhcp)

    3. Provides other configuration information such as printer addresses, time and news servers. The following services are supported by Xerox FreeFlow Print Server software. This network configuration option allows the administrator to enable/disable the WINS service. The text entry option when left blank allows WINS to broadcast the request to the first available WINS server on the network.
  • Page 23: Network Information Services (Nis/Nis+)

    The Print Server now supports the following options. There is support for NPS lp-o and lpr-c options; the lp/lpr options are received by the LPR gateway and mapped to Xerox FreeFlow Print Server attributes. The following NPS lp/lpr options are supported: 1.
  • Page 24 Gateway and Network Configuration 1- 1 6 • C”(collated)” • C”(uncollated)” • C”(copies=<n>)” • C”(drilled)” • C”(format=<pdl>)” (document format) • C”(media=<n>x<m>)” • C”(pr=<n>-<m>)” (pages to print) • C”(size=<n>)” • C”(xshift)” (horizontal image shift) • C”(yshift)” (horizontal side 2 shift) • C”(xshiftback=<n>)”...
  • Page 25: Ethernet Connection Speed

    The need to set a specific speed may occur if a switch is set to a particular speed and does not support automatic negotiation. Under these conditions, the full Xerox FreeFlow Print Server controller may need to be set to the same speed as the switch.
  • Page 26 Gateway and Network Configuration System Guide 1- 1 8...
  • Page 27 • Backup System provides an image or copy of the hard disk, and places this copy into a protected partition on the Xerox FreeFlow Print Server hard drive, SCSI tape drive, or Unix file system. Backup System will copy everything on the disks that it supports.
  • Page 28: When To Backup And Restore A System

    To restore the system disk copy after a catastrophic software, operating system, or other software failure. • To restore the system when the Xerox FreeFlow Print Server or the operating system has been compromised i.e. from a storm or if corrupted by a power surge.
  • Page 29: When To Backup And Restore A Configuration

    When to Backup and Restore a Configuration System Guide The Backup Configuration option allows the Administrator to select all or some of the Xerox FreeFlow Print Server configuration settings to backup and then restore. The backup configuration allows for fast and efficient saving of user settings.
  • Page 30: Restore Configuration

    It is not recommended that jobs be backed up using the Configuration Backup. Use the Print Services feature to save jobs as TIFF or FRF files on the Xerox FreeFlow Print Server controller or on another storage location. Using Print Services saves job ticket information as well as retaining color settings over software upgrades.
  • Page 31 The basic purpose of System Backup and Restore is to save a snapshot of the entire Solaris and Xerox FreeFlow Print Server disk for recovery at a later time. System Backup and Restore is useful for restoring the system quickly after the corruption of the software.
  • Page 32: Troubleshooting

    What does Configuration Backup and Restore actually save? Configuration Backup saves user defined settings only. It does not save operating system or Xerox FreeFlow Print Server software. It does not fix software corruption failures. What does System Backup save? System Backup makes a snapshot or image of the entire disk, including the operating system and Xerox FreeFlow Print Server software.
  • Page 33: Testing The Backup Tape

    Testing the backup tape System Guide the date that the backup was made (for example, backup040402.log). To rename the log, perform the following steps: 1. Open a terminal window and logon as root user 2. Enter pwd to verify that /export/home/xrxusr is the current directory.
  • Page 34: Checking The Tape Drive

    1. If the Xerox FreeFlow Print Server is running, follow the procedures in your customer documentation to shut down and power off the controller. If the system displays a # prompt, enter halt.
  • Page 35 System Guide 6. Press <Stop + A> as soon as the banner screen appears. 7. Ultra-SCSI devices only: Check that both green LEDs on the back of the tape drive are lit. 8. At the ok prompt, enter boot -r to perform a reconfiguration boot.
  • Page 36 Backup and Restore System Guide 2- 1 0...
  • Page 37: Printing

    Printing 3 Printing This section addresses how to set printing workflow. It also describes the printing utilities that are available in the Xerox FreeFlow Print Server software and how to use the Print Server ® for TIFF orientation, and VIPP printing.
  • Page 38: Resource Based Scheduling

    Print Now Selected When one of these print options is chosen, a dialog box opens that presents the queue options. Once the user selects the queue to send the job, the Xerox Freeflow Print Server displays a window System Guide...
  • Page 39: Parallel Rip Processing

    The Xerox Freeflow Print Server processes the workflow in the following way: 1. Is the first job eligible for Parallel RIPing? If yes, the Xerox Freeflow Print Server processes the job using all the available Parallel RIPs and no additional jobs can be processed.
  • Page 40: Ascii And The Ps Or Pcl Decomposers

    NOTE: This utility is now covered on the Xerox FreeFlow Print Server interface. Click the PCL tab and make selections to Line Termination.
  • Page 41: Lp/Lpr Compatibility With Print Server

    LP/LPR compatibility with Print Server NPS lp-o and lpr-c System Guide submission protocol. This allows the internal copy count set by the PDL to take precedence. The following utility allows a customer to return the Print Server to its original behavior, that is, either imply a copy count of one when none is specified or honor a copy count of one if specified on the command line.
  • Page 42: Highlight Color Programming In Ascii Job Ticket

    Printing Highlight color programming in ASCII job ticket 3- 6 2. Page order override • C”(ton)” • C”(nto1”) 3. Background forms • C”(bf=<background form>”) (background form) • C”(cf=<n>) (cycle from start location) • C”(disposition=<savemaskG4 llsaveformG4>)” 4. Selectable halftone (not including full color) •...
  • Page 43: Resource Based Scheduling For Nps Color

    Resource based scheduling for NPS color Option Comment HighlightMapping Beginning Algorithm Feature HighlightMappingColor HighlightPrintingColor MismatchedHighlightPrinti ngColor System Guide The Print Server supports the following records in the ASCII job ticket: • %XRXhighlightPrintingColor: {blue l red l green} • %XRXmismatchedHighlightPrinting Color: {Abort l SelectCurrent l Intervene} •...
  • Page 44: Socket Gateway Configuration Utility: Setvpsoption

    Printing Socket gateway configuration utility: setVPSoption 3- 8 NOTE: NPS options can be specified using lp -o and lpr -C from the command-line. This utility allows you to configure the two ports of the Socket Gateway to either remove the echo commands (VPS) or leave the data unaltered (NONVPS).
  • Page 45: Tiff Files

    Graphics state parameters, like color or font. Additionally GetTIFF and GetForm execute the same sequence of calls that are involved in Xerox Forms Caching. If the job size is greater than 200 pages and a VIPP license or demo license applies, then the job faults via standard VIPPS error pages.
  • Page 46: Supported Tiff Tags

    Printing Supported TIFF tags 3- 1 0 different platforms. The imported TIFFs may print with a different orientation relative to the PostScript image. Prior to Print Server 3.1, the controller utilized a conversion tool (TIFF to PostScript) to process and print TIFF files. A native TIFF decomposer has now been implemented to directly process TIFF files for printing.
  • Page 47: Administration Page Controls

    Administration page controls Performance considerations System Guide – Default = none – The Print Server supports single and multiple strip images. NOTE: Strips and tiles cannot be intermixed within the same TIFF file. Strip Byte Counts and Strip Offsets – Default = none;...
  • Page 48: Using Vipp

    Printing Using VIPP Repository management Save job options 3- 1 2 To specify a job as a VIPP job, a start string is required. The required start string can be automatically added using Print Server functionality. This can be completed using the Command Line Client, Queue Manager, and Job Properties.
  • Page 49: Scan To Digital Input On Nuvera 1Xx

    Scan to digital input on Nuvera 1xx Copy input for multiple page TIFF files System Guide • Fault Job. This option aborts the save attempt. If the new job’s name matches that of an existing job, the system proceeds according to the user’s selection. The job format, PDF, TIFF or other file format, is not considered in name comparisons.
  • Page 50: Rip Input

    Printing RIP input Copy/move/delete saved jobs 3- 1 4 NOTE: If the product being used supports a scanner, any image related to the job is saved without the image manipulation that was programmed in the job submission. However, the instructions are stored in the Saved Job Ticket to be used in job programming when reprinting.
  • Page 51: Copying And Saving Jobs To Cd

    Copying and saving jobs to CD Saving custom templates Job previewing and editing Editing thumbnails System Guide For jobs saved to a CD-R/W, the Save Facility calls the PM Library to copy or save the jobs. However, move job is not supported. The user can specify CD-RW as the Save Output Destination in the Queue or Job Properties.
  • Page 52: Using The Pdf Editor

    Printing Using the PDF editor Printing hints 3- 1 6 display of the saved image, that is a Display Resolution Image (DRI). The Job Preview provides a menu offering the user a number of features: • Fit the image to page •...
  • Page 53: Finishing

    4 Finishing Subset finishing Creating jobs to use subset finishing System Guide The following section contains information about how to use subset finishing and mixed stacking on a printing job. The finishing information below does not apply to Continuous Feed (CF) systems. For CF systems, the finishing configuration is defined at the CF (STAMPA) Controller.
  • Page 54: Subset Offset (Page Level Jog)

    However, the 61xx is not mechanically capable of jogging to the top tray. The use of the PCL separator command, <ESC>&l1T, in combination with Xerox FreeFlow enables subset finishing for PCL jobs. The PCL separator command defines offset segments of a job. PCL does not commonly support finishing.
  • Page 55: Pcl Offset Stacking

    The following information should be considered when using the PCL separator command: • The offset switch in Printer Manager in the Xerox FreeFlow Print Server software must be set to ON. If the offset switch is set to OFF and a job with the PCL separator command is received, the sets will not offset when the job is printed.
  • Page 56: Tray Programming

    2. Select [System Preferences] 3. Select the [Stocks and Trays] tab Settings are system-wide and are applied immediately. No restart of the Xerox FreeFlow Print Server software required. Tray Confirmation options: • None - No tray confirmation pop up. The system assumes tray refill, but if tray attributes change, the tray will fault.
  • Page 57: Tray Mapping

    NOTE: Tray confirmation is not available on iGen3 with Xerox FreeFlow Print Server. The Xerox FreeFlow Print Server allows the operator to select and save tray mappings for recurring jobs or for jobs needing the same mapping. From the Printer GUI, the operator selects [Save Mapping]. The...
  • Page 58: Stacking Order

    If you wish to have it enabled at a later date, a Xerox Service Representative must assist you. The Xerox FreeFlow Print Server is unable to dual staple 3-hole punched stock. If dual staple is selected when using pre-drilled paper, improper registration will occur.
  • Page 59: Fonts

    A downloaded font is a font that has its requirements embedded in the actual source file. If this font is not available at the Xerox FreeFlow Print Server controller, the downloaded information is used to process and print the document.
  • Page 60: Downloading Fonts From The Network

    5- 2 Downloading commercial fonts from the Network allows fonts to be downloaded to the Xerox FreeFlow Print Server Controller from both Mac or PC platforms. Supported application programs for font downloading are as follows: PC Platform - Adobe Type On Call;...
  • Page 61 Albertus AntiqueOlive Apple Arial Blackoak Bodoni Bookman Carta CGBrn Chicago ChuGothicBB Clarendon CooperBlack Coronet Courier Eurostile ErorrHandlerFont Garamond Geneva GillSans GothicBBB Goudy HeiseiKakuGo-W5 HeseiKakuGothic-W5 HeiseiMin-W3 HeiseiMincho-W3 FutoGoB101 System Guide Table 5-1. PostScript Fonts Font family Italic, Light, MT Bold, Compact, Italic, Roman Chancery BoldItalicMT, BoldMT, ItalicMT, MT Bold, BoldItalic, Italic, Poster, Poster...
  • Page 62 Fonts FutoMinA101 Helvetica HoeflerText HonMincho-M JL-PropRoman Jun101 Joanna Kaufmann Korinna LetterGothic Liithos LubalinGraph MMMA-PropRoman Marigold MaruGothic MidashiGO MidashiMin Mincho-PC MonaLisa–Recut Monaco New Century Schoolbook NewYork Optima Osaka Oxford 5- 4 Table 5-1. PostScript Fonts Font family Helvetica Black, Black Oblique, Bold, Bold Oblique, Oblique, Light, Light Oblique, Condensed, Condensed Bold, Condensed Bold Oblique, Condensed...
  • Page 63: Pcl Resident Fonts

    BoldOblique, Condensed, CondensedBold, CondensedBoldOblique, CondensedOblique, Extended, Light, LightOblique, Oblique Medium Italic There are three types of PCL 5e resident fonts that are permanently loaded at the Xerox FreeFlow Print Server controller: • Scalable Intellifont typefaces • LaserJet IV bitmap typefaces •...
  • Page 64 Fonts Arial Antique Olive CG Times CG Omega Clarendon Coronet Courier Garamond Helvetica ITCAvantGuard ITCBookman Letter Gothic LinePrinter Marigold Times New New Century Schoolbook Palatino Symbol Times Wingdings Univers ZapfChancery ZapfDingbats 5- 6 NOTE: These are the same internal typefaces that are provided with the HP LaserJet 4 printer.
  • Page 65: Non-Resident Fonts

    If your print jobs regularly require a font that is not a resident font, you may request to have it installed as an optional font at the Xerox FreeFlow Print Server controller. Your printing organization's font policy should give you the specific information you need to request a special font.
  • Page 66: Font Substitution

    PostScript fonts PCL 5e fonts 5- 8 A document may require a font that is not available at the Xerox FreeFlow Print Server controller and has not been downloaded with the source file. When the requested font is not available, font substitution will take place.
  • Page 67: Auto Exporting Accounting Log

    NOTE: When purging, the oldest entry is purged first. The Accounting feature tracks all jobs that have been processed and printed, enabling your site to charge for use of the Xerox printing system. There are various versions of the accounting log supported by the Xerox FreeFlow Print Server for exporting.
  • Page 68: Accounting File Fields

    Accounting and Billing Accounting file fields Job ID Container ID Report ID Host Job Number Record status 6- 2 entries are: Channel Idle Time, Initial JDL, Initial JDE, DJDE Records Read, and Lines Printed. • Version 3.1: This version is similar to Version 3 and includes the same exported values as Version 3, that is, all entries that are new and old having zero and non-zero values.
  • Page 69 Document Name Document Date Sender Name Recipient Account Disposition Job Status System Guide Accounting structure. For example, Copies Printed, Total Color Pages Printed, etc. • Descriptive data was lost. Quantities shown are correct. This is normally caused by the loss of job-related data in the Accounting structure that was later successfully recovered.
  • Page 70 Accounting and Billing Interrupt Status Print Server Name Virtual Printer Machine Type Printer Type Job Source Channel Idle Time (milliseconds) Job Submission Date Input File Size (bytes) Job Format PDL Format 6- 4 This field will have the following values: •...
  • Page 71 Start RIP Time Stop RIP Time Elapsed RIP Time (seconds) Account ID User ID Additional Job Data RIP Interrupt Time (seconds) Initial JDL Initial JDE Records Read DJDE Records Read Data Blocks Processed Data Blocks Skipped Number Pages RIPed Total Pages Trapped Total Anti Aliased Pages Processed Start Date...
  • Page 72 Accounting and Billing Pages To Print Collate Mode Copies Requested Copies Printed Total Sheets Greater than 9” Wide Printed Total Sheets Greater than 345mm Wide Printed Total Sheets Printed Total Impressions Printed Pages to Bin Pages to Tray Number 1-Sided Sheets Printed Complexity Induced Skips Number 2-Sided Sheets...
  • Page 73 Finishing Applied X Medium X, Number Printed Medium X, Type Medium X, Size Medium X, Color Medium X, Name Medium X, Opacity Medium X, Holes count Medium X, Grain Medium X, Finish System Guide Contains the finisher name (number X=1...10). A count of the quantity of sheets of medium (number X=1,2,...) (e.g., 25).
  • Page 74 Meter descriptions • Value information for the meters Customers print out the billing report and send it to Xerox. Xerox then generates a bill based on the customer’s printer usage. This can be done automatically by using the Remote Services feature.
  • Page 75: View And Print The Billing Report

    4. Enter the Customer ID and Machine ID 5. Select [Close] when you are finished NOTE: For CF systems, billing meters are maintained within the print engine. For additional information, contact a Xerox Service Representative. • Waste sheets that are sent to a stacker as part of the process to resolve a condition in the system.
  • Page 76: Billing Meters

    • Sheets purged by the system for fault recovery or image quality adjustment. The Xerox Billing Meter window tracks the time and date of the last meter read and the following Print Billing Report options are retained between restarts: •...
  • Page 77 Accounting and Billing Market Billing Meters for Region Region Region 6 Meter 1: Total impressions to an output destination including Administration Pages. Meter 2: Total impressions for each image of the job up to and including the last sheet of the 10th set. Does not include Administration Pages.
  • Page 78 Accounting and Billing System Guide 6- 1 2...
  • Page 79 Support Center phone number. Your site representative can supply you with the telephone number for the Customer Service Support Center in your area. The Xerox Welcome Center number is (800-821-2797). The customer support direct TTY number for assistance is 1-800-735- 2988.
  • Page 80: Printer Fault

    Job fault Undeclared faults 7- 2 An indicator appears on the Xerox FreeFlow Print Server user interface when a printer fault occurs and the Printer Faults window appears. The Printer Faults window displays all existing printer faults. Selecting a fault on the list opens the Fault Clearance window.
  • Page 81: Snmp Problems

    SNMP problems System Guide • Client Problems: Client problems include job submission problems with no message displayed at the client workstation. • Graphical User Interface (GUI) problems: GUI icons or windows do not appear correctly, do not operate correctly, or disappear suddenly.
  • Page 82: Client Problems

    A job is submitted from a Windows client and is not received by the printer queue. If the Xerox Document Submission client application does not run properly or the job cannot be submitted to a queue, perform the following:...
  • Page 83: Freeflow Problems

    2. Wait until all jobs have completed printing. 3. Purge the /var/spool/XRXnps/var/spool/data/ xdms directory. If any of the modules of the Xerox FreeFlow Print Server do not function or if you cannot use Exit to restart the system, perform the following: •...
  • Page 84: Print Quality Problems

    An image quality problem exists if a job has been submitted successfully, but does not print correctly. NOTE: If Image Quality parameters are changed, the Xerox FreeFlow Print Server software must be restarted for the change to take affect.
  • Page 85: Inoperable System Problems

    If the /var/spool partition is full, determine the size of the /var/ spool/XRXnps/inQ directory. If a job is larger than half the size of the directory, delete the job and restart the Xerox software. If the job is small, store it on a server and resubmit the job from the client.
  • Page 86: Job Integrity Problems

    Customer Support Center. NOTE: If a job that is known to be without faults has been submitted and does not print, shut down and restart the Xerox FreeFlow Print Server software. If an active job has a status of “printing” or “waiting for the printer”...
  • Page 87: Gateway Problems

    Gateway problems PDL problems PostScript problems TIFF problems System Guide Gateway logs reveal how the data is being received by the system. /opt/XRXnps/log/CGAPI.Debug.Log (for IPP gateway) /opt/XRXnps/log/XLP.Debug.Log /opt/XRXnps/log/Socket.Debug.Log If a problem exists with a PDL job, the System Administrator can ask the job submitter specific questions to identify the problem.
  • Page 88: Pdf Problems

    TIFF image data? • If the file has an orientation problem, has an attempt been made to change the orientation using the Xerox Client Software print command orientation switch? • What compression format was used to compress the file? •...
  • Page 89: Editor Problems

    3. Copy the updated executable class file over to the system: 4. opt/XRXnps/XRXuiEdit/bin/pdfView Edit/*.class files and 5. opt/XRXnps/XRXuiEdit/bin/pdfParser/*.class files. 6. Restart the Xerox FreeFlow Print Server GUI using./ startGUI command. 7. Verify the /opt/XRXnps/logs/ui_logs from a terminal window to monitor its output message.
  • Page 90: Restart Xerox Freeflow Print Server Software Without Rebooting

    Problems when saving a job 7- 1 2 10. Select [Reset]. If [Exit] is accidentally selected from the Xerox software, perform the following to start the software without rebooting the controller: Open a terminal window and enter the following: .openwin-init...
  • Page 91: Printing System Logs

    Printing system logs all_jobs_log system_log System Guide 3. Check the error page for the words “OFFENDING COMMAND”. The words after this instruct what to do to fix the file. If there is a problem with a job saved to CD, the administrator uses the following: #cdr -1 lists all the CD writers found in the system.
  • Page 92: Status_Log

    Print the Accounting log to gather information and recover from various accounting problems. Either the entire Accounting log or a portion of the log may be printed. This can be completed on the Xerox FreeFlow Print Server interface in the [Administration] section. System Guide...
  • Page 93: Lp/Lpr And The Ascii Job Tickets

    To reboot the system and perform a file system check, perform the following: 1. Place your mouse cursor in the background outside of the Xerox FreeFlow Print Server Print Services window. 2. Right-click and select [Programs]. 3. Select [Terminal]. 4. Put your mouse cursor in the window and type: su 5.
  • Page 94: Loading Xjdc/Unix

    The # symbol appears again. If there are problems starting the software, check the console window for messages. The Xerox Job Description Compiler is loaded by entering the following on the command line: /opt/XRXnps/bin/XJDC [-option[,option...]] <filename> ..
  • Page 95: Configuring Xjdc/Unix

    Configuring XJDC/Unix XJDC hints and tips System Guide The configuration file, CONFIG.TXT found in the directory /opt/ XRXnps/bin/, contains default parameters for the invocation of XJDC. The text file can be edited using any simple text editor. The first line of the configuration file must not be edited; it contains XJDC version information.
  • Page 96: Output Files

    Troubleshooting Output files Properly ejecting a diskette on a Print Server station 7- 1 8 available queue is a PostScript queue. Upon compilation of a JSL source file, the XJDC generates the following: • JSL source listing file <filename>.lst or <filename>.LST The filename is the name of the JSL file, excluding path information.
  • Page 97: Remote Services

    4. Select [OK] to close the “Removable Media Manager” window. 5. Now use the floppy [Eject] button to eject the floppy diskette. The Xerox FreeFlow Print Server family provides a host of remote services via Print Server Remote Services Software. There are...
  • Page 98 Troubleshooting System Guide 7- 2 0...
  • Page 99: Hints And Tips

    The Power Saver screen is displayed. 5. From the Current Power Saver Scheme pull-down menu, select Disable. 6. Select OK, and close the Terminal window. The Xerox FreeFlow Print Server software takes advantage of ® new laser technology and other hardware advances.
  • Page 100: Color Job Processing Efficiencies

    This variable is influenced by the speed of the network connection between the client workstation and the Xerox FreeFlow Print Server. It is also impacted by the number of workstations on the network, by the configuration of the network (that is, the number...
  • Page 101: Job Submission Hints

    Job submission hints Number of images PostScript preScan and full scan PostScript factory settings Table 8-1. New Default Settings for PostScript 61XX Resolution Family 300 X 300 32 to 48 100,000 to MaxFormCache 16,000,00 MaxFormItem 100,000 to 16,000,00 600 X 600 System Guide There are a number of ways to analyze the nature of the job being submitted to optimize performance and maintain image quality.
  • Page 102: Ethernet

    (100BaseT or faster). If a user has all of the Xerox FreeFlow Print Server gateways installed and active, performance are less than expected because...
  • Page 103: Job Submission Order

    NOTE: In general, RGB and LAB color space transformations are slower than CMYK transformations. If the input images of a job can be created in CMYK color space, then the Xerox FreeFlow Print Server are able to process the job more efficiently.
  • Page 104: Image Quality (Iq)

    Generally the image quality of a base printing system is above average and the Image Quality (IQ) enhancements filters provided within the Xerox FreeFlow Print Server is unnecessary. If you wish to improve output IQ, the Print Server provides separate controls for enabling Anti Aliasing, Trapping, and Intelligent Black Overprint.
  • Page 105: Job Printing Hints

    60 ppm until all pages are printed. 2. The user could pause the printer (the green button on the Xerox FreeFlow Print Server interface) until a large number of pages in the job have been RIPed. If the user then resumes...
  • Page 106: Perform A Trace

    Hints and Tips Perform a trace Export the trace file to floppy Utility /opt/XRXnps/bin/setascii decomposer /opt/XRXnps/bin/setfifomode 8- 8 To start the trace, perform the following: 1. Login as Administrator. 2. Select [System - Online Manager]. 3. Select: 4. Channel Gateway - Enable 5.
  • Page 107 GUI to a larger and more visible size. Disables/Enables Xerox Image Path. any problems that necessitate using this utility should be reported to Xerox development ASAP. Allows for correct printing of a DJDE that has the incorrect termination of;END; instead of,END, (J11patch compatibility).
  • Page 108 Sweeps that are created with PS Level 3 Printer Driver using the SmoothSHading PostScript operator may exhibit Contours when printed on the Xerox FreeFlow Print Server. Default is on and set to 1. This utility command allows a combination of duplex and simplex subset finishing.
  • Page 109 Utility /opt/XRXnps/bin/ setobjectonwhitetagging /opt/XRXnps/bin/set6060streaming System Guide Change Description Enables/Disables tagging of stroke objects on a white background. This option enables 6060 job streaming. Option 0 - Jobs are not streamed to 6060 (fast). Option 1 - Jobs are streamed to 6060 (slow).
  • Page 110 Hints and Tips System Guide 8- 1 2...

This manual is also suitable for:

Freeflow 6.0